Review Insights · Google Play
Airbrush: Face & Photo Editor
PIXOCIAL TECHNOLOGY (SINGAPORE) PTE. LTD. · 1,581,948 ratings · ★ 4.1
4.1
★★★★★
1,581,948 ratings
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Top complaints - extracted from 17 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
4 negative reviews mention this · 24% of all complaints
★★★★★ "I've been paying my yearly subscription for many years, and I've been experiencing the app not allowing me to use the premium features. I was able to fix it most of the time with the "restore purchase" option, but now it's been over a month…" - Genesis Papadakis
2
"everything"
4 negative reviews mention this · 24% of all complaints
★★★★★ "I'm not sure what happened but its taken a nose dive. If I hadn't paid for yearly sub I'd have uninstalled already. Nothing works. Ai replace replaces everything other than what you highlight and with nothing you added to the prompt. Filter…" - A S
3
"work"
3 negative reviews mention this · 18% of all complaints
★★★★★ "object remover doesnt work very well" - Kevin Huff
4
"features"
3 negative reviews mention this · 18% of all complaints
★★★★★ "I've been paying my yearly subscription for many years, and I've been experiencing the app not allowing me to use the premium features. I was able to fix it most of the time with the "restore purchase" option, but now it's been over a month…" - Genesis Papadakis
5
"money"
3 negative reviews mention this · 18% of all complaints
★★★★★ "this app will consistently and constantly double, triple, quadruple, etc charge your card each month. and pro-tip: if your google play is linked through your paypal, paypal will absolutely not refund you the money.:) sucks bc the app works …" - Jami Belle
6
"totally"
3 negative reviews mention this · 18% of all complaints
★★★★★ "this app will consistently and constantly double, triple, quadruple, etc charge your card each month. and pro-tip: if your google play is linked through your paypal, paypal will absolutely not refund you the money.:) sucks bc the app works …" - Jami Belle
7
"paid"
3 negative reviews mention this · 18% of all complaints
★★★★★ "I can't get anyone from Support to help me and I have a paid subscription. If you can't get help with a paid subscription I don't think you'll get support if you have a free account." - April Tamuty Malovani
8
"free"
3 negative reviews mention this · 18% of all complaints
★★★★★ "I can't get anyone from Support to help me and I have a paid subscription. If you can't get help with a paid subscription I don't think you'll get support if you have a free account." - April Tamuty Malovani
📋 All 17 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
object remover doesnt work very well
I've been paying my yearly subscription for many years, and I've been experiencing the app not allowing me to use the premium features. I was able to fix it most of the time with the "restore purchase" option, but now it's been over a month of not being able to use it, despite many back-and-forth emails asking me for proof of my order number, screen recordings, and so on. It's still not working... really annoying
tem q pagar quase tudo, já coloca o app como pago então
this app will consistently and constantly double, triple, quadruple, etc charge your card each month. and pro-tip: if your google play is linked through your paypal, paypal will absolutely not refund you the money.:) sucks bc the app works awesome but this totally ruins it. I emailed the app two months ago alerting them of this, but it hasn't stopped so i'm canceling and leaving this review. BEWARE.!
I can't get anyone from Support to help me and I have a paid subscription. If you can't get help with a paid subscription I don't think you'll get support if you have a free account.
I'm not sure what happened but its taken a nose dive. If I hadn't paid for yearly sub I'd have uninstalled already. Nothing works. Ai replace replaces everything other than what you highlight and with nothing you added to the prompt. Filters don't load, nothing loads, you can't go back or reset anything you have to totally close out then go back in. Airbrush now erases work randomly making you do everything again. I wont renew subscription.
They blocked me from using it on my computer pretending they don't have record of my payment but they do. horrible company, lying crooks, and impossible to use anyway!!!
I've subscribed to premium for over 4 years. "pro limit?" get rid of it, then you'll go up to 5 stars. it's ridiculous.
Ridiculously overpriced with features that were once free all being paywalled. Unless you intend to pay for subscriptions and individual tools - there is quite literally nothing that you can do with this app that would actually be useful for photo editing.
will not let me use it unless I put credit card information
As soon as youve edited & watched ads the black circle just persists & you have to start over. Very underdeveloped app that got greedy. Now charging for an extremely BASIC feature ridiculous !! Uninstalled. Also the smooth feature never worked. Too many ads now. Watch ad to remove watermark yet it NEVER removes it. Frustrating app. Have to watch an ad just to use 1 feature. So many bugs & glitches
Everything requires payment 😪
Where's the camera?!
This app has become too restrictive. Uninstalling.
app used to be amazing now it is just like everything else with these subscriptions trying to squeeze money out of you it is so disappointing
This app WAS totally awesome (rated 5star in 2017) but they got greedy, now all the features that used to be free are all paid subscription service (80 USD /yr-2026) and the app I bought won't even restore the previous purchase. Totally not worth it especially when it reduces image quality for no reason, I'll stick to better quality photoshop. Total waste of money. Don't bother installing you edit a photo then it asks you to pay. not sure why they bothered reviewing my review with false claims.
"Spot Remover" has suddenly become clunky. I use it to clear up artefacts and dust in product photos and on the smaller brush sizes it either doesn't work/register at all, removes everything around it, or causes a crash. Something has changed as the brush stroke is heavily pixalated and zooming in/out causes lag and stutter. Please fix this as its the only function I use it for!
Sentiment summary
76%
Positive (4-5★)
4%
Neutral (3★)
20%
Negative (1-2★)