Review Insights · Google Play
AirDroid: File & Remote Access
SAND STUDIO · 630,274 ratings · ★ 3.8
3.8
★★★★★
630,274 ratings
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Top complaints - extracted from 40 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"phone"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Im rating it purely on camera sharing. The app is otherwise very well made. Very low quality camera sharing for galaxy fold to galaxy s20 ultra. Not picky-low, I mean flip phone from 20 years ago low quality. Makes you create an account to …" - Jesse
2
"work"
6 negative reviews mention this · 15% of all complaints
★★★★★ "This app is hard to use and it doesn't work at all. You have to create the account and then you have to set up the Wi-Fi and everything is too complicated. A lot of ads and after you finally set up, it just doesn't work. Very slow. It just …" - tingyu Yuan
3
"waste"
6 negative reviews mention this · 15% of all complaints
★★★★★ "What a waste of valuable time" - Jeremy Frankson
4
"account"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Im rating it purely on camera sharing. The app is otherwise very well made. Very low quality camera sharing for galaxy fold to galaxy s20 ultra. Not picky-low, I mean flip phone from 20 years ago low quality. Makes you create an account to …" - Jesse
5
"working"
5 negative reviews mention this · 13% of all complaints
★★★★★ "not working properly" - Seema Chavan
6
"create"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Im rating it purely on camera sharing. The app is otherwise very well made. Very low quality camera sharing for galaxy fold to galaxy s20 ultra. Not picky-low, I mean flip phone from 20 years ago low quality. Makes you create an account to …" - Jesse
7
"create account"
4 negative reviews mention this · 10% of all complaints
8
"premium"
4 negative reviews mention this · 10% of all complaints
★★★★★ "even after personal premium subscription it is not getting connected to the worst experience and there is no help center" - Nisha Biswas
9
"screen"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Waste app Kids parental was better than this This waste app was always asking for childs device for screen mirroring & screen control, it's always asking to open the app , how can I always open the app with out child with me" - Sreehari Hari
📋 All 40 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
even after personal premium subscription it is not getting connected to the worst experience and there is no help center
forces you to create an account to use it
can't sign in
This app is hard to use and it doesn't work at all. You have to create the account and then you have to set up the Wi-Fi and everything is too complicated. A lot of ads and after you finally set up, it just doesn't work. Very slow. It just doesn't load up.
What a waste of valuable time
spy app
worst app It always asking password if I enter correct also it was saying I entered wrong
Soo bad don't install this I got hacked my mobile was getting controlled by some one else
not working properly
it's not working well . i paid for premium nothing is opening 😞
Waste app Kids parental was better than this This waste app was always asking for childs device for screen mirroring & screen control, it's always asking to open the app , how can I always open the app with out child with me
Do not download this!!! This will monitor your phone and your privacy and security would be compromised!!!
very poor
this application automatically deleted on samsung mobile 😡
downloaded this to my macbook and as soon as it was set my whole system stopped working properly. my computer froze. apps wouldn't work. couldn't access my top screen menu. and then struggled to delete the app. but the moment it was deleted my laptop started working properly again. absolute waste of space. 1000% do not recommend downloading. never again.
need to pay AFTER installation, they also lie about what I rated the app in the email I was sent
The USB streaming ability didn't work on my Samsung s25. Google wouldn't refund me, the developer wouldn't either.
No native linux version.
Currently the app is very annoying
they want you to pay to use it despite claiming to be free file transfer
very bad app
App not working , other device needs to open app for screen mirroring or control the device waste update
not intuitive at all
is app ka server sahi se kam nhi karta hai jiske chalte mere 1 mahine ka subscription me mujhe muskil se 18 din hi isme sahi use krne ka option Mila hai baki time me ye server ke chalte login hi nhi hota hai mene Jo subscription liya tha vo mere liye waste of money ho gya ab na to ye mere vo din vapas mujhe de payenge or na hi mujhe uska use karne milega usme server problem ko sahi kre
failing to verify
used to work now shift at best
mere pass to verification code hi nahin bhej raha
I have been using the AirDroid app for quite some time and have also taken the premium, but since the last 2 or 3 days, when I try to connect it to another phone through AirDroid web, it does not connect, it just shows connecting, whereas both the phones are mine and the internet is also fine in both, still the problem is occurring, please help me immediately, my premium money is getting wasted.pls help AirDroid team
unworth
hanging after one call
Automatically starts up when restarting phone, draining the battery and slowing down the device.
This software is excellent, but it has a flaw. It doesn't work properly on Android versions higher than 9 or 10. If the phone's software version is higher, it either doesn't work or requires frequent access permissions for screen sharing on parental devices, which is inconvenient. Please update the software to make it compatible with the latest versions. It works fine up to Android 9 or 10, but not on the latest phones. Please address this issue as soon as possible. Not working on latest version
verry bad
👎
Here's what you need to know. this is pretty much useless if you're trying to use your Chromebook to control your Android phone. Worthless. It cost me about 9 bucks to figure that out. Skip all of the YouTube videos. Skip all of the Google instructions. It doesn't work. It's not worth your money. *This might work great for PCs and iOS
Im rating it purely on camera sharing. The app is otherwise very well made. Very low quality camera sharing for galaxy fold to galaxy s20 ultra. Not picky-low, I mean flip phone from 20 years ago low quality. Makes you create an account to test which was annoying as the end result was clearly a non-starter. Just being up front about the camera quality feature purposely downgraded to save cloud fees, pre-account creation, would have saved a bad rating or gained a good rating.
Why is it so hard for you people to fix ip address? I can't find IP address on android to connect to PC. no address at all
Please enhance quality. using it requires sign in in both phone and pc. that requires account creation first. speed is terribly slow.
waste of time
You have to create an account to see the price of premium. It's unfortunate. How's this any different than microslop if you still have to create an account just to see the price?
Sentiment summary
70%
Positive (4-5★)
4%
Neutral (3★)
26%
Negative (1-2★)