Review Insights · Google Play
Authenticator App - SafeAuth
SafeAuth Services. · 155,562 ratings · ★ 4.3
4.3
★★★★★
155,562 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"refund"
3 negative reviews mention this · 25% of all complaints
★★★★★ "I recently looked into this app. While exploring the app, I realized I was not interested in this specific app and chose to go another way. Doing so, I just unistalled the app and believed it did not subscribe. 5days later and I recieved a …" - joseleonil armada
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Dangerous. Deceptive. Do not install. the app is named as a trust bait and is not a real security tool. shows ads and pushes a premium tier with features a security app should have as a base. a security app should be lean and fast. the load times exceeding 10 seconds here are either fake loading screens or something worse. The app uses fear as a driver to push people into upgrading to a paid premium tier, manufacturing urgency is not a security practice with "no more worries about being hacked"
I recently looked into this app. While exploring the app, I realized I was not interested in this specific app and chose to go another way. Doing so, I just unistalled the app and believed it did not subscribe. 5days later and I recieved a payment notification, saying they took out a payment for the year. I emailed them immediately and still have not recieved a response on a refund. I have not used the app since exploring and when the payment came out, the app was still uninstalled.
not good
trash asf tbh
unimaginable amount of ads
Has an absurd amount of ads you need to go through each time you run the app. To block them for good, you need to pay a fee of 65 eur.
please refund my money,,
scam do you not download it.
Apps are crashing and ads are filled everywhere
too much ads and pop ups, it takes me a minute to even finish what i need to do which the code expires like th
it's sucks it's accidentally download and subscribe by child I want to refund my money
ADs
Sentiment summary
83%
Positive (4-5★)
3%
Neutral (3★)
14%
Negative (1-2★)