Review Insights · Google Play
Authenticator - Authkey 2FA
QR Scanner Team · 1,391 ratings · ★ 3.4
3.4
★★★★★
1,391 ratings
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Top complaints - extracted from 49 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
5 negative reviews mention this · 10% of all complaints
★★★★★ "I never want to purchase this app you cheat me by decieving me by made this simillar to dahua app Please I want to cancel the subscribition and to get my money back" - yahia gindeel
2
"free"
5 negative reviews mention this · 10% of all complaints
★★★★★ "not free like it says" - Milz Lynch
📋 All 49 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I don't want this. You shut down all access to my Facebook, games, and my messages 🤬.
should say subscription required
I never want to purchase this app you cheat me by decieving me by made this simillar to dahua app Please I want to cancel the subscribition and to get my money back
money hungry
worst app to many ads
Awful
trash
Never works.
not customer friendly
This app is a scam
doesn't work
useless , was lead to believe that it would get us into our Facebook when we forgot the password, instead it assumes you can login to the Facebook and enable the 2fa. misrepresented badly
literally unable to use due to ads... and only way to get past ads is by purchasing it... this literally started 1 day after installing..
not free like it says
Terrible. I want to unsubscribe and there is no help. I deleted the app but no choice to unsubscribe.
Never needed or downloaded this website and I have no use for this website
horrific. way too many ads; there's literally an ad with every single step. Not only that, but the ads are also shady and trick you into going to the Play Store. app feels borderline unusable due to that. just awful.
this app is awful - the QR scanner never works because it scans for less than a second and I can't center the code. if I try to active with an email link, it never redirects me even if I click the link it says to click if I don't get redirected. I hate that I have to use this app because I can't do what I need to since that app is Garbage I'd give 0 stars if possible
doesn't work for me in some cases. HOTP registration failed. plagued with adds.
TOO MANY ADS
Fraudulent
HORRIBLE - I can't figure out how to use this and your charges are atrocious!
THIS IS NOT THE FREE MICROSOFT APP!!!!! DO NOT GET SCAMMED!
not user friendly
not free
money grabbing app. don't bother with it.
bad
please for the love of God! my device crashed! I have the new replacement. THIS APP! WTH? I DONT HAVE ACESS TO WHAT YOU COLLECTED IN ORDER TO AUTHENTICATE ME ON INSTAGRAM! NOW! I PAID YOU 29.95! I DOWNLOAD THIS APP" AND NOTHING! NOTHING! JUST THAT I AM A MEMBER! HOW THFK CAN I GET TO MY PROFILE TO GET YOU YOUR QR CODE FROM INSTAGRAM.. SERIOUSLY YOUR APP FKD ME HARD! I DONT HAVE THE MORNING AFTER OR BEFORE PILLS! WHEN YOUR DEVICE DIES!? ITS DEAD! ANY SUGGESTIONS OTHER THAN BACK OUT SLOWLY" LADY
I paid an one-week subscription for your app, i don't use this app anymore, i even uninstalled your app, but you still trying EVERYDAY to take my money for a new subscription! This app is a SCAM.
Searched 'Microsoft Authenticator', figured the top result would be Microsoft Authenticator, right? Nope, Google keeps pushing sponsored trash that is full of ads hoping people in a hurry like me will download it. You know what's great in a meeting? Loud unskippable ads for dumb mobile games that I have to sit through before getting database access. Google play is as bad as their search engine now, shifting from finding what you are looking for to pushing a bunch of scams for ad revenue.
Worst app I used
very nice app
why is this recommended under "free" ? It spams me to buy it than as I wanna leave it harasses me with a add that I can't leave withour closing the whole window. Well deserved 1 star
terrible
not useful
pointless app
Doesn't work !!! A real waste of money !!! They offer a full refund, so it's OK...
29.99 per Year and U need Microsoft?? rip off
improve your search words
fake app. it has adds. and it shouldn't have adds becausevits a vpn service.
Does not work with most installed apps. Ripoff. Charge you for worthless 2f2. $$
Lot of ads
NOT FREE AS IT IMPLIES! In case you might really read this, "in-app purchases" implies to many that we might have ads to buy. However, your only ad it seems is to buy the app or pay by the month in order to use the app at all. I can't afford $5 a month nor can I afford $30 per year! Why don't you put that on the download page!
You took my monty and this sucks
To intrusive
How am i being charged for this app!!!! what even is this!
terrible,I didn't even know that I bought it, then charged every week, it came among SO many other email that I didn't notice it , unti 3 WEEK, i THOUGHT IT was spam when Finay on the fourth week, I catch on my cc statment, impossible to cance, even thaat I never use it or installed. and of course no refund ... total scam
There is no dark theme
hard to use
Sentiment summary
57%
Positive (4-5★)
9%
Neutral (3★)
34%
Negative (1-2★)