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Review Insights · Google Play

AnyDesk Remote Desktop

AnyDesk Software GmbH · 132,236 ratings · ★ 2.8

2.8
★★★★★
132,236 ratings
5 ★
45,630 (35%)
4 ★
9,350 (7%)
3 ★
7,106 (5%)
2 ★
7,480 (6%)
1 ★
62,648 (47%)
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Top complaints - extracted from 56 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"money"
9 negative reviews mention this · 16% of all complaints
★★★★ "I was trying to put Prime video on my TV when I pop up said for me to call a number. Called number for assistance and spoke with a young lady she told me to download this app and not thinking I did. She stole money out of my bank account pl…" - Treasy Young-Hunterl
2
"download"
7 negative reviews mention this · 13% of all complaints
★★★★ "DO NOT DOWNLOAD THIS APP, ITS USED BY SCAMMERS." - Yassa
3
"scammers"
7 negative reviews mention this · 13% of all complaints
★★★★ "DO NOT DOWNLOAD THIS APP, ITS USED BY SCAMMERS." - Yassa
4
"account"
7 negative reviews mention this · 13% of all complaints
★★★★ "I think scammers just stole my personal information posing as someone from social security office stating someone was trying to access my social security account. they had all my social security information. I didn't provide the information…" - Clara Harper
5
"access"
6 negative reviews mention this · 11% of all complaints
★★★★ "unreliable. You drop the connection, and then ask me to re accept the connection when I no longer have access to the PC." - Kat
6
"steal"
6 negative reviews mention this · 11% of all complaints
★★★★ "Someone rang me up that my Amazon account was hacked. They told to download Anydesk by Amazon, it's a scam because it's not genuine. Amazon will never do this and they do not ask you to download any apps. Anydesk steals all your information…" - Jacqui Baxendale
7
"phone"
6 negative reviews mention this · 11% of all complaints
★★★★ "cannot connect to Ubuntu 26.04 remotely from phone" - Serali Totay

