Review Insights · Google Play
Amazon Seller
Amazon Mobile LLC · 194,967 ratings · ★ 3.9
3.9
★★★★★
194,967 ratings
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Top complaints - extracted from 42 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"seller"
10 negative reviews mention this · 24% of all complaints
★★★★★ "they hold our account with the reason semiler account found, this type stupid reason we have deleted all seller and buyer app of Amazon with prime video we don't need any relation with Amazon they are cheating with seller now a days though …" - Amit Tiwari
2
"amazon"
7 negative reviews mention this · 17% of all complaints
★★★★★ "they hold our account with the reason semiler account found, this type stupid reason we have deleted all seller and buyer app of Amazon with prime video we don't need any relation with Amazon they are cheating with seller now a days though …" - Amit Tiwari
3
"work"
6 negative reviews mention this · 14% of all complaints
★★★★★ "too difficult to use. doesn't work right" - Rob Lowry
4
"account"
5 negative reviews mention this · 12% of all complaints
★★★★★ "they hold our account with the reason semiler account found, this type stupid reason we have deleted all seller and buyer app of Amazon with prime video we don't need any relation with Amazon they are cheating with seller now a days though …" - Amit Tiwari
5
"doesn"
5 negative reviews mention this · 12% of all complaints
★★★★★ "too difficult to use. doesn't work right" - Rob Lowry
📋 All 42 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
very bad
way to complicated
the worst app ever!
they hold our account with the reason semiler account found, this type stupid reason we have deleted all seller and buyer app of Amazon with prime video we don't need any relation with Amazon they are cheating with seller now a days though fake policy
I have been an Amazon seller since 2017 selling makeup products. Recently 1 of my non-branded (generic) products which had a 4.3 rating, received a comment claiming it was fake. Based on this, Amazon deactivated my seller account, shutting down my business overnight. I fully cooperated by deleting the listing and all its variants and also submitted purchase invoices. Despite this, Amazon is now asking for a brand authorization letter for a generic product, without clearly specifying which brand
Fix the "PAY ME" BUTTON!! Makes you login even though already logged in, then loads endlessly until closing out of the app and coming back to hit it again with ease that time. Having to do this every single night is driving me mad! Please put it back to the one click "pay me."
It seems it is taking too long for your determination to process my request
we have deleted all seller and buyer accounts with prime membership no relationship required this site blocked our seller account with reason to match with other account
too difficult to use. doesn't work right
Very worse.. Couldn't register.
Very horrible, it needs improvement
Bad for Nigerians if you are a Nigerian don't download because Nigeria is not part of the trade option and even if you skip that you will later face it when they send your code because you won't be able to check it because Nigeria is not part of their option. Amazon leader thanks for wasting my data .sorry if this hurt but I am seriously disappointed
we need a class action lawsuit please . you claim to let us pay the fees per diem ( item) but actually it's charged monthly even for small businesses. it's impossible and inaccessible for anybody in the USA. I wonder how much I've been charged for not even being a seller ? If you're in China this app may be for you .
Worst Service Experience in last 8 years: Amazon does not pick up orders frequently under Easy Ship & charges cancellation fees, and also they aren't returning removal units to the seller after switching to FBA. They disposed of my units after raising multiple complaints
can't even sign up.
gross and bad
refund fees bahut jyada he
definitely not intuitive, wastes a huge amount of time
the most horrible selling platform. selling on Amazon in Egypt is extremely bad. zero customer service, you don't receive your returns back, you get charged even when you didn't receive your items, delivery pick up guys never come. customer service doesn't do anything about anything
Very bad seller support Unempathetic people sit in seller support, wasting time.
most complicated app.... The things which are needed , not there.... flipkart seller app is very convenient.
The app is so complicated and most of the things just dont load up right on the app. No matter how many time i try to use the app i justend up giving it up
My experience with Amazon Seller Central has been extremely frustrating and disappointing. Despite putting in consistent effort to list and optimize my products according to their guidelines, there has been little to no visibility or sales. The platform gives the impression of opportunity, but in reality, it feels like small or new sellers are completely ignored. What makes the situation worse is the lack of effective customer support. Reaching out for help is practically useless
app doesn't work at all . even seller account in website doesn't work
pickup partner not coming to pickup location
Terrible. Overly complicated
0 order nd..ek order aya tha last month return huva kha pe pta hi nhi
not trusted and cheaters
not supporting
I’m facing serious issues with the Amazon Seller app. The app is very slow and laggy. I tried for almost 2 hours to create a listing, but I still could not complete it because the app keeps freezing/loading slowly.
Pay me button does not work. Difficult to navigate, i prefer the website.
worst inter face
very bad!!!
😡😡
I use to sell 50+ items a month on Scamazon for over 15 years. Since I refuse to pay for additional overpriced ad services, my listing were hidden, resulting in fewer sales. Due to slow sales, Scamazon deactivated my account. Their reactivation process doesn't work, & you can't contact them, you just get canned responses. No big deal, I do just fine selling on Ebay, Walmart & my website, so it's their loss & they can keep their site, but I'm done buying their cheap chinese knockoff garbage also.
most of the time main features like dispatch, buy/print order label not working. Now from 1 month almost only few features working you can't even send a message tu customer.
You have no chance competing against china.
yesterday I listed six items relatively the same one of them was kicked out and it needs more reviewing by your internal team for 48 hours this model differs none from anything else other than the model is a different type of penguin no other information is required no one can reply to my questions here on help the support team's not getting back to me with any information after what's wrong yet they're going to block my item for 48 hours or longer I'm entitled to an answer yet I get none
Some functions will not work with mobile, but yet you are expected to do it somehow. Like replacing Credit Card on file
i download the package slip and waiting for dilivery boy pickup but barcode is not scan why ! download repeat the package slip again and download different barcode slip and dilivery boy denied pick up my parcel. for two days . way same product printing different two barcode? it's unnecessary
Doesn't work as well as it used to. confusing work paths.
hangs a lot
Sentiment summary
71%
Positive (4-5★)
5%
Neutral (3★)
24%
Negative (1-2★)