Review Insights · Google Play
Alison: Online Learning App
Alison eLearning · 150,799 ratings · ★ 4.7
4.7
★★★★★
150,799 ratings
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Top complaints - extracted from 9 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"course"
4 negative reviews mention this · 44% of all complaints
★★★★★ "not good experience at all... I was expecting certificate after completion of my course but they are asking fees for that which I can't afford.so it's not good at all. if you don't want to provide certificate then mention it. it's useless w…" - rt Patel
2
"certificate"
3 negative reviews mention this · 33% of all complaints
★★★★★ "not good experience at all... I was expecting certificate after completion of my course but they are asking fees for that which I can't afford.so it's not good at all. if you don't want to provide certificate then mention it. it's useless w…" - rt Patel
3
"every"
3 negative reviews mention this · 33% of all complaints
★★★★★ "how this app has so good rating? ads takes all the screen and are at every move. some courses wont even start and stay stuck in loading mode..." - Yo Diac
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not good experience at all... I was expecting certificate after completion of my course but they are asking fees for that which I can't afford.so it's not good at all. if you don't want to provide certificate then mention it. it's useless without certificate. I have done 2 course and see what I am without any certificates. Plz don't fool people like this
how this app has so good rating? ads takes all the screen and are at every move. some courses wont even start and stay stuck in loading mode...
Why don't you guys give an option to remove an already completed course from the dashboard? I learned an unwanted course due to being clickbaited by the title, and I want it removed because it looks bad on my profile.
the app keeps closing mid assessments, which makes it impossible to finish, its frustrating to keep starting from the beginning and not where it closed off
I am struggling to login. it keeps showing error. this has been going on for weeks now. please help. I have tried reinstalling. it didn't help
Total waste of time and buggy as hell I’ve had a terrible experience with Alison. The platform is extremely glitchy and kept kicking me out in the middle of my lessons. To make it worse, they messed up my name on my certificate by joining my first and middle names together and there is no easy way to fix their mistake. It feels unprofessional and cheap. Don’t waste your energy here and your data in downloading this app.
is total time waste without money you can't claim certificate,if you give free or watch video then claim certificate it's really good but it if money pay then certificate ,please don't do course on Alison,then best option coursera,😎because coursera certificate powerful, recognizes almost every countries,but Alison not powerful recognize,😣but I completed my course and wanted certificate without paying😫but not possible,if solve this issue then I love it yes I see your answer but want free claim
This App sucks full of ads and when you want to continue learning it just shows a blank screen
everything was well. after 2 weeks whenever I open a course (mobile app), it kicks me out every 2mins. what's happening with this app
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)