Review Insights · Google Play
AFAS Pocket
AFAS Software · 18,841 ratings · ★ 4.1
4.1
★★★★★
18,841 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"afas"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Alle notificatie instellingen staan ingeschakeld, ook in Android staat ingesteld dat AFAS Pocket meldingen mag sturen. Ik heb echter nog nooit een melding gekregen dat er een salarisstrook beschikbaar is gekomen of dat een verlof aanvraag i…" - Wim Knoop
2
"work"
3 negative reviews mention this · 20% of all complaints
★★★★★ "terrible. Reconfiguration, resets constantly needed. I wish my workplace wouldn't use it" - Sascha Wittmann
3
"login"
3 negative reviews mention this · 20% of all complaints
★★★★★ "This mobile app does not synchronize well with AFAS web for vacation. The authentication mechanism is strange. After you log off and when you try to login again, ut ask for a token, which you need to ask from the HR of your organization. It…" - mike visser
4
"frustrating"
3 negative reviews mention this · 20% of all complaints
★★★★★ "This mobile app does not synchronize well with AFAS web for vacation. The authentication mechanism is strange. After you log off and when you try to login again, ut ask for a token, which you need to ask from the HR of your organization. It…" - mike visser
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
cant go inside some sections, throws an error. trying to load integer where string expected. probably since last update.
terrible. Reconfiguration, resets constantly needed. I wish my workplace wouldn't use it
eeew
supposed to send an E-mail to activate all functions but i never got it so the app really doesn't work as intended
This mobile app does not synchronize well with AFAS web for vacation. The authentication mechanism is strange. After you log off and when you try to login again, ut ask for a token, which you need to ask from the HR of your organization. It does not provide forget password function. Really frustrating app.
This app does not work, no wonder many are moving to Workday
One of the most user unfriendly and disfunctional apps I have ever used for expenses. UX/UI is terrible and it feels like it's made by developers not using it themselves. There really is no love in this product. E.g. declarations don't work without internet, slow, app doesn't save uploaded files when there's an error submitting, no edit possible after submit, no support for foreign currencies (most of my declarations are abroad), frontend looks like a MVP and has 90s html-vibes..
The app appears most of the time blurry. It's unbelievable and frustrating how one can not open ones portal without the authentication from AFAS Pocket. Very bad authentication app.
After login in none of the option are usable...
Good app until you get a new phone, because you can't switch, because you will never get an email with the conformation code. Heard many complaints about it.
Niet de beste keuze. Je wordt meteen overal uitgegooid bij einde contract ook al moet je nog vakantieuren en salarisstroken krijgen. Werkgever gaat er ook al slecht mee om of snapt er ook weinig van waardoor bijvoorbeeld vakantieuren verdwijnen. Als je 8 uur opneemt ben je er meer dan 8 kwijt. Meldingen allemaal ingesteld maar nog nooit een gezien.
2FA for the website login never works (several things about it not working properly). UI is just as bad as the website. It is really frustrating when you just want to get something done or look up something quickly.
Horrible software for accounting. Don't compare this to 'competitors' like Moneybird. This is not in the same league. Awful app.
Alle notificatie instellingen staan ingeschakeld, ook in Android staat ingesteld dat AFAS Pocket meldingen mag sturen. Ik heb echter nog nooit een melding gekregen dat er een salarisstrook beschikbaar is gekomen of dat een verlof aanvraag is goedgekeurd.
pathetic, keep asking activation code.
Sentiment summary
77%
Positive (4-5★)
11%
Neutral (3★)
11%
Negative (1-2★)