Review Insights · Google Play
AI Mirror: AI Photo & Video
POLYVERSE INC. · 209,590 ratings · ★ 4.3
4.3
★★★★★
209,590 ratings
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Top complaints - extracted from 83 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"paid"
23 negative reviews mention this · 28% of all complaints
★★★★★ "product changed fundamentally after purchase. used to be good. I paid for a year subscription. but suddenly the content filtering became so strong I can't even convert a photo of my wife and In swimwear without "violating content rules" rul…" - Evan Wilson
2
"video"
22 negative reviews mention this · 27% of all complaints
★★★★★ "The app itself is great. I purchased an annual subscription but then reached my video creation limit so purchased more. They took my money but I haven't been able to create a video. Not resolved with their Admin so be ware. update 05/05/26:…" - Ross Bell-Syer
3
"free"
20 negative reviews mention this · 24% of all complaints
★★★★★ "False Advertising! I wanted to test it out and pressed Try Free and was made to either pay $5 for a week or approx $30-$40 a year ( can't remember exactly). Deleted." - delanea taylor
4
"videos"
15 negative reviews mention this · 18% of all complaints
★★★★★ "Do not Buy. Bought credits to make more videos and they refuse to allow me to use those credits to make more videos. There's also no refund option once you buy credits" - User Name
5
"money"
14 negative reviews mention this · 17% of all complaints
★★★★★ "The app itself is great. I purchased an annual subscription but then reached my video creation limit so purchased more. They took my money but I haven't been able to create a video. Not resolved with their Admin so be ware. update 05/05/26:…" - Ross Bell-Syer
6
"subscription"
10 negative reviews mention this · 12% of all complaints
★★★★★ "has me enter trial subscription before trying👎👎👎👎👎" - David Ornelas
7
"scam"
10 negative reviews mention this · 12% of all complaints
★★★★★ "This is a scam!!! You press the AI generation you want, then tries to get you to buy a subscription, but I wanted to try it out once, so I chose 1 picture. It asked you to download one of your pictures, then after "generating", it just send…" - J C
📋 All 83 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
never installed and charged my card
False Advertising! I wanted to test it out and pressed Try Free and was made to either pay $5 for a week or approx $30-$40 a year ( can't remember exactly). Deleted.
you gotta pay to play
has me enter trial subscription before trying👎👎👎👎👎
product changed fundamentally after purchase. used to be good. I paid for a year subscription. but suddenly the content filtering became so strong I can't even convert a photo of my wife and In swimwear without "violating content rules" rules which changed after i paid, for a year. now I have 6 months a product I will not use in this form. im deleting this app i used for 2 years and unfortunately I cannot say I had a good experience.
VERY DISAPPOINTED WITH THE NEW UPDATES UNABLE TO CREATE NEW IMAGES STOP LIMITING WHAT WE CAN MAKE IM NOT THE ONLY ONE, I ALREADY PAID FOR THE YEAR $$ NSFW❌❌❌
Do not Buy. Bought credits to make more videos and they refuse to allow me to use those credits to make more videos. There's also no refund option once you buy credits
paid for two videos and credits don't work. avoid this app it's terrible with no support. money thrown away.
I had a really bad experience with this app. It charges you for 5 videos and even though it's already paid for it, it doesn't give you the 5 videos you bought. I want my refund
cool toy, but the blatant bait and switch of giving you 10 ai video "generations" and having each video cost 5 "generations" is an insult to my intelligence. for that alone I'm giving you 1 star and not one cent.
You can't do anything without paying money
run away !
Won't work as advertised. I have paid for video credits but it was asking to purcahse credits again - using the credits already purchased is not straight forward. Requested a refund.
lame, it's a total lie. can't even see it free. change your ad an quit lying
This is a scam!!! You press the AI generation you want, then tries to get you to buy a subscription, but I wanted to try it out once, so I chose 1 picture. It asked you to download one of your pictures, then after "generating", it just sends you the same picture, but brighter. It cost me only about $3.00 to learn the lesson, but I'm going to paste this review everywhere.
not paying money over video
it offers a free trial but won't let you see unless you buy it
even trail is paid scam
wanted to see if it plays a nice ai video so I spent 1.99 to make one video to see quality. the thing is its 1 credit and the minimum for most is 5. So basically it tricks you into buying a subscription of 9.99 a week or buy more credit which to make a video is 5.99. that 1.99 is just a way to make money for them and to give you nothing. I wished I read the reviews earlier and never download this app.
