Review Insights · Google Play
All in Hole: Black Hole Games
Homa · 176,797 ratings · ★ 4.8
4.8
★★★★★
176,797 ratings
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Top complaints - extracted from 32 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
18 negative reviews mention this · 56% of all complaints
★★★★★ "It was so so much fun a year ago when I first started playing but not any more. It was fun and addicting. They changed the game play.l (feels like they used AI to rig it). Players are complaining to the customer support but they do nothing.…" - Zaakiya
2
"level"
9 negative reviews mention this · 28% of all complaints
★★★★★ "no regular update on level same level gets repeated will uninstall it soon ..." - sanket gun
3
"play"
7 negative reviews mention this · 22% of all complaints
★★★★★ "It was so so much fun a year ago when I first started playing but not any more. It was fun and addicting. They changed the game play.l (feels like they used AI to rig it). Players are complaining to the customer support but they do nothing.…" - Zaakiya
4
"money"
6 negative reviews mention this · 19% of all complaints
★★★★★ "game purposely puts obstacles bombs on must have objects. money grab. have also had bomb explode in whole use coins for another random bomb to explode immediately. pay to play" - Dennis James
5
"hard"
6 negative reviews mention this · 19% of all complaints
★★★★★ "This used to be one of my favorite games. Do the creators even play their own boards before releasing? I'm level 12759, noted as a "hard level", which consist of collecting 64 scissors, 53 "squeeze" like water bottles, 10 forks, and 26 "pla…" - Melissa Adkins
6
"impossible"
6 negative reviews mention this · 19% of all complaints
★★★★★ "This used to be one of my favorite games. Do the creators even play their own boards before releasing? I'm level 12759, noted as a "hard level", which consist of collecting 64 scissors, 53 "squeeze" like water bottles, 10 forks, and 26 "pla…" - Melissa Adkins
7
"levels"
6 negative reviews mention this · 19% of all complaints
★★★★★ "Updated: deleted @ level in the two thousands. I refuse to continue spending real $ on impossible to pass levels. The higher you go, the harder it is to pass w/o spending $. There are so many bomb balls & short time that it's impossible to …" - Jay Walker
8
"playing"
5 negative reviews mention this · 16% of all complaints
★★★★★ "It was so so much fun a year ago when I first started playing but not any more. It was fun and addicting. They changed the game play.l (feels like they used AI to rig it). Players are complaining to the customer support but they do nothing.…" - Zaakiya
9
"without"
5 negative reviews mention this · 16% of all complaints
★★★★★ "I will not join a team or a club and uninstalled because I could not continue play without joining. And once I say no, I don't want to be asked again every single time the playing field changes." - Randy Fisher
10
"hole"
4 negative reviews mention this · 13% of all complaints
★★★★★ "almost my fav hole game. let down when I get killed and the only way to save the life is with points, which don't come along easy on this game, so I end up losing all my power ups and bonuses and have to start from scratch again. this is th…" - floyd atwork
11
"start"
4 negative reviews mention this · 13% of all complaints
★★★★★ "It was so so much fun a year ago when I first started playing but not any more. It was fun and addicting. They changed the game play.l (feels like they used AI to rig it). Players are complaining to the customer support but they do nothing.…" - Zaakiya
12
"games"
4 negative reviews mention this · 13% of all complaints
★★★★★ "almost my fav hole game. let down when I get killed and the only way to save the life is with points, which don't come along easy on this game, so I end up losing all my power ups and bonuses and have to start from scratch again. this is th…" - floyd atwork
📋 All 32 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
It was so so much fun a year ago when I first started playing but not any more. It was fun and addicting. They changed the game play.l (feels like they used AI to rig it). Players are complaining to the customer support but they do nothing. I only play out of addiction now and obligation to my teammates but don't get extreme enjoyment like I used to.
I will not join a team or a club and uninstalled because I could not continue play without joining. And once I say no, I don't want to be asked again every single time the playing field changes.
no regular update on level same level gets repeated will uninstall it soon ...
almost my fav hole game. let down when I get killed and the only way to save the life is with points, which don't come along easy on this game, so I end up losing all my power ups and bonuses and have to start from scratch again. this is the time we need those pesky adverts as an option to help save a life. let me know when you've improved the game and I'll reinstall it. congratulations, you have proven to me that games can go from bad to worse.
i made paws of comfort! i have backup proving it. give it back to me PLEASE
This used to be one of my favorite games. Do the creators even play their own boards before releasing? I'm level 12759, noted as a "hard level", which consist of collecting 64 scissors, 53 "squeeze" like water bottles, 10 forks, and 26 "playdough" like cans, in 1m 40s. Absolutely ridiculous! It's impossible to beat this board without boosters or coins & due to them changing the game into a "pay to play", Ive completely depleted both! I'm done playing until they fix this.
