Review Insights · Google Play
AnyDesk Remote Desktop
AnyDesk Software GmbH · 131,608 ratings · ★ 2.7
2.7
★★★★★
131,608 ratings
🎯 Build a better version
Top complaints - extracted from 42 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"information"
6 negative reviews mention this · 14% of all complaints
★★★★★ "fraudulent activity from PayPal accessed,my imformation,and they tricked me to give permissions,in this app. how do I report yhis to fraud/spam/ identity theft and deny them access,and insure my personal information is safe!!???" - Donna Brandt
2
"phone"
6 negative reviews mention this · 14% of all complaints
★★★★★ "don't use this app. I have installed this app on my 2 devices. one device automatically factory resets and another changed my phone password. Be careful." - Ganesh Adimalupu
3
"download"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Do not download this app!! this app allows the person on the ther end of the phone see what you are doing(typing in your banking info , pin) and they can wipe your account, (steal your money)" - Amanda Smith
4
"people"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Anydesk is very expensive. Use Zoho Assist software. It will cost you 1/3 the price & even better quality. I will never use thier product again. I use anydesk for 1 year and 2nd year they renewed automatically & my card was change & payment…" - Guru Fix
5
"access"
5 negative reviews mention this · 12% of all complaints
★★★★★ "fraudulent activity from PayPal accessed,my imformation,and they tricked me to give permissions,in this app. how do I report yhis to fraud/spam/ identity theft and deny them access,and insure my personal information is safe!!???" - Donna Brandt
6
"scam"
5 negative reviews mention this · 12% of all complaints
★★★★★ "scam alert, should not be on the playstore, just as much as bitcoin machines should not be at gas stations" - evil ruffbuff
7
"account"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Do not download this app!! this app allows the person on the ther end of the phone see what you are doing(typing in your banking info , pin) and they can wipe your account, (steal your money)" - Amanda Smith
8
"steal"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Do not download this app!! this app allows the person on the ther end of the phone see what you are doing(typing in your banking info , pin) and they can wipe your account, (steal your money)" - Amanda Smith
9
"bank"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Do not download this app!! this app allows the person on the ther end of the phone see what you are doing(typing in your banking info , pin) and they can wipe your account, (steal your money)" - Amanda Smith
10
"install"
5 negative reviews mention this · 12% of all complaints
★★★★★ "don't use this app. I have installed this app on my 2 devices. one device automatically factory resets and another changed my phone password. Be careful." - Ganesh Adimalupu
📋 All 42 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
fraudulent activity from PayPal accessed,my imformation,and they tricked me to give permissions,in this app. how do I report yhis to fraud/spam/ identity theft and deny them access,and insure my personal information is safe!!???
no remote access 3rd class app
scam alert, should not be on the playstore, just as much as bitcoin machines should not be at gas stations
don't use this app. I have installed this app on my 2 devices. one device automatically factory resets and another changed my phone password. Be careful.
Do not download this app!! this app allows the person on the ther end of the phone see what you are doing(typing in your banking info , pin) and they can wipe your account, (steal your money)
Scammers favourite program to get control of your phone and steal ur information & bank details. I recommend this to be taken down. Seriously potential threat to all phone & computer users
never works when it needs to
Anydesk is very expensive. Use Zoho Assist software. It will cost you 1/3 the price & even better quality. I will never use thier product again. I use anydesk for 1 year and 2nd year they renewed automatically & my card was change & payment didn't go through & they sent outstanding for Collection & ruin my company credit score. They never call me, never sent me any email, no communication whatsoever for pending payment. they directly send it to collection. Very unprofessional and greedy people.
fruad app this is dont use it.after install and usinh this app i got a otps feom bank.these app is tying to steal ur money.
fraudulent for sure
SCAM!!! I got an email stating I purchased a gun on my new email through paypal and I don't even have a paypal account with that email! DO NOT FALL FOR IT!! DO NOT INSTALL THIS APP NO MATTER WHAT!!
scammers delight, beware of installing this app as scammers love it
not good 😊
Banks Apps nahi khul rahe, pehle isko install kkarna padega fir banki8and bhim upi app khulaga. ye kya jharmela banaa diya hai.
There was people asking me to download this app for fraudulent activities. Becareful I checked and it was definitely fraudulent. They sent me a email first and then asked for information. Be extremely careful
hacker and scammer
Why cant I install the free app on my laptop
horrible! I☆-I was asked if I need my money and to get this spp then he tells me I need to download any desk. then he says he has to go right now and will be back to talk to me and would draw my money in an hour and a half. I immediately uninstall the app
trash!
I was exhausted from work and saw an email with a large charge from PayPal. I woke up when they told me exactly what password to put in for the account. its a indeed a scam app
I feel like these people need to put in safety protocols for scams this is ridiculous!!!
Got scammed last year by someone posing as network security. They don't vet everyone using their app.
very slow i cant open it without waiting at least 15 min and when opened its also slow to take comandts
used by scammers
does not work at all
One unimpressive app.Sorry some what disappointed.Fake calls and people.
trash, triggering advanced knox on Samsung
free license (non professional use). hey developers I almost missed this banner in the entire app. I ask you to make it even bigger so I can read it and understand it. oh wait I have another idea, remove the logo and the loading screen to free license non professional user. you can't help yourself can you?..
Won't connect to anything, won't see anything to connect to, followed tutorial, gave away personal information. Super Complicated Do Nothing App.
Can connect but no control of other's screen, even with full permissions.
start nahi ho rahahai
Awful
Someone rang me up that my Amazon account was hacked. They told to download Anydesk by Amazon, it's a scam because it's not genuine. Amazon will never do this and they do not ask you to download any apps. Anydesk steals all your information and people from all over the world trying to access your account and trying to steal money from your bank so i deleted it. Do not download this app, and be careful it's a scam. 👍🏾
I need it to control an Android TV box without a monitor from my computer. BUT you have to accept the connection on Android to start remote connection - catch 22 (unattended is greyed out). If I do manually OK connection, you can't minimise Anydesk on Android Box. You have to close it to access any other app. So Anydesk stops, you loose connection, so can't start or control other Apps. Totally Useless. Need Anydesk to run in background when Android TV Box starts and auto accept connections.
Bly weg die scamers gebruik die om in jou bank en laptop rond te krap
no stable working windows. And you are 💩💩💩💩💩💩💩💩💩💩💩💩😤💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 Buy every month 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
So nice experience on PC, but phone app is trash, no thabk you.
Caution DO NOT get scamed, Had a scam caller wanting me to download this app, so they can access my phone
they use this device to fraud me
Didn't know nothing about it. Let's other people in all your personal information!! Specially when they steal from you.
DO NOT DOWNLOAD THIS SOFTWARE ! This is currently being used by Phishing Scammers who try to get you to install it so they can take over your phone - and bank account etc etc.
They said it'll work but it didn't at least to me 😭😂
Sentiment summary
41%
Positive (4-5★)
6%
Neutral (3★)
54%
Negative (1-2★)