Review Insights · Google Play
AuctionTime Online Auctions
Sandhills Global · 2,041 ratings · ★ 4.7
4.7
★★★★★
2,041 ratings
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Top complaints - extracted from 52 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
13 negative reviews mention this · 25% of all complaints
★★★★★ "Last update killed app cant look at anything more than first page always has error occurring cant bid because app wont let me agree to terms" - Bennie Lewelling
2
"better"
11 negative reviews mention this · 21% of all complaints
★★★★★ "Doesn't work at all. Better off sticking with browser..." - Ryan Hawkins
3
"version"
9 negative reviews mention this · 17% of all complaints
★★★★★ "new update is terrible for phone users wich I use. previous version was topnotch" - Johan Rempel
4
"search"
8 negative reviews mention this · 15% of all complaints
★★★★★ "Broken almost always. Won't load. last 2 updates make it impossible to search. Most current update won't load anything at all." - Clay Brock
5
"work"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Doesn't work at all. Better off sticking with browser..." - Ryan Hawkins
6
"sucks"
6 negative reviews mention this · 12% of all complaints
★★★★★ "was perfectly fine, updated it, and now it sucks!! this app freezes all the time as well now." - Erik Tuttle
7
"navigate"
6 negative reviews mention this · 12% of all complaints
★★★★★ "hard to navigate" - the graintruckguy
📋 All 52 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Doesn't work at all. Better off sticking with browser...
old app was way better.
error loading pages
they updated the app again, which finally made it much better!
Broken almost always. Won't load. last 2 updates make it impossible to search. Most current update won't load anything at all.
was perfectly fine, updated it, and now it sucks!! this app freezes all the time as well now.
I do not like how you have the auction time app I would love if you would change the way it was before please it was way easier to us how it was before
the old interface was easier to use on a phone or tablet. thus newer interface designed more like a web page is harder to search and slower.
new update is terrible for phone users wich I use. previous version was topnotch
new updated version sucks. old app was easier to use
I bought lots of equipment on auction time over the years...... spent hundreds of thousands of dollars. when new version rolled out jan 6 . I haven't been able to stand being on site for more than 2 minutes before I'm about to have a seizure from all the blinking and page loading. haven't put together a watch list or bid since new version downloaded. now I use big iron and purple wave.... hope they fire the geniuses who ruined the app and figure out they're pissing off and driving away customers
they keep going back to using the same setup as truckpaper and its horrible
the new update is terrible
This old app is 10x better then the new one you came out with. thanks for going back. UPDATE they changed it again and yet it sucks like before? why can you not stay with the old interface that everyone can use and operate simpler? You're losing customers because of it.
the old app was sooo much better.
needs more settings
hard to navigate
the old interface is definitely better, so I'm glad to see it back. however it doesn't work on my phone! when the new look came out it started working for me again. now whenever I click on an item to view it in detail it tells me "network error". super frustrating and it makes it basically impossible to buy items through the app.
hate the update took away easy function
not near the quality of app they used to have. lots of glitches.
This is the worst app to navigate, you should check out purple wave and copy what they are doing.
slow loading very glitches. not user friendly
Everytime time there is an update it is worse than the previous verison. Do the people that develop the app or own auctiontime actually use the app? I used to enjoy using auctiontime; used to be the best and easiest to use app of the auction companies. Sadly it is now among the worst. Used to be quick and easy to scroll through items. Now it is hard to navigate quickly. Hard to believe that the app was better 5+ years ago than it is now
the older app version was so so much better
Way to slow to load items. Especially if you want items located closer to you, that feature doesn't even work.
the new version sucks. please go back to the older version.
thanks a lot for updating it again! 😃 the old style version is way better than the new one they tried for a couple of weeks!!! PS,it awful again! I cant even bid anymore 😭😔 what a worthless update!!!
this new app is terrible!!! the old version was simple, this one is way too complicated, too navigate through. going to lose me as a bidder!
Yep took a good thing and ruined it.
new version is difficult to use and doesn't work very well. I pretty much quit using tractor house when they switched to this format and will likely do the same with auctiontime.
I can't believe you ruined auction time now just like you ruined tractorhouse awhile back. I don't know who is telling you these terrible apps are better than the old ones but they're wrong.
Used to love this app....however they decided to do an update, now it's almost worthless. Gave them one star....if I had a choice would have went with zero.
latest update sucks 😔
won't let me search Categories
Garbage interface. Search filters don't work. Difficult and non-intuitive to navigate
This app is terrible to use.
Doesn't work
Its works great since you have more search options
too many popups
Can't load 3/4 of time have to borrow a phone to bid
Not user friendly cant search by category just by ascending or descending
The latest update sucks, when you're looking at something below the current auction item ,,whenever something sells it kicks you back to the top of the app then you have to scroll back down to find where you were at , and when you are viewing a specific item it sends you back to the top of the page when you back out which in turn makes you scroll all the way back down to where you were
Garbage. Takes forever to load an item and why is there no search bar????
Last update killed app cant look at anything more than first page always has error occurring cant bid because app wont let me agree to terms
every update makes this app worse
doesnt remember or acknowledge my password
old version was way easier to navigate. can not see seller notes for payment and pick up any more
I used to be able to look at past items I had bid on or won easily now I cannot figure it out since you guys updated the new app this is very frustrating why cant you guys just leave things the way they are!??!
"show closest first" not loading after update.
Badly designed, not user friendly, none of the vehicles description will open I have to go through the website which is itself not much better and super slow. Can't send links through the function in the app as it only sends the name and nothing else. It is amateur hour in your IT team that's for sure.
+ 2 more in the clipboard copy
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)