Review Insights · Google Play
adidas Running: Run tracker
adidas · 1,698,407 ratings · ★ 4.6
4.6
★★★★★
1,698,407 ratings
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Top complaints - extracted from 42 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"account"
6 negative reviews mention this · 14% of all complaints
★★★★★ "You do not have Samsung Wear and Strava as partner accounts. This can not work unless you have more partner accounts. Why create an app that can not link to the most widely used fitness app Strava." - nikhil patel
2
"unable"
5 negative reviews mention this · 12% of all complaints
★★★★★ "App is better after recent updates. However, they still haven't fixed the sensitivity of the map. If you miss press the pause or finish button, you end up on the map and unable to pause the workout. Pressing the back button takes you out of…" - Yuri
3
"been"
5 negative reviews mention this · 12% of all complaints
★★★★★ "refuses to connect to brand new Garmin hr monitor. eventually sees it. but after restarting Bluetooth and phone there has been no change. tried it before and after running with it wet and it is correctly positioned." - Matt S
4
"login"
5 negative reviews mention this · 12% of all complaints
★★★★★ "ga bisa login oi , error mulu" - Revan Gaming
5
"adidas"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I bought this app when it was Runtastic, and it was absolutely excellent. Since Adidas purchased it, it has become stripped down - advance mapping, viewing of long term workout data in-app, challenging old runs... have all been reduced to a…" - Miles Rowe
📋 All 42 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
app keeps saying something went wrong unable to register along with peers and no way to contact customer service to fix.
Accidentally clicked on "Finish" a couple of times. No going back to cancel "Finish" step, or to continue saved activity. Once you clicked it, you're finished. I guess feature planners for this app never ran a step in their lives?
refuses to connect to brand new Garmin hr monitor. eventually sees it. but after restarting Bluetooth and phone there has been no change. tried it before and after running with it wet and it is correctly positioned.
ga bisa login oi , error mulu
after the update it will no longer let me sign in, it has just become a cycle of enter email, then password,then set up a passkey, then back to enter email address. when you're in it used to be a very good app.NowI can't access it I'll look for alternatives.
I bought this app when it was Runtastic, and it was absolutely excellent. Since Adidas purchased it, it has become stripped down - advance mapping, viewing of long term workout data in-app, challenging old runs... have all been reduced to a basic run tracker/advertisement for Adidas products. I'm on my second attempt at retrieving my old data. Fingers crossed!
The app was great overall, but now I can't login through my Facebook.
As soon as the phone locks the app always stops tracking... Also it always records half the distance you run.
You do not have Samsung Wear and Strava as partner accounts. This can not work unless you have more partner accounts. Why create an app that can not link to the most widely used fitness app Strava.
can't register
can't connect to my Facebook account which has all my activity history
Sad and disappointed, they removed compabilities with Huawei watches :/
can't login neither with Google acc not with Facebook
not logging in, always denying, worst app
something changed since the last update- none of my gps workouts are being tracked
not login at all vary disappointed app never again instoll
es una muy mala app que se traba demasiadoooo estuve esperando media hora a qué abriera y nunca abrió
Despite creating an account I am unable to access it. the login in screen just takes me in loops asking me to sign in with the email address I am trying to login in. very disappointing
Doesnt let me enter or create an account no matter what I do.
After updated, it Cannot sync to My Huawei Health
Doesn't work on Wear OS I have the Mobvoi Ticwatch Atlas. installed app, allowed all permissions all the time. When you try to start a run it just gives a circle as if it's loading. I've used the app previously and thought it was searching for GPS but it used to say this and now doesn't. I've gone to clear, open spaces and waited and walked 20 minutes. Nothing happens, the app doesn't work. I've also tried uninstalling and re-installing - same issue. DRAINS BATTERY LIKE HELL THOUGH! AVOID!
definitiv eine der schlechteren running/Sport apps. Ist mit nur sehr begrenzten Sachen kompatibel und hat generell nahezu keine Funktionen.
It was a good app, however for a week now I've not been able to sign in using my Google account. This is the same with the adiclub website. I don't know if I've been shadow banned for some reason.
The apps is not working after the updates.
Great app. However, I uninstalled for a while and reinstalled it and the app will not let me get back in using my Google account. when I try to log in it says something like, " sorry but this Google account is already associated with an Adidas account." Exactly, so I don't know why it won't let me log in 😂 I wish I could log in though it's a great app otherwise!
Habe Punkte gesammelt die nicht in der Adidas app angezeigt wurden. Nachdem ich mich neu angemeldet habe stand drinnen das ich zwei Accounts auf derselben Email habe.. wie ist das überhaupt möglich?! auf jedenfall kann ich nicht den auswählen auf dem ich die Punkte gesammelt habe. Ende vom Lied: löschen hat nichts gebracht da jetzt scheinbar beide Accounts gelöscht wurden. Multi Milliarden Firma
I've been using the app on both my watch and phone for a long time and I just found out that there is no way to link the app from the watch to the phone. apparently it's a major bug and the developers and adidas have ignored numerous people about this.
what's happened to the distance tracking lately, it adding literally 200 m extra each km
wants access to all my Gmail contacts, are you kidding! I can't believe people download this app.
no dark mode for samsung
was unable to loging and no reason was provided
I always use this app when I run, but recently it always crashed and can't be opened.
Every other run the app freezes in the background. USELESS!
trash
App is better after recent updates. However, they still haven't fixed the sensitivity of the map. If you miss press the pause or finish button, you end up on the map and unable to pause the workout. Pressing the back button takes you out of the app. You have to find a fidly little arrow in the corner of the screen, which isn't helpful when you're in the middle of a workout. Please please find a solution! Otherwise it would be a great app.
The auto-pause and tracking is getting worse
Recent updates appear to have dropped support for Huawei health app, so has limited benefits now sadly.
it continues to crush
01.)No Data accuracy 02)No Auto save option while mobile switch off due to power exaust 03) Frequently GPS signal lost 04)No prompt app update option available cause running activity data un accuracy
User support in Turkey has been removed and US support doesn't even answer support requests. Since the last one year, the feed in the app has been ruined. Comments and likes appear in the wrong profile. Likes don't work all the time. The worst part is that the app is a gigantic battery drainer. The other mainstream activity trackers use much less data, location and battery unlike Adidas Running. The only good thing about the platform is the community.
After install, I was unable to create a user account. I tried with 3 different gmail addresses. Very unusable. immediately uninstalled.
The app takes a bit of time to open, can really frustrate at times
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)