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Review Insights · Google Play

AI Chatbot - Nova

ScaleUp · 2,224,089 ratings · ★ 3.8

3.8
★★★★★
2,224,089 ratings
5 ★
1,341,750 (60%)
4 ★
183,847 (8%)
3 ★
114,132 (5%)
2 ★
64,592 (3%)
1 ★
519,737 (23%)
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Top complaints - extracted from 32 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"free"
6 negative reviews mention this · 19% of all complaints
★★★★ "I was charged 7.99 I thought there was a free trial,?" - Zane Chancellor

📋 All 32 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Tiffany Little 6/25/2026 v4.0.13
Says search yourself in the ad. The app says you cant do that.
★★★★ Zane Chancellor 6/25/2026 v4.4.2
I was charged 7.99 I thought there was a free trial,?
★★★★ John BigElvis Milani 6/25/2026 v4.4.2
Doesn't work as expected? And they make you subscribe, even though they say the first 3 days are free.
★★★★ Simplicity 6/25/2026
Repeatedly appearing
★★★★ Lamees Ismail 6/25/2026
It doesn't work correctly
★★★★ Joshua Estrosos 6/25/2026
it takes my money while I didn't know anything
★★★★ Gurpinder Singh 6/25/2026 v4.4.2
not best bar bar pasa mang Raha hai
★★★★ Haylen Henne 6/25/2026
wish I could give this a 0 star. I just asked it ONE question, and the next one I asked something and it wanted me to buy pro! these AI apps are getting so eager!
★★★★ N. Hay 6/25/2026 v4.4.2
continues to take points away for requests or changes that I did not ask for. example: signature creator just scribbled over original image I asked to adjust. I replied "that's not what I wanted" & then they continued to take more points each time "changing" it but scribbled image didnt change. over and over. taking points every time & I didn't even request any change but the first one! now I'm 600 points down from the 2000 given w/ nothing to show for it except my name w/ bunch of lines thru it
★★★★ Anna Nokuthula Mahlangu 6/25/2026 v4.0.13
I thought you said that I'll have more info but you are wrong 👎
★★★★ Yenula Menthusa 6/25/2026 v4.0.13
You can't even send one message for free complete scam do not download this app
★★★★ Success Samuel 6/24/2026 v4.0.13
the ad was a lie this app isn't free and it can't search any info about you
★★★★ Barry LeMoine 6/24/2026 v4.4.2
the new update elimated the read aloud feature and that was the best part.
★★★★ juino r mangube 6/24/2026 v4.4.2
My first chat was answered with "you've sent too many messages in the last 24 hours", even though it was my first chat and I had just registered a pro account. It. Really regret i've just already registered. It's sucks. How to cancel the registration?
★★★★ Ross Mourlot 6/24/2026 v4.0.13
complete fabrication on all subjects. could not get one accurate answer. waste of energy
★★★★ Alicia Karyadi 6/24/2026
first time im download this i say "tell about alicia from indonesia" it can't
★★★★ Kaleb Ellis 6/23/2026
is not as advertised.
★★★★ JC Payne 6/23/2026 v4.0.13
I signed up for the free trial and it billd my card instantly
★★★★ AMINE ASKOUR 6/23/2026
The worst artificial intelligence I've ever experienced
★★★★ TilledBRYNE YGOT 6/23/2026
Give me back my 1k php I didn't auto pay my card it link to my account automatically give me my money back I'm gonna report this app i lost all my savings because of this frinkin Ai chat bot, #report
★★★★ Zechariah Marshall 6/23/2026 v4.0.13
I tried to tell her something but it don't answer
★★★★ abdussalam Daad 6/23/2026 v4.4.2
the app is good but it's not free
★★★★ Anas Tarmache 6/23/2026 v4.0.13
sooooooooooooo ,bad 😞😞
★★★★ Lody Royal 6/23/2026
wow you literally only give me three chatting other apps are not strict but this micro transactions are the only thing here three only so limited no way
★★★★ obinna nkwuda 6/23/2026 v4.0.13
cool
★★★★ Ashley Heisig 6/23/2026
fake ai
★★★★ Ben D 6/23/2026 v4.0.13
****SCAM**** do not purchase pro subscription. Impossible to cancel, just send you back and forth from app to website with no solution to cancel. still haven't cancelled after multiple emails.
★★★★ Aaron Ray 6/23/2026 v4.0.13
no audio disability
★★★★★ Ashraf Oliphant 6/25/2026 v4.0.13
They said nova tells you about myself but it's fake.
★★★★★ Saireddy saireddy 124 Reddy 6/24/2026 v4.0.13
good
★★★★★ Jackie Bennett 6/23/2026 v4.0.13
not helpful on a private individual 😒
★★★★★ Umunna Elvis 6/23/2026 v4.0.13
I thought 🤔 this ai was the best

Sentiment summary

69%
Positive (4-5★)
5%
Neutral (3★)
26%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.