📋 All 56 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Yassa 6/27/2026
DO NOT DOWNLOAD THIS APP, ITS USED BY SCAMMERS.
★★★★ Arindam Saha 6/27/2026
Frod chitting app very very bad😈😈😈😈👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿👿 Fake application. chatting baj
★★★★ Venket 6/25/2026 v8.3.4
rx, 83- namaste z25h was. b b
★★★★ Kat 6/25/2026 v8.3.4
unreliable. You drop the connection, and then ask me to re accept the connection when I no longer have access to the PC.
★★★★ Clara Harper 6/24/2026
I think scammers just stole my personal information posing as someone from social security office stating someone was trying to access my social security account. they had all my social security information. I didn't provide the information, they already had it. I'm very suspicious and I called social security.
★★★★ Abhishek 6/24/2026 v8.3.4
worst app
★★★★ Lokesh Rock 6/24/2026 v8.3.4
its not good
★★★★ Thora Thora 6/23/2026 v8.3.4
Remote control stopped working after recent update despite being enabled. It worked few days ago.
★★★★ Gurmeet 6/23/2026 v8.3.4
not free even for personal use. disconnect automatically within 3 mins. Its annoying. forcing to purchase license.
★★★★ Henry Wittner 6/21/2026 v8.3.4
I got disconnected from the client for no reason please fix this
★★★★ Mehmet Yusein 6/21/2026 v8.3.4
Want to help my mother when she accidentally push something wrong. Very difficult settings. Can not capture touchpad everytime. The client have to activate a plugin with tons of settings.
★★★★ Om Landge 6/20/2026 v8.3.4
ok
★★★★ oldbutspry 6/19/2026 v8.3.4
It's supposed to be free for private use. But it locks you out every 3 minutes while a 15 minute timer counts down. Don't bother downloading because it isn't usable. Saying it is free without mentioning the ridiculous time limit is dishonest.
★★★★ Wonder (Nazrin) 6/19/2026 v8.3.4
hardly functional if you want to to anything other that view your desktop. use chrome remote desktop if thats an option for you
★★★★ Daniel Monti 6/18/2026 v8.3.4
free license for private use is not working properly
★★★★ Treasy Young-Hunterl 6/18/2026
I was trying to put Prime video on my TV when I pop up said for me to call a number. Called number for assistance and spoke with a young lady she told me to download this app and not thinking I did. She stole money out of my bank account plus order $275 from a company name On Inc. I wouldn't recommend this app to anyone and it should be removed. But the person that scammed me...I'm right behind you. You stole from the wrong person and I will NOT rest till I see you in handcuffs....
★★★★ Jacqui Baxendale 6/18/2026
Someone rang me up that my Amazon account was hacked. They told to download Anydesk by Amazon, it's a scam because it's not genuine. Amazon will never do this and they do not ask you to download any apps. Anydesk steals all your information and people from all over the world trying to access your account and trying to steal money from your bank so i deleted it. Do not download this app, and be careful it's a scam. 😡😡😡
★★★★ Myra Eduardo 6/17/2026
be careful this is a scamming
★★★★ LORETTA JANE WHITE 6/15/2026
gives people unlimited access to all your accounts and data DO NOT USE
★★★★ Abjar Al Abjar 6/11/2026
Used to scam
★★★★ GGWP Niel 6/11/2026
thrash remote desktop
★★★★ Nhat Nguyen 6/10/2026
trash app
★★★★ Serali Totay 6/5/2026 v8.3.4
cannot connect to Ubuntu 26.04 remotely from phone
★★★★ Hussam Garelnabi 6/2/2026 v8.3.4
BEWARE!!!! UAE scammers will call as "حمايه المستهلك" and use this App to steal your money
★★★★ Taco Fortgens 5/29/2026 v8.3.4
Warming, Beware, these remote software is facilitating scammers to steal your money, these companies dont care but their bottom line. they probably get kickbacks as well
★★★★ Moyra Parr 5/28/2026 v7.0.0
it's a scam
★★★★ Krista Mroz 5/27/2026
careful with the app idk if this app has anything to with what I am dealing with but people who claim to be from cash app send you a txt to ur phone claiming that a u owe a certain amount of money and it will debted to ur cash app account they have a 1-888 number to call if you have queston about the charges call # that is when ur told you have to download this app for security reasons but 5-26-2026. are you kidding I posted the review in Dec ur response was as useless as it gets.
★★★★ Rick Sharpe 5/27/2026
Scammers are using this app. BEWARE !!
★★★★ Rose s 5/26/2026 v8.3.4
not working...
★★★★ Tariq Nabi 5/25/2026
Fraud app don't install it
★★★★ UsaMizu Nyan 5/24/2026 v8.3.4
newest version is garbage, cannot open it
★★★★ richard 5/21/2026
suspected fraud
★★★★ Oliver Christian 5/20/2026
possible scamming
★★★★ Aarya Bachhav 5/19/2026 v8.3.4
zhtu app very disappointed
★★★★ Navi Lupa 5/19/2026 v7.1.8
too difficult to use, its impossible for old people to setup.
★★★★ Omar Ali 5/18/2026 v7.0.0
free version is useless
★★★★ Marlyn Corpuz 5/15/2026
scammers,hackers
★★★★ Genia Meyer 5/14/2026 v8.3.4
I got hacked by the guy I was taking to and want my money back
★★★★ Hash Y 5/14/2026
Horrible experience !
★★★★ John Orfanidis 5/12/2026 v7.3.0
worst account department ever. the 1st year they offer it for 100 euro, the second 150 euro and the third 250 euro. sorry what do you sell, ERP?
★★★★ Ellen 5/12/2026
scam. she tried to get me to download app said she was from amazon and my account was compromised the scammer can use ur device exactly how u use it, read emails,messages and send money. After a long phone call i told her I'll ring amazon myself as she could be anyone,she put phone down on me, i tried ringing the number back and it said number wasn't valid. scam scam scam.
★★★★ Trev Evns 5/10/2026
do not install main tool hackers use
★★★★ Billy Andrew 5/10/2026
Not interested.
★★★★ Varsha Paliwal 5/9/2026
Never download this app this is a fraud app please check videos of this app on YouTube search like anydesk app fraud hai kya
★★★★ Donna Brandt 5/5/2026 v8.3.4
fraudulent activity from PayPal accessed,my imformation,and they tricked me to give permissions,in this app. how do I report yhis to fraud/spam/ identity theft and deny them access,and insure my personal information is safe!!???
★★★★ shubh pawar 5/5/2026
no remote access 3rd class app
★★★★ evil ruffbuff 5/2/2026
scam alert, should not be on the playstore, just as much as bitcoin machines should not be at gas stations
★★★★ Ganesh Adimalupu 5/2/2026
don't use this app. I have installed this app on my 2 devices. one device automatically factory resets and another changed my phone password. Be careful.
★★★★ Amanda Smith 4/30/2026
Do not download this app!! this app allows the person on the ther end of the phone see what you are doing(typing in your banking info , pin) and they can wipe your account, (steal your money)
★★★★ JOE B 4/30/2026
Scammers favourite program to get control of your phone and steal ur information & bank details. I recommend this to be taken down. Seriously potential threat to all phone & computer users

+ 6 more in the clipboard copy

Sentiment summary

42%
Positive (4-5★)
5%
Neutral (3★)
53%
Negative (1-2★)

🎯 Significant negative sentiment - strong clone-and-improve target. Read the complaints above.