Review Insights · Google Play
ALDI UK
ALDI International Services SE & Co. oHG · 19,260 ratings · ★ 4.0
4.0
★★★★★
19,260 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"working"
5 negative reviews mention this · 19% of all complaints
★★★★★ "app isn't working right, click on an item to review and won't display thr picture or information" - Karen Morton
2
"aldi"
5 negative reviews mention this · 19% of all complaints
★★★★★ "To call this an app for Aldi is a tough sell. It is basically an app styled wrapper for the Aldi website. You can't order things, you can only browse several bits Aldi is selling at the time." - Brianna Cutting (Mindabreeya)
3
"order"
4 negative reviews mention this · 15% of all complaints
★★★★★ "To call this an app for Aldi is a tough sell. It is basically an app styled wrapper for the Aldi website. You can't order things, you can only browse several bits Aldi is selling at the time." - Brianna Cutting (Mindabreeya)
4
"useless"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Bit rubbish really....worked okay for a while and then, after updates (????) it just stopped working...searching in the app became impossible...just hangs....then stops...so bad now that I have had to uninstall it.... totally useless." - John Morgan
5
"click"
3 negative reviews mention this · 12% of all complaints
★★★★★ "app isn't working right, click on an item to review and won't display thr picture or information" - Karen Morton
6
"anything"
3 negative reviews mention this · 12% of all complaints
★★★★★ "now if you click anything you get the forever search icon absolutely rubbish" - Laurence Dagley
7
"search"
3 negative reviews mention this · 12% of all complaints
★★★★★ "now if you click anything you get the forever search icon absolutely rubbish" - Laurence Dagley
8
"absolutely"
3 negative reviews mention this · 12% of all complaints
★★★★★ "now if you click anything you get the forever search icon absolutely rubbish" - Laurence Dagley
9
"items"
3 negative reviews mention this · 12% of all complaints
★★★★★ "not working properly, won't open when you click on items.... just shows a forever search logo" - Lyssa M
10
"shop"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Updated app. Still not working! Doesn't show normal stock items. Useless for planning your shop." - Mark Hyder-Smith
11
"store"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Great when it works but constantly getting error messages and when I type in my postcode or share my location it's giving me stores that are nowhere near me!" - Yazmine Choudry
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
app isn't working right, click on an item to review and won't display thr picture or information
Please activate the zoom function to explore your leaflets. Dee Lidl app for reference. Thanks in advance.
To call this an app for Aldi is a tough sell. It is basically an app styled wrapper for the Aldi website. You can't order things, you can only browse several bits Aldi is selling at the time.
weeks and special buys still broken
now if you click anything you get the forever search icon absolutely rubbish
Bit rubbish really....worked okay for a while and then, after updates (????) it just stopped working...searching in the app became impossible...just hangs....then stops...so bad now that I have had to uninstall it.... totally useless.
not working properly, won't open when you click on items.... just shows a forever search logo
app just hangs when searching unfortunately
Has stopped working on my android tablet 😕
Useless these days! Just constantly shows errors loading anything
Updated app. Still not working! Doesn't show normal stock items. Useless for planning your shop.
won't open
your app is crashing big!!
how do you order, had to go to asda instead 🤔
Out of all the retailers apps I have this is the most boring and uninspiring. The positive is the app tells you all about upcoming offers, pretty much a digital version of the paper leaflet. The downside is there are no app offers, vouchers, coupons, challenges or anything like that which will actually make me drive my car and walk into a shop and spend my money. Look at the Lidl app or Nectar or Morrisons, loads of app offers which actually make me want to go in and spend my money. Uninstalling
crashes
Sorry, I find Aldi to be a great shop and very competitive with prices. I had my shopping done in store at least twice in the last month or so and definitely happy with the quality and price. The app seems to run smoothly, but I can't figure out how to check out, place the order or register an account, and unless these aren't available options which would just make the app completely pointless, then it's absolutely not easy to navigate and to figure it out at all...
2025 and you can't afford to manage a online shopping app... absolutely troglodytes!!!
useless app, products clearly never updated and search criteria not kept up to date. searched harry potter and greeted by baking items. Aldi SUD clearly abandoned their app strategy
awful app. On our way to an Aldi store so I thought I'd download the app for offers etc. Followed the marketing link to sign up for offers and then....???? cant find where to put my e-mail address. I hit the feedback tab on the edge of screen and nowhere to add a comment and its all in German ! I hope the store is better.
Complained by email but since Aldi no longer accepts emails here's my rating
will not open.?
No longer giving product nutrition details. Even this page showing the app is incorrect for the above reason!!!
5 known trackers in this app. so it's another spyware app. why aren't we told this?
Great when it works but constantly getting error messages and when I type in my postcode or share my location it's giving me stores that are nowhere near me!
wish u could order online to collevt in store
Sentiment summary
75%
Positive (4-5★)
1%
Neutral (3★)
24%
Negative (1-2★)