Review Insights · Google Play
Aadhaar
Unique Identification Authority of India · 27,636 ratings · ★ 3.5
3.5
★★★★★
27,636 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
8 negative reviews mention this · 27% of all complaints
★★★★★ "logged out on every update. face authentication fails always it is not passing through at all. I was trying to login since march month without success & failed face auth. technical error. February month version face authentication worked we…" - Pradeep
2
"face"
6 negative reviews mention this · 20% of all complaints
★★★★★ "why face id and mobile number authentication??? it's government spying!! UNINSTALL THE APP!!" - akash deshmukh
3
"mobile"
5 negative reviews mention this · 17% of all complaints
★★★★★ "why face id and mobile number authentication??? it's government spying!! UNINSTALL THE APP!!" - akash deshmukh
4
"address"
5 negative reviews mention this · 17% of all complaints
★★★★★ "There is one issue in the address update feature, when we select update address from a family member aadhar, the screen won't change, nothing happens on the screen, but when we go back to the service, then there is new pending address updat…" - Manoj Maurya
5
"authentication"
4 negative reviews mention this · 13% of all complaints
★★★★★ "why face id and mobile number authentication??? it's government spying!! UNINSTALL THE APP!!" - akash deshmukh
6
"aadhar"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I was not aware this app is just for the aadhar logo promotion. The app is not loading after the aadhar app" - Ravi teja Jamini
7
"address update"
4 negative reviews mention this · 13% of all complaints
★★★★★ "There is one issue in the address update feature, when we select update address from a family member aadhar, the screen won't change, nothing happens on the screen, but when we go back to the service, then there is new pending address updat…" - Manoj Maurya
8
"number"
3 negative reviews mention this · 10% of all complaints
★★★★★ "why face id and mobile number authentication??? it's government spying!! UNINSTALL THE APP!!" - akash deshmukh
9
"mobile number"
3 negative reviews mention this · 10% of all complaints
★★★★★ "why face id and mobile number authentication??? it's government spying!! UNINSTALL THE APP!!" - akash deshmukh
10
"failed"
3 negative reviews mention this · 10% of all complaints
★★★★★ "logged out on every update. face authentication fails always it is not passing through at all. I was trying to login since march month without success & failed face auth. technical error. February month version face authentication worked we…" - Pradeep
11
"face authentication"
3 negative reviews mention this · 10% of all complaints
★★★★★ "logged out on every update. face authentication fails always it is not passing through at all. I was trying to login since march month without success & failed face auth. technical error. February month version face authentication worked we…" - Pradeep
12
"verification"
3 negative reviews mention this · 10% of all complaints
★★★★★ "While registration Mobile no verification it get failed as Sim in slot 1 is any android ver restrictions like it should be above some ver kindly update" - Anant Chaudhary
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
why face id and mobile number authentication??? it's government spying!! UNINSTALL THE APP!!
maereey modail ma nahee chjal raha ha ek dahm gahtiya app ha
logged out on every update. face authentication fails always it is not passing through at all. I was trying to login since march month without success & failed face auth. technical error. February month version face authentication worked well.
Face authentication does not work, despite repeated attempts. Unable to log in.
I was not aware this app is just for the aadhar logo promotion. The app is not loading after the aadhar app
Not kyc complete
There is one issue in the address update feature, when we select update address from a family member aadhar, the screen won't change, nothing happens on the screen, but when we go back to the service, then there is new pending address update request, and when we click on it, it will open address update by submitting a document section, fix this issue, Once this issue is fixed I'll update the rating of the apl
Not bad but after update 3 profile if I Uninstall this app why all profiles are deleted ?
Ek dum bakwaas app hai. Face process nhi hota hai. Bahut try kiya sab kuch kar chuka but nhi hua. Useless
face authentication bnaye ho ya bawaseer???? authentication he failed hua ja rha hai login kaise kare ???
this is a fake app because I had paid approximately 76 rupees to change my adhar linked mobile number but nothing changed and I lost my money
so bad
Technical issue occurring many times in address update services.
The address update is not working.
Have to register again and again after few days, why it's logged out automatically
Bug alert->HoF based address update after selecting family based "continue to update aadhar " button not processed forward. after that in service section showing draft with SRN but to continue with draft it showing update with documents not HoF based.
not working stuck at phone verification
very poor app designing
🤥
mobile no verification me problem ho raha hai
not support any Phisical visit Aadhar centre , no reply email support team
services not working well.
That app is bad do not open app no required download
aagar mobile number link ke samay otp purane number hi na ho toooo kese kare option kuch nehiiiii
not detect face.
ok
Even after the registration is complete, the first registration will happen again. This happens every time.
While registration Mobile no verification it get failed as Sim in slot 1 is any android ver restrictions like it should be above some ver kindly update
i can't edit my address
Tamil keyboard Not showing clear letters pls update Tamil keyboard.
Sentiment summary
62%
Positive (4-5★)
0%
Neutral (3★)
38%
Negative (1-2★)