Review Insights · Google Play
AI Cleaner - Phone Cleaner
GRIMLAX TRADE, S.L. · 228,708 ratings · ★ 4.2
4.2
★★★★★
228,708 ratings
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Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
7 negative reviews mention this · 16% of all complaints
★★★★★ "I haven't been able to cancel before my 3 day trial is up. The directions to cancel my subscription do not work. This is a scam. The app didn't work for me and now I can't get out of a bogus subscription." - Monica Moore
2
"free"
6 negative reviews mention this · 14% of all complaints
★★★★★ "The free trail is not worked ng" - Dot Van Rensburg
3
"cancel"
6 negative reviews mention this · 14% of all complaints
★★★★★ "I haven't been able to cancel before my 3 day trial is up. The directions to cancel my subscription do not work. This is a scam. The app didn't work for me and now I can't get out of a bogus subscription." - Monica Moore
4
"cancel subscription"
5 negative reviews mention this · 12% of all complaints
★★★★★ "cannot cancel subscription as advertised should be illegal" - Beverly Bishop (beverly mcclung)
5
"phone"
5 negative reviews mention this · 12% of all complaints
★★★★★ "it advertised cleaning up email when it serves the basic functions already on my phone" - Amy Tomlin
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The free trail is not worked ng
I haven't been able to cancel before my 3 day trial is up. The directions to cancel my subscription do not work. This is a scam. The app didn't work for me and now I can't get out of a bogus subscription.
This app does absolutely nothing that it promises to do. Customer service is worthless and could not provide any assistance.
too expensive, minimal space cleaned. not worth it
it is put people at risk,why should one to watch Ads before making a call? Nowadays money is more important than people life.
this did not do what I was expecting. I don't have extra space at all. waste of money that they keep taking out of my account
why asking for money?
I feel robbed.....I was charged two days consecutively when still in free mode....I demand a refund and I need to unsubscribe immediately.This app is a scam...the worst ever.The developers should be arrested.
after cancelling the subscription it still tried to debited my account, this is unacceptable..
price too high to afford
pls...stop appearing on my wall
Good app
i don't want it
Bad
too slow, not safe
cannot cancel subscription as advertised should be illegal
thought it was for free have to pay not so good.
no way to cancel
it advertised cleaning up email when it serves the basic functions already on my phone
it not free that's a lie
good
I hate this app why did payment proceed, i did not approved weekly payment with this app i want money back
I'm not interested
can't get rid of it. annoying ad.
worse
I downloaded a weather app to my phone and this popped up, now I can't get rid of it. not happy.
this app is straight 🗑 trash
does not do as advert says will do. furthermore, I feel this app is a ripoff. I would not recommend using this app under any circumstances.
I want to unsubscribe this apps is not useful to me. please help me how to unsubscribe thanks
this is app is virus don't download it my phone is almost got broken
it won't let me cancel subscription
I did NOT use this App, my account was wrongly debited. I demand a refund in very strong terms I feel cheated, and my account debited. I was lured to believe that there were free days on my subscription, but it was a lie. This is highly deceptive and so wrong for Google to play deception. I am very bitter and I still strongly demand a redund
don't want it, can't get it off my phone, help me remove it. please
I had to uninstall it. Slowed my phone.
I am unable to cancel this subscription. I have followed the instructions to find it in Google play under subscriptions and payments and this app doesn't show. I have sent emails to the company and received no useful information. Leave this app alone,it is a blackhole of charges.
it's not free like they advertise it
you suck
too many times popping up-
Signed up for a 3 day trial (it cleaned up 3mbs) of storage-minimal) was charged $8.39 for a ONE WEEK subscription rate, and now I can't figure out how to cancel my subscription. If you delete the app (so it can no longer be used/useful, it will still charge you the subscription rate ITS CHOSEN. Their response gives you a link to use that you can't TAP on, nor can you copy. it's been useless and unneeded. If you remove the payment information, it will use the next payment in your playstore.
this apps is disappointed, because there payment method has auto deduction by the user
google ads : !!can you pse have an option on your ads to turn sound off... some of us are listening to music or watching video and this tops your already annoying long ads Google and other ads .. it kicks out and override youtube. can play game and listen to youtube simultaneously without a problem until the ads pop up !!! surely ads are not supposed to be so invasive?
very bad experience nothing is deleted always a message appears with" something went wrong " I paid a lot abd nothing in return and I am uninstalling cause when I reached the support team they didn't help they only said try to grant permissions and many silly very known things that I made myself nothing added to my knowledge It's a very bad experience
wasn't impressed
Sentiment summary
79%
Positive (4-5★)
8%
Neutral (3★)
13%
Negative (1-2★)