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Review Insights · Google Play

Adobe Scan AI PDF Scanner, OCR

Adobe · 3,005,572 ratings · ★ 4.7

4.7
★★★★★
3,005,572 ratings
5 ★
2,473,372 (82%)
4 ★
311,940 (10%)
3 ★
75,374 (3%)
2 ★
31,952 (1%)
1 ★
112,896 (4%)

📋 All 11 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ purva agarwal 5/8/2026 v26.04.30
Really bad experience. New users need to get a trial. you can scan the document but cannot save it. I just spent half an hour scanning and now it tells me that i cannot save it.
★★★★ Katrina Rappazzo 5/8/2026
it's not free
★★★★ Chandra Pratap Singh 5/7/2026 v26.03.16
Frauds charged me full subscription amount while I opted for 7 days trial first before going for full subscription. The screen before payment setup was showing Rs 2 will be deducted to verify the payment setup but they charged full Rs 890 instead of 2.
★★★★ GroundDwellerStudioS 5/7/2026
Installed on accident. Sucks, didn't let me view pdf files.
★★★★ Abhishek chaudhary 5/6/2026 v22.03.07-regular
please help me I can't able to download this plz help me i need my documents urgently plz help me to download aand install it
★★★★ vishal bhadani 5/6/2026 v26.03.16
continue advertising show not working
★★★★ Brayden McMurry 5/6/2026 v26.04.30
just let me scam shi bro I don't want to have to sign in
★★★★ Jan Phillipp Buschmann 5/5/2026
they scam people, you can use default built in scanner using Google drive app on Android, they charge for free features 10+ USD
★★★★★ Passionateleapordseal 5/8/2026 v26.04.30
Adobe Scan feels deliberately designed to trap users into subscriptions. The billing flow is misleading, cancellation/refund handling is terrible, and both Adobe and Google Play keep redirecting blame instead of solving the issue. Imagine paying through Google Play and still having neither side properly handle the refund. For a company this big, the customer support experience is embarrassingly bad.
★★★★★ Gokul Bayalkoti 5/7/2026 v26.04.30
perfectly 👍
★★★★★ Salmatta Ibrahim 5/5/2026 v21.03.20-regular
Hidden cost until after download.

Sentiment summary

93%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.