Review Insights · Google Play
Ask Me Anything - AI Chatbot
EVOLLY HK · 21,361 ratings · ★ 4.0
4.0
★★★★★
21,361 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
9 negative reviews mention this · 20% of all complaints
★★★★★ "False Advertising. Made fantastical claims on product performances. I would not have wasted my time and money if I knew the reality of your products limitations. This is not market read yet! Where is your integrity!" - Ryan Wood
2
"subscription"
8 negative reviews mention this · 18% of all complaints
★★★★★ "I’m very disappointed with the Premium Y Chatbox app by Evolly HK Limited. The service feels misrepresented. It claims image creation capabilities, but in practice it cannot generate a proper photo-style image from artwork as advertised-onl…" - Jeff Konczal
3
"free"
7 negative reviews mention this · 16% of all complaints
★★★★★ "you are charging me eventhough it said 3 days free trial this is a scam" - Alice Assaf
4
"refund"
5 negative reviews mention this · 11% of all complaints
★★★★★ "I purchased by mistake so i I need a refund" - Olabode Ayomide
5
"trial"
5 negative reviews mention this · 11% of all complaints
★★★★★ "you are charging me eventhough it said 3 days free trial this is a scam" - Alice Assaf
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I’m very disappointed with the Premium Y Chatbox app by Evolly HK Limited. The service feels misrepresented. It claims image creation capabilities, but in practice it cannot generate a proper photo-style image from artwork as advertised-only limited transformations like turning photos into stylized art. The app is also confusing to use, with unclear limits and functionality. Features are not well explained, and it’s difficult to understand what you’re actually getting with the subscription.
False Advertising. Made fantastical claims on product performances. I would not have wasted my time and money if I knew the reality of your products limitations. This is not market read yet! Where is your integrity!
The app's Claude version is asking for payment from a 'Premium user'. Why will it do so, even after paying for premium?
bad
i would love to put 5 stars I'm not paying for it sorry boo 😡
can't use without entering card details lol
I purchased by mistake so i I need a refund
can't get saved info on chatgbt. I was writing a memoir
you are charging me eventhough it said 3 days free trial this is a scam
There's no point in chosing a reference image as it doesn't use it.
Voice is annoying and never shuts up....it ramble talks extensively...it doesn't gather data from web experience or have common life knowledge or experiences. came back to try this app again, my opinion hasn't changed, this app is not intelligent at all it very aggravating to try to use. dumbest AI on the web
can't unsubscribe
The app claims to offer live web search, but it does not perform real-time searches as advertised. Some models fail to respond entirely. My subscription shows as active in Google Play, yet premium features remain locked inside the app and "Restore Purchases' does not work. I contacted support at support@evolly. app on Feb 22 and have not received any response. Misleading functionality and unresolved subscription validation issues! and clearly developer is going to come up lying with excuses!
poor
Today I accidentally pressed the 3-day free trial button and it's said easy cancellation. I have not used it for free trial but I cannot find anywhere to cancel it. I didn't provide any bank account information but they retrieved it from the system without my approval. Scams ? Please help me to cancel before trial period (21/2/2026) or should I report to the police ? I have emailed your support team and waited for the cancellation. Don't say you didn't have my email address please.
I signed up for a free trial, then couldn't find anywhere to unsubscribe, which is why I gave only 1 star. I eventually found the company, Evolly?, and wrote to them, no response yet. Can anyone help please?
horrible experience, you describe your image or idea and it generates something completely different from what you ask. not sure how it can be this bad
Wow another 1 u need to pay for subscription wise for regular use before you can try it except the trial bases! Uninstalling
not helpful
I renewed my annual subscription for your AI Chatbot on 8th January, 2026. However, I have not been able to use the Doc Master to upload pdf document and ask questions, which is the primary purpose of the subscription. Besides, I sent a mail to the customer support service on 11th January, 2026 but no response has been received as at 15/01/26. This is quite unfortunate. It's like the developer of the app is only interested in collecting money from people without delivering the expected service.
no option to unsubscibe its ridiculus
broke
pay to play
😡😡😡
literally just makes random images and doesn't use the reference image at all. total rip off. I paid 4.99 to get random ai images. the prompts don't even matter the app just creates a random image
If they stop making this app expensive it would be a good thing to get your market going then gradually implement ways to get your money
it costs money
After reading the reviews it sound like that after you give up your banking info to get the free trial they take advantage of having that info and take out a full year subscription not worth it try the free AI that comes with your phone it work just has well I have had a hell of. a time getting my money back from these search engines and seems like these people will be handed a law suit if they don't stop playing with people's money
बहुत ही स्लो प्रोसेसिंग है
I will report this app for making people charged with unauthorized subscription fee just wait, your app is not that even good and you charged money to the people who downloaded it you're trying to scam us well congratulation you win but soon I will ruin this if you will not refund the money charges you stole from us.
don't waste your time with this its no help
trying for numerous times over 2 days to find out the model of this samsung galaxy phone.
plsss could you give me refund I just installed this app and it charged me ₱510 even I just installed this I Hope you fix this issues and give me efound
paid for this app but couldn't do anything, even the simplest stuff
misinterpreted uninformed need improvement
I have to pay to much I'm not that rich??.
you should pay money
free trail noting happens? app suck!
PLEASE I NEED REFUND! I got charge for 510php, I got the transactions details that I can send please refund my money,I deleted the app, and still got the subscription without any permission of mine😭🙏
slow
not free or good
i wanted to use same account in laptop as well
Good day!, I was charge for an annual subscription fee, which is 510 Php and I didn't subscribe at all nor confirm anything for this, I downloaded the app 1 week ago and I just used it once, and today I found this charged. I'm sending this message to ask for refund of my money, I am looking forward a refund as soon as possible for this mistake. Thank you!.
I'm just starting it
want easy and free
Sentiment summary
77%
Positive (4-5★)
3%
Neutral (3★)
20%
Negative (1-2★)