Updated: deleted @ level in the two thousands. I refuse to continue spending real $ on impossible to pass levels. The higher you go, the harder it is to pass w/o spending $. There are so many bomb balls & short time that it's impossible to pass w/o buying $ for more time or power ups. There should also be some sort of power up that can freeze them for a while or something. Just another money hungry app. This used to be my favorite game but the developers ruin it w/ their greed.
Stop Cheating!!!!!!!
very hard level is not good I waste my time, last 2 days pls improve the very hard lavel give me extra time.
false advertising. not a relaxing solo game. there are timers and bombs. constant group challenges and team challenges.
They slowed the hole and decreased the time, making the game impossible unless you spend money.
Game gives you levels that are impossible to beat without power ups. Gacha game. Pass.
Money hungry, after a while no matter how much you put in the game you will not be able to proceed through the game.
my 2 purchase missing never trust for pay on this game
I don't like it!
It's a fun game but good god the tech support takes such a long time to respond to any concerns and whatnots. It's a little frustrating but oh well.
disappointed that the game is not working due to an update that wont load. have tried everything and still not loading.
very fun im top of the weekly leader board everytime but on level 186 if you don't have a upgrade to start out you literally cannot progress its impossible
Terrible, don't waste your time unless you just like spending money to keep playing. There are plenty of free games like this that don't require you to spend money if you want to advance.
This game was so much fun to the point of being addictive up until I got around level 700. Then it slowed way down. Levels became un-winnable without boosters. Not enough time, too many objectives, bombs everywhere, including right on top of the things you need. It stopped being fun and just became frustrating and stressful.
It's ok, but I wouldn't recommend it to anyone. The first few levels were good, but then they start spamming you with annoying pop ups when you're trying to play. Like mandatory ads between some levels - which I wouldn't mind as much of I didn't constantly get harassed with other pop ups. Today I counted, there were SIX pop ups I had to dismiss before I could get to the actual game. And one of them was a predatory "pay to remove ads" pop up ad with a purchase button you can accidentally click.
No ads promised and there are ads. also no real challenge or mind stimulation
Over 700 pieces to collect, the square dino ones that are already hard to put in the hole... I had full perks, the super size booster, extra time and large size to start and failed. It only gives 1 minute and 30 seconds without any perks. I'm uninstalling now at level 15,407. Very sick of impossible levels. I tried to give it time for the app to fix the issue, as so many people have brought it up, but nothing has changed and I doubt it will until everyone abandons ship. So I'm out.
I don't like how just to beat a game level you have to make constant in app purchases just to beat a level it's ridiculous and I'm done with this game. One of the time I did not receive the pack I bought. Shameful. Save your energy and time. Go elsewhere.
4415 is ridiculously hard. It's just too much. I've been playing this dang levell for the last week. Y'all do this to get money.
NO help or support. I was trying to transfer my account and it's not letting me. the chatbot don't know what to do, no way to get to support. since y'all don't want to actually reply, would you like to refund the, at least , $2500.00 I've spent on this game????????????
Edited: I really enjoyed this game, but they've now made it so hard with recent updates, it is straight up pay to play.
game purposely puts obstacles bombs on must have objects. money grab. have also had bomb explode in whole use coins for another random bomb to explode immediately. pay to play
stop stealing my coins! you've done it twice now. I'm showing over 1700 and I want to just 900 and it tells me I don't have any. you did it to me before. I had over 2000 wanted use 900 and all of sudden I had less than 500. that steals my progress and every time it's on a super hard level.
it takes TOO long for the stuff to go into the hole & EVERYTHING gets jammed. i play MANY of this genres games & i've NEVER had this much trouble getting stuff to go down the hole! it's NOT because the size, it's because once it's in the hole it REFUSES to go down. call the plumber we have a clog. 🫤🤨
why is it timed? I just want to clear the board, not get specific items right away.
Great game. only thing wrong is they make the higher levels where you either have to wait on them to give timers on your daily gifts or you have to buy them. they only give you a short time to get the whole board done. it makes you wait or makes you pay. been stuck on same 1:30 board for days.
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)