Review Insights · Google Play
AI Cleaner - Phone Cleaner
GRIMLAX TRADE, S.L. · 275,593 ratings · ★ 4.3
4.3
★★★★★
275,593 ratings
🎯 Build a better version
Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
10 negative reviews mention this · 23% of all complaints
★★★★★ "wanted money right away. advertised as free" - Harley Angel
2
"money"
5 negative reviews mention this · 12% of all complaints
★★★★★ "wanted money right away. advertised as free" - Harley Angel
3
"refund"
5 negative reviews mention this · 12% of all complaints
★★★★★ "please return my money i want the refund of my 445 pesos" - mark jote
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
fake .. needs to pay ..
Very poor
deletes all useful files. better use direct phone select delete option.
wanted money right away. advertised as free
false advertising. it's NOT free. it needs a credit card.
deducted 2 time rs 2 but did not get trail period
mere automatic subscription hogyi mene Kiya bhi nhi tha
Could not load without issues. Although it was advertised as free, it is not!!
to clean my phone it should have been free instead of paying
this is a hacking system please don't download it. Google please remove this app from play store this is a web of hacking when you will download it will ask several permissions forcefully and have to download many other sisimyer apps of this. very dangerous app. collect our data and can be misuse it. beware everyone.
keep messing my phone about
bad
I forgot to ready other comment before I paid for this app is absolute useless, it doesn't work as they say it would so don't waste you time
This app deleted all my precious screenshots even though I selected NOT to clear my screenshots. i was so angry and will never get them back. Don't use this app.
it's asking for weekly and annual plan not free.
to much ads
The wrost app I've ever used this garbage deserves zero stars, I am beyond dissatisfied
DELETE!
I got a message saying that I can use the app for three days and then they would withdrawal the money from my banking account. I never gave approval for the withdrawal but a button showed an approval. I quickly uninstalled this app, it was trying to withdraw from my bank account without approval, that's dangerous.
cancel subscription problem staying on and getting on site
want to make sure I do not get charged didn't like it right away so uninstalled it but don't know if that will cancel it!?
it's not free
I really don't care for this app it don't really do nothing like it says it does I can't get delete one email like it says it will unscribe from emails it which it don't I think Google should ban this app
keeps telling me to install AI series doesnt load so im unimsyalling
this's F. Fake app and v.EXPENSIVE
please return my money i want the refund of my 445 pesos
I want a refund, because I did not use the app since it was a 3 day trial l signed up for the 3-day free trial of Al Cleaner, expecting to cancel before being charged. However, there was no clear cancellation option available in the app or through Google Play before the trial ended. I was charged P445.00 even though I didnot use the app at all beyond downloading it. This feels misleading and unfair. Users should be able to cancel easily during the trial period, especially if they haven't used
difficult to cancel
i want a refund they deduct 445 pesos in my gcash account, can somebody help me to refund my money
Useless
98% to 92% full! did NOT work as suspected. I still did most.of the work. it showed how many emails it COULD clean up...but it didn't.
Hey! you cunning developer please give back my money. I just clicked your 3day trial and you charged me!? I didn't even know how your product works well? Is this a SCAM, PLEASE REFUND ME.
it
I signed up for the free trial but did not use the app after the trial ended and eventually uninstalled it. I was unaware that the subscription had renewed automatically through Google Play, and I only recently noticed the recurring charges. I have already received a refund for one transaction and kindly request a refund for the remaining charges as well.
rubbish takes long time. doesn't tell location of duplicates false identification of duplicates useless.
thought it was free!!
looks good for now
I can't get rid of the ad. annoying. I uninstall the thing and it won't go away. won't recommend because of this.
too much work to delete,
wow
would like an easier application
These cleaners never clean the memory that really matters .
not free only a couple days can't find way to stop it from auto sigh up 😔😭💔😠😡🤬
Sentiment summary
81%
Positive (4-5★)
8%
Neutral (3★)
11%
Negative (1-2★)