Review Insights · Google Play
Action Tour Guide: Experiences
Action Tour Guide LLC · 1,301 ratings · ★ 4.8
4.8
★★★★★
1,301 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"tour"
5 negative reviews mention this · 42% of all complaints
★★★★★ "We paid $40 for the Atlanta audio tour and we're sorely disappointed. The tour comprised 23 stops giving only a cursory description of each, typically lasting more than 90 seconds. While it did get us to visit the city's highlights, we lear…" - John Murano
2
"waste"
3 negative reviews mention this · 25% of all complaints
★★★★★ "This is not for use solo. Vague directions while driving, would have to hold and look at phone while driving. Not going to do that. Took a while to get audio working. Spent what little time I had to tour Gettysburg area this afternoon. A wa…" - Steve S.
3
"money"
3 negative reviews mention this · 25% of all complaints
★★★★★ "This is not for use solo. Vague directions while driving, would have to hold and look at phone while driving. Not going to do that. Took a while to get audio working. Spent what little time I had to tour Gettysburg area this afternoon. A wa…" - Steve S.
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
awful. not easy to use. can't find second tour we booked. keeps going to the first booked tour. won't move forward.
This is not for use solo. Vague directions while driving, would have to hold and look at phone while driving. Not going to do that. Took a while to get audio working. Spent what little time I had to tour Gettysburg area this afternoon. A waste of my money, but more importantly, my time. Until this is fully integrated with Google maps/Android auto, for me, traveling solo, it is useless/waste of time.
waste of money. gps terrible. only worked 5% of the time
Couldn't stand the constant beeps during the drive!
worst purchase I've ever made...only worked on Apple phones but I have an Android. won't work on that format. utterly a complete waste.
My family and I enjoyed the Battlefield Tour very much. A few hiccups in the beginning to figure out how to use it in the car. Overall very interesting...would definitely use them again!
Awful technical foundation for setup before tour
Not great for LA tours. Map guidance insufficient. much easier to just get a list of addresses and plug them into Google map. Save yourself the money.
should let people know that you need to take shuttle to go through park. can't drive through.
We paid $40 for the Atlanta audio tour and we're sorely disappointed. The tour comprised 23 stops giving only a cursory description of each, typically lasting more than 90 seconds. While it did get us to visit the city's highlights, we learned practically nothing from the narration.
guided us around ok, very little extra information or color commentary
there should not be an option to start from your current location. it was very confusing and took us the wrong direction multiple times.
Sentiment summary
97%
Positive (4-5★)
0%
Neutral (3★)
3%
Negative (1-2★)