It's a sneaky app, it's made in a way to get money out of you. It says pay 1,99 for a Video, but to actually make a video it asks 5 Videos, they called them Videos so it's intentionally confusing.
The has been great up until recently. I had been using it to redesign some hand drawn characters to help get a new ideas and see them in a different light. I've paid for yearly membership for 2-3 years. Now I can't use the AI to redesign my hand drawn characters. I'm 36 yr adult, there should be a setting in to enable and disable sensitive images based on age. For an app rated M17+ I expect better.
all paying not all that .don't see all adout moneybads8
Cobraram R$56 no FREETRIAL sem opção de cancelamento ou conseguir entrar em contato com a empresa. E ainda assim, o app Limitadíssimo na criação de conteúdo. NÃO RECOMENDO
I have tried to cancel this app it has taken three different payments out of three different cards it had and everyday it tries to pull out more money every single day I have to keep my cards locked because two three times a day they're trying to pull money out and they already had their payment that I didn't authorize
I paid for one video to try it out, and won't give me the free trial it offered. I have a video credit but it refuses to make any videos without paying a subscription. I want my money back. This is a scam app that steals your money and doesn't deliver.
not free
horrible behind a crazy paywall
Does not work..fake app
doesnt even give you a free sample video to make.. you HAVE to pay or sign up for a "free trial" to get a video. waste of time
can't upload own videos 👎
I subscribed to the paid "weekly Pro", but it doesn't worked. all it does is showing errors and if you would use superhero effects it would ask you to buy them. Total waste of time, I want my money back.
no free demo. wants you to pay before you can see any results
It doesn't let me try at leat 1 free
Can't even use it. Ads are too much. Don't even bother with this app. TRASH
too expensive just to do videos you should just do something like pay 30 for a membership instead of charge for x amount of vids
DO NOT GET THIS APP, I PAID 5EUROS FOR 1 AI VIDEO WHAT GROK MAKES FOR FREE
Unauthorized transactions behavior. This app developer is after subscribers' banks cards or bank accounts. Also if you don't like the service, they don't let you unsubscribe and keep charging your bank accounts without permission. Stay away from this scam AI app. I spent more than $4 dollars for the weekly service and only got 1 video instead of 5 videos. Google will face lawsuits for letting such things happen via Google Play.
price is 10x then other apps
scamming me No subscriptions can be restored even though I have paid for it
I payed for 2 x videos to try it out, but it doesn't allow me to make any videos.
way overpriced and does not do anywhere near a good job as it promoted
This is the worst application if you like to create using AI. I regret my subscription. Maybe if you use what they future on the app you would be satisfy but if you want to creat using the chat, I will be disappointed. Ai help my imagination but not this application.
You need to pay first even when creating your first item
Says free trial, but then tries to charge your card immediately.
Rubbers. charged me 3 times and no video has created. How this kind of apps are still alive in thr Google play. charged me 3X 20 SEK
💯 a scam. It charges you immediately after selecting "try for free". They say you get 10 AI videos a week, but you actually get 10 stars that pay for those videos. The videos cost 5 stars, making it 2 videos a week. You can buy your own star but each star, after tax, costs $2.17. However, they don't SAY that, making you think you are buying the video. DO NOT DOWNLOAD. Also, I Googled this app and they steal a lot of personal data.
I paid to make a video and it still wouldn't allow me to make the video. seriously lame
App asked if I wanted to start a free trial then went on to demand $5 a week for a subscription....free trial is free, not payment based..Hate liars. You don't deserve a star, but hey it's what's needed to make a worded review on the playstore.
مو بلاش بالبيزات للأسف
Paid for the 5 video package and got 1 video. Rip off.
+ 33 more in the clipboard copy
Sentiment summary
83%
Positive (4-5★)
4%
Neutral (3★)
13%
Negative (1-2★)