Review Insights · Google Play
112 Where ARE U
AREU · 6,799 ratings · ★ 2.9
2.9
★★★★★
6,799 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"register"
7 negative reviews mention this · 23% of all complaints
★★★★★ "not possible to accept the terms and conditions, so not possible to register!" - gabriele de faveri
2
"number"
6 negative reviews mention this · 19% of all complaints
★★★★★ "IT DOESN'T WORKING, it's been days trying to Register through phone number from India, it keeps showing : "Communication Error"" - Arin Maheshwari
3
"communication"
6 negative reviews mention this · 19% of all complaints
★★★★★ "IT DOESN'T WORKING, it's been days trying to Register through phone number from India, it keeps showing : "Communication Error"" - Arin Maheshwari
4
"error"
6 negative reviews mention this · 19% of all complaints
★★★★★ "IT DOESN'T WORKING, it's been days trying to Register through phone number from India, it keeps showing : "Communication Error"" - Arin Maheshwari
5
"communication error"
6 negative reviews mention this · 19% of all complaints
★★★★★ "IT DOESN'T WORKING, it's been days trying to Register through phone number from India, it keeps showing : "Communication Error"" - Arin Maheshwari
6
"italy"
6 negative reviews mention this · 19% of all complaints
★★★★★ "DOESN'T WORK! It's been days that I've been trying to register. I'm in Iceland and trying to use my UK or my Italy number; none of them work, it always say "communication error"." - Ana Vieira
7
"phone"
5 negative reviews mention this · 16% of all complaints
★★★★★ "IT DOESN'T WORKING, it's been days trying to Register through phone number from India, it keeps showing : "Communication Error"" - Arin Maheshwari
8
"phone number"
4 negative reviews mention this · 13% of all complaints
★★★★★ "IT DOESN'T WORKING, it's been days trying to Register through phone number from India, it keeps showing : "Communication Error"" - Arin Maheshwari
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not possible to accept the terms and conditions, so not possible to register!
just a note for the dev team: on pixel 10 pro you can't select the switch button when logging in/signing up, so you can't physically proceed to the next screen because it's not selected. Do you have UI tests at all?
IT DOESN'T WORKING, it's been days trying to Register through phone number from India, it keeps showing : "Communication Error"
Not useful.
When I am registering my mobile number it's not accepting communication error it's showing I tried many times
Not begin able to resgister.
DOESN'T WORK! It's been days that I've been trying to register. I'm in Iceland and trying to use my UK or my Italy number; none of them work, it always say "communication error".
You can't use in the UK or Europe, it working only in some regions of Italy. This detail should have to be on the first line of description.
This app only works in some parts of Italy. Not made clear in the description.
Ho installato l'applicazione per l'opportunità di inviare la posizione e facilitare l'arrivo dei soccorsi soprattutto in aree rurali. Purtroppo sabato sera ho usato per me stesso l'applicazione in quanto mi trovavo in una zona rurale, e una volta premuto il tasto di chiamata è spuntato il messaggio "posizione è stata inviata correttamente" ma alla centrale operativa non avevano ricevuto nulla e, in pieno malessere, ho dovuto guidare personalmente i soccorritori che non riuscivano a trovarmi.
I cannot register my phone number, tired several times and always says communication error 😒
Communication error
Communication error when trying to register the device
Registration fails
After registering it only took me to Italy..
Super
It allowed me to install and do a demo, only to find out that it is not available in most of Italy.
I tried the demo and the app was close enough but the website told me that I am somewhere out at sea - and I am not... So I guess the locating system isn't working properly - I wouldn't want to call through this app just to send rescuers out at sea for nothing
A parte che funziona solo in Liguria, Lombardia, Roma e parte della Sicilia, ho fatto la prova/demo mentre ero in Liguria: mi avrebbero localizzato nel mare sotto la Costa d'Avorio. Giuro. Immondizia
non funziona la registrazione
Impossibile registrare il proprio numero. Vorrei sapere come è possibile!
Richiede l'accesso a tutte le foto ed i files contenuti nel telefono altrimenti non si può procedere con la registrazione. Perché questa violazione della privacy? Che senso ha?
it's impossible to register any phone number (i tried both an italian and a hungarian number). that's why it's useless...
I had this app installed on my phone and it malfunctioned. It sent over 200
messages, including mms messages to reach of my ICE numbers which ran up a
bill of £190 which I had to pay. Beware of this app.
messages, including mms messages to reach of my ICE numbers which ran up a
bill of £190 which I had to pay. Beware of this app.
Non mi fa effettuare la registrazione. Inutilizzabile, per favore sistemate il problema.
It won't register my phone number, so the app cannot be used.
Bene ma non ottima. Se c'è un aggiornamento, per favore notificare chi ha l'app di farla con un messaggio o email o che in modo da non ritrovarsi impossibilitati a usare l'app nel mezzo di un'emergenza
La localizzazione gps e' approssimativa. Se sei in strada ok, ma se hai un malore in casa? - tra i dati personali NON viene chiesto l' indirizzo di domicilio. - nessuna possibilita' di chiamata sos con invio messaggio vocale preregistrato o un text-to-speech. (A che piano vivo, dove trovare le chiavi per entrare etc) a volte uno e' lucido solo i pochi secondi utili a far partire la chiamata (infarto/ictus etc) - non mi risulta ci sia un widget o sia possibile mettere il pulsante in homepage.
Writing access and registration are necessary before the app starts.
.. It is Expects some settings, am not clear.
Terms and conditions are in Italian only, program says that we can use it
only in some regions of Italy.
only in some regions of Italy.
Sentiment summary
40%
Positive (4-5★)
13%
Neutral (3★)
47%
Negative (1-2★)