Review Insights · Google Play
Atlas - Rewards Credit Card
Exto Inc. · 155,919 ratings · ★ 4.6
4.6
★★★★★
155,919 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"account"
10 negative reviews mention this · 50% of all complaints
★★★★★ "don't used ts it deverts your pay from you bank account to this and canceling it takes ways too long and when I wanted to cancel and have my money in my account it said it would take 3 days" - Cameron Baylessdolan
2
"money"
6 negative reviews mention this · 30% of all complaints
★★★★★ "don't used ts it deverts your pay from you bank account to this and canceling it takes ways too long and when I wanted to cancel and have my money in my account it said it would take 3 days" - Cameron Baylessdolan
3
"card"
6 negative reviews mention this · 30% of all complaints
★★★★★ "I never received my atlas card and they want a payment. get a grip, follow up on your customers. Atlas is a joke" - Jeffrey Garner
4
"cancel"
4 negative reviews mention this · 20% of all complaints
★★★★★ "don't used ts it deverts your pay from you bank account to this and canceling it takes ways too long and when I wanted to cancel and have my money in my account it said it would take 3 days" - Cameron Baylessdolan
5
"credit"
4 negative reviews mention this · 20% of all complaints
★★★★★ "THIS IS NOT A CREDIT CARD THEY MARKETED AS A CREDIT CARD IT'S JUST A DEBIT CAR this is so ridiculous I didn't even want the $89 annual membership I was just clicking on the button to see what it entailed and all of a sudden it's signed me u…" - Dixon
6
"give"
4 negative reviews mention this · 20% of all complaints
★★★★★ "It Is A Trap. They have no option to deactivate the account and keep charging me and no one answers their customer service. There is no actual purpose to this app either. If you want a service like this one but a real one, message me ill gi…" - slava alfimtsov
7
"atlas"
3 negative reviews mention this · 15% of all complaints
★★★★★ "I never received my atlas card and they want a payment. get a grip, follow up on your customers. Atlas is a joke" - Jeffrey Garner
8
"joke"
3 negative reviews mention this · 15% of all complaints
★★★★★ "I never received my atlas card and they want a payment. get a grip, follow up on your customers. Atlas is a joke" - Jeffrey Garner
9
"membership"
3 negative reviews mention this · 15% of all complaints
★★★★★ "THIS IS NOT A CREDIT CARD THEY MARKETED AS A CREDIT CARD IT'S JUST A DEBIT CAR this is so ridiculous I didn't even want the $89 annual membership I was just clicking on the button to see what it entailed and all of a sudden it's signed me u…" - Dixon
10
"service"
3 negative reviews mention this · 15% of all complaints
★★★★★ "It Is A Trap. They have no option to deactivate the account and keep charging me and no one answers their customer service. There is no actual purpose to this app either. If you want a service like this one but a real one, message me ill gi…" - slava alfimtsov
11
"without"
3 negative reviews mention this · 15% of all complaints
★★★★★ "this is a bad credit card service if you enroll in the annual service they will automatically take your almost $100 right out of your checking account without even asking they just take it then you have to wait 10 days for a refund to get t…" - Rick Y
12
"bonus"
3 negative reviews mention this · 15% of all complaints
★★★★★ "this is a bad credit card service if you enroll in the annual service they will automatically take your almost $100 right out of your checking account without even asking they just take it then you have to wait 10 days for a refund to get t…" - Rick Y
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
don't used ts it deverts your pay from you bank account to this and canceling it takes ways too long and when I wanted to cancel and have my money in my account it said it would take 3 days
I never received my atlas card and they want a payment. get a grip, follow up on your customers. Atlas is a joke
Don't Use with Direct Deposit, can't even order Walmart groceries!
THIS IS NOT A CREDIT CARD THEY MARKETED AS A CREDIT CARD IT'S JUST A DEBIT CAR this is so ridiculous I didn't even want the $89 annual membership I was just clicking on the button to see what it entailed and all of a sudden it's signed me up for an 89 dollar membership then when I get the card it tells me to activate it no matter what they tell me per their instructions I cannot activate it to save the life of me.... and then these guys respond as if I haven't tried to contact them... nah mean?
It Is A Trap. They have no option to deactivate the account and keep charging me and no one answers their customer service. There is no actual purpose to this app either. If you want a service like this one but a real one, message me ill give you info, but dont trust liers and cheats like this one. I just wanted to see what it was. ow I can't cancel my membership and they keep charging me.
this is a bad credit card service if you enroll in the annual service they will automatically take your almost $100 right out of your checking account without even asking they just take it then you have to wait 10 days for a refund to get the money back meanwhile they leave you broke with a $10 credit there is no $1,000 sign up bonus it's all a scam don't do it guys
DO NOT USE THIS APP !!! THIS APP TOOK EVERY LAST CENT OF MY MONEY OUT OF MY BANK ACCOUNT!!!!! I can't get up with anyone to find out what is going on, all I did was download the app for a line of credit which I didn't use at all but they robbed me blind and now my bank wants to close my account because ATLAS took everything out of both my accounts!! I have since blocked them from my bank account but they refuse to give my money back , BEWARE OF ATLAS THIS IS A FRAUD APP THAT WILL RIP YOU OFF!!!!
stop begging for reviews.
predatory pretending lending, they will take $15 from your account every week or every other week I'm preparing to sue them right now I practice law and this is a joke. credit is a right and is based on a consumer transaction and they literally charge you for everything, $90 for a metal card, Even if you accidentally click on it you cannot cancel and it will bill your account within 24 hours.... I highly recommend anybody stay away this is just a scam and a money pit.
lier lier
App is misleading and confusing to use. Customer service is a joke and takes hours and hours to get a response and when they do, they ignore you and just give a boilerplate response that solves nothing.
don't waste your time. the ads are a lie. you start with ten bucks. and you have to pay 8.99 to even be able to spend ten bucks . rip off scams!!!
They keep charging and make it impossible to cancel or delete your account. I don't understand why Google let them operate like this.
they charge your account without you knowing. i asked for refunds and they slow about giving you your money back even when you have not used there services.
This company is terrible and very deceitful. They tried to get me to upgrade my account by promising a cash bonus if I entered a password. There was no cash bonus but they took $90 from my checking account without asking or even a warning. Lies and fees. They are the worst and worthless. Avoid. I'm joining a class-action
restricted my account soon as I got my direct deposit from veteran assistance this is my monthly benefits that I would rely on and need to pay my bills and then buy my medicine they will not understand my car and I have seven copies of my ID my phone number was updated and they said that's why they changed it but I told him I no longer meet update my phone number email I got that straight they still won't understand my card I can't talk to nobody every time you send in a inquiry to chat it sai
it was good until my phone messed up and I got charged and yet atlas says it wasn't fraudulent so now I'm screwed
horrible I tried entering my number it said my number isn't a valid number yes sir it is I pay for it it's not a wifi number or nothing it even brings me up when you look it up on Google so idk why you stole $8 some cents from me then refused to give me a card or allow me to finish setting up my account seems like a racketeering operation unless there's real people getting to utilize this card or any of its so called benefits only thing it's done for me is take $8.xx and give me nothin in return
where is the 1000 sign on bonus I got 15 dollars these apps are scam and you want 8.99 a month for what? SCAM
its taking money saying I have to pay for this membership I though I could just throw extra couple dollars on it but it took it saying I owe money now
Sentiment summary
92%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)