Review Insights · Google Play
ALDI Australia
ALDI International Services SE & Co. oHG · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 37 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"aldi"
10 negative reviews mention this · 27% of all complaints
★★★★★ "ALDI is now trying to compete with upmarket Delis etc Pow!!! there does Aldi's traditional customers" - Ken Firns
2
"items"
8 negative reviews mention this · 22% of all complaints
★★★★★ "I cannot stand the app since they redesigned it. I found it easier to use in the previous version. Additionally, I can no longer get details for items. If I try to click on an item, it stays on a loading screen no matter how long I wait. It…" - Winter
3
"product"
6 negative reviews mention this · 16% of all complaints
★★★★★ "The new app sucks, click on a product and it just keeps loading but never shows the product. This happens ever time I go on there. Yes I have the latest update on my phone, my phone is fairly new as well so why is this happening." - Mari Scott
4
"does"
6 negative reviews mention this · 16% of all complaints
★★★★★ "What's the point of this app? To view the catalogue it redirects to the website. Tap on any product or special buy and the item does not load. How do you read the product information when it doesn't appear? Might as well same space on my de…" - Sami C
5
"details"
6 negative reviews mention this · 16% of all complaints
★★★★★ "when I click on a special buy product it won't load to shop it. been like this for weeks so haven't bothered going to aldi as cant access the products to view them and their details" - Briony Young
6
"click"
5 negative reviews mention this · 14% of all complaints
★★★★★ "The new app sucks, click on a product and it just keeps loading but never shows the product. This happens ever time I go on there. Yes I have the latest update on my phone, my phone is fairly new as well so why is this happening." - Mari Scott
7
"view"
5 negative reviews mention this · 14% of all complaints
★★★★★ "What's the point of this app? To view the catalogue it redirects to the website. Tap on any product or special buy and the item does not load. How do you read the product information when it doesn't appear? Might as well same space on my de…" - Sami C
8
"loading"
4 negative reviews mention this · 11% of all complaints
★★★★★ "The new app sucks, click on a product and it just keeps loading but never shows the product. This happens ever time I go on there. Yes I have the latest update on my phone, my phone is fairly new as well so why is this happening." - Mari Scott
9
"update"
4 negative reviews mention this · 11% of all complaints
★★★★★ "The new app sucks, click on a product and it just keeps loading but never shows the product. This happens ever time I go on there. Yes I have the latest update on my phone, my phone is fairly new as well so why is this happening." - Mari Scott
10
"special"
4 negative reviews mention this · 11% of all complaints
★★★★★ "What's the point of this app? To view the catalogue it redirects to the website. Tap on any product or special buy and the item does not load. How do you read the product information when it doesn't appear? Might as well same space on my de…" - Sami C
11
"item"
4 negative reviews mention this · 11% of all complaints
★★★★★ "What's the point of this app? To view the catalogue it redirects to the website. Tap on any product or special buy and the item does not load. How do you read the product information when it doesn't appear? Might as well same space on my de…" - Sami C
12
"load"
4 negative reviews mention this · 11% of all complaints
★★★★★ "The new app sucks, click on a product and it just keeps loading but never shows the product. This happens ever time I go on there. Yes I have the latest update on my phone, my phone is fairly new as well so why is this happening." - Mari Scott
📋 All 37 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
What's the point of this app? To view the catalogue it redirects to the website. Tap on any product or special buy and the item does not load. How do you read the product information when it doesn't appear? Might as well same space on my device and look up the website. Like others said no shopping list.
when I click on a special buy product it won't load to shop it. been like this for weeks so haven't bothered going to aldi as cant access the products to view them and their details
I don't want my personal information on view to the world!!!
impossible to sign up for esim. PayPal link freezes on black screen
I cannot stand the app since they redesigned it. I found it easier to use in the previous version. Additionally, I can no longer get details for items. If I try to click on an item, it stays on a loading screen no matter how long I wait. It has been doing this for months, I had been optimistic of an update to fix this issue. I have had to go back to collecting the paper catalogues, which I dislike due to the paper waste.
app doesn't work properly
when I create a "custom list" I can't add to that list, glitch?
rubbish quite often it gives no info on products
slow to load
when i click the product it does not show me details about it. just the aldi logo keeps coming
The new layout is confusing, too much tapping to get to the in product. Doesn't display all colours but to on and pick a colour. Bring back the the old layout. I've uninstall the app for 4th
when you click on products on special buy, but it does not open.
not working since most recent update. Won't open on individual items, just keeps loading.
I have used the ALDI app for years but when I am looking at Special Buys, the latest version of this app on a Pixel phone doesn't retrieve product details. It just sits with the A icon and never shows any product details. Very Disappointing.
app won't open on individual sale items
not working since recent update, just continuously sits on the loading A
Not Great It won't let me open any items at all.
nectarines chemically damaged.not fit for human consumption. remove from sale.( farmer)
cant find main items in middle just food.
prefer the original. without the reminder notifications I forget to go
its not as good as the last one. The view of current plan details is very poor and so confusing!
Un useable now after updaté, does not recognise ANÝ Post-Ćodé ¡¡¡¡¡
Whats the purpose of this? Woolworths/Coles/kmart have updated shopping catalogues with built in barcode scanners, even bunnings have barcode scanners. This app does nothing, eg Woolworths i have a interactive shopping catalogue, i can jump to the half price section, aldi app serves no purpose
No point to this app - can't order pick up or delivery. Just a wait of data to download. When is Aldi gling to create a better App in this modern day and age? Search button also unreliable for topics like gluten or hormone free.
Complete rubbish. Very slow and clunky to add items to a list. No indication of if the item is in stock (unlike Coles & Woolworths). List is in the order items are added not store aisle and no way to manually arrange them. If Aldi is going to give up on being different, which based on the massive push to force people to use self-service checkouts they have them they need to be at least as good as the competition and as far as the app is concerned they aren't even a distant third.
What happened to Privacy? My details should remain secret between me and supplier only.
app suggestion - 'Aldi App Checkout' for Instore Scan as you shop, pay and show staff bags and aldi symbol to recognise all paid and amount. with all items listed. utilise your app, making business better for customers.
getting to the weekly Catalogue takes lots of steps. it really shouldn't be this hard. at least not there are products and some information such as price is available. bit better than before. hence one Star.
The new app sucks, click on a product and it just keeps loading but never shows the product. This happens ever time I go on there. Yes I have the latest update on my phone, my phone is fairly new as well so why is this happening.
ALDI is now trying to compete with upmarket Delis etc Pow!!! there does Aldi's traditional customers
the app is currently not working properly. select an item to check to view and the aldi A goes to load and load for up to 10 minutes and nothing happens. ive uninstalled and reinstalled the app and still the same issue. I have a galaxy s25 with updated software
aldi have finally embraced the digital age with a price look up function! now all aldi have to do is per unit pricing in the sort buy drop down dialogue. colesworth already have this function. be different aldi & do better.
Underwhelming and verging on useless.
I expect Google Play to always respect customers views.,& feelings.
There should be a cart or "shopping list" option so people can see their items separately from wish list.
What is the point of this app if I can't check real-time stock or in-app shopping? You’ve got to be kidding me!
it's been out of stock for weeks
Sentiment summary
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Positive (4-5★)
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Neutral (3★)
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Negative (1-2★)