Review Insights · Google Play
Australian Citizenship Test
Spurry Inc. · 1,298 ratings · ★ 4.3
4.3
★★★★★
1,298 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"questions"
4 negative reviews mention this · 31% of all complaints
★★★★★ "only get 20 example questions if you are not paying. It's a joke to pay for a subscription when you may only need 1 or 2 hours to go through the whole thing." - vu minh
2
"paying"
3 negative reviews mention this · 23% of all complaints
★★★★★ "only get 20 example questions if you are not paying. It's a joke to pay for a subscription when you may only need 1 or 2 hours to go through the whole thing." - vu minh
3
"subscription"
3 negative reviews mention this · 23% of all complaints
★★★★★ "only get 20 example questions if you are not paying. It's a joke to pay for a subscription when you may only need 1 or 2 hours to go through the whole thing." - vu minh
4
"hard"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Not useful, the questions are hard, long and confusing. Please Don't use this app" - Ellie
5
"cancel"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Couldn't see any cancel payment options. Keeping paying this ." - Emily
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
only get 20 example questions if you are not paying. It's a joke to pay for a subscription when you may only need 1 or 2 hours to go through the whole thing.
Not useful, the questions are hard, long and confusing. Please Don't use this app
I think the app is not useful at all. You can read everything online on the government website. The test questions are so so hard on this app but super easy at my appointment. Wouldn't recommend this app at all
The app lacks cross-platform sync and a unified user profile, so purchases on one device (e.g., Android) aren’t accessible on others (e.g., iPad) without repurchasing. It also doesn’t support web access, limiting flexibility. For a free, accessible alternative, consider OzCitizenshipTest, which works across all devices without any cost.
the developer never replies. doesnot bother about people.
The first test is intentionally hard so you will be scared and pay the subscription
Pay! Pay! Pay! 🤡
Stop deducting my money. I have finished my exam on 14th of August. Please stop deducting my money.
Couldn't see any cancel payment options. Keeping paying this .
I uninstall app why you charge again through my bank
How do I cancel my payment?
Myounas
To cancel, go to Google store→subscriptions→manage subscriptions and cancel from there. Great format for questions. I'm struggling to cancel subscription. Have emailed their contact department (easy to find) and will update the review when I hear back. (Initial rating four stars). Update... One month later I've had no response and have been charged four times for something that I only used for two days. Another week later, I'm still paying... 😠. 4* →3*→2*
Sentiment summary
87%
Positive (4-5★)
0%
Neutral (3★)
12%
Negative (1-2★)