Review Insights · Google Play
AutoTrader - Shop Cars Online
Trader Corporation · 74,929 ratings · ★ 4.7
4.7
★★★★★
74,929 ratings
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Top complaints - extracted from 53 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
18 negative reviews mention this · 34% of all complaints
★★★★★ "loved the old version, everything was better, search, browsing through the adds etc. the new update ruined it for me." - Rad S
2
"search"
10 negative reviews mention this · 19% of all complaints
★★★★★ "loved the old version, everything was better, search, browsing through the adds etc. the new update ruined it for me." - Rad S
3
"version"
9 negative reviews mention this · 17% of all complaints
★★★★★ "this revised version SUCKS! I put in filters, and it comes up with no vehicle found. it's garbage." - Zeke p
4
"vehicle"
7 negative reviews mention this · 13% of all complaints
★★★★★ "this revised version SUCKS! I put in filters, and it comes up with no vehicle found. it's garbage." - Zeke p
5
"find"
7 negative reviews mention this · 13% of all complaints
★★★★★ "I can't imaging the app getting any worse. I used to love this app, now its a glorified web page that you can't even find anything. fire your developer and return to dependable." - Leroy M
6
"terrible"
7 negative reviews mention this · 13% of all complaints
★★★★★ "What a downgrade. The screen is cluttered with ads. Navigation is terrible. The filtering used to be far easier to use. Uninstalling from all devices." - Robert Destree
📋 All 53 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
this revised version SUCKS! I put in filters, and it comes up with no vehicle found. it's garbage.
unfortunately new version does not seem ready yet: its slow, unresponsive, not intuitive, with missing features.
I can't imaging the app getting any worse. I used to love this app, now its a glorified web page that you can't even find anything. fire your developer and return to dependable.
hack alert after installing this app. I started getting random requests from ios to login outlook email. even the anti-virus didn't alert. after uninstalling this app, the requests to login personal email stopped. becareful
new design is awful 😖
new update is worse than ever. UI is atrocious. this needs negative stars
New update is awful to use, it took away so many options to find vehicles and is not user friendly. Deleted the app
Why do you keep changing everything? The current layout is pretty bad in comparison to what we had before.
If I get an ad for a car on on autotrader on another app eg Facebook and I click that ad, I expect the app to open and take me to that listing, what happens is it just opens the app to the home page and the listing is nowhere to be seen, some of these listings in their advertisements don't even exist anymore. uninstalled.
clunky and confusing. please go back to the original
this new app overhaul has ruined the app its total garbage now it's not even an app its like using the web version and filters dont work. Uninstaller why rush to release something without testing???
It takes five steps now to do what used to be one! A simple thing like choosing a trim has been made ridiculous. I need to buy a car so I never have to deal with this app again.
new update is horrible I'm uninstalling this asap i can't even use it for 10 seconds without getting mad
Very angry and frustrated with latest update. To find anything, you have to go into different menus, layers and layers of menus. The worst app update ever. How do I go back to previous version.
What a downgrade. The screen is cluttered with ads. Navigation is terrible. The filtering used to be far easier to use. Uninstalling from all devices.
the update is awful. I used to be able to search for cars in seconds. the new update ruined it.
Changed a 5 star review to a 1 star review. Update is horrible. I can only search a make, but not specific models. Why change something completely when it was fine in the first place? Just awful.
New Android app is unusable and over convoluted. can you please provide link to downgrade to previous version?!
My ad isn't showing up in search results. Why do you need me then?
New interface makes this unusable. app developer ruined it. kick the executives who made the decision out the door. Disaster.
wow. complete enshitification. it's been a good run, autotrader, but this is hot garbage.
new update is terrible. deleted all previous saved searches and saved vehicles. no longer has the provincial search. appears certain items are now hidden in other menus. using this for a decade. now I might as well do my own web searches. no better than cargurus now...
Sad update. Can't search for motorcycles unless I use the website. Useless...
new update made it a worse overall experiance screams ai slop Galaxy a15 android 15 i would love 2 send more so tell me how autotrader rep
New app is terrible! Links don't open. Layout is ugly. Riddled with ads. Loss of functionality. What's going on? When I receive an email from auto trader about a vehicle, clicking on the link goes to the app but does not show details of the car, just goes to a useless homepage.
Terrible update. Turned a good spot to a total disaster
the new version is very bad. 1) app crashes too often 2) cannot filter on awd option. there is an option for 4wd but not awd. 3) no carfax reports posted with adds
horrible app, clunky, not user friendly. constantly signs you out. packed full of ads. dealers hardly use it anymore near me, Facebook does a much better job. Just let me search for stuff accurately and without 15 minutes of filtering!!
The new version is frustrating to navigate, it was so much more intuitive before. And they got rid of Carfax reports on it, that or I just can't seem to find where they are anymore
wow. what a heap of trash this app is now. used to be great, just the same as using the website. Now its garbage. Definitely uninstalling.
the ads are taking up 80% of the screen and you can't exit them. what's the point! the app is now useless to me.
i think The latest version is designed by AI.This is nothing like a human-designed human-computer interface.
most recent update is terrible ... truly annoying to use
Hard to find a way to list your RV Trailer. They all point to selling your vehicle. Yet you show RV Trader all over Google!
The new search format is very cumbersome and tedious, it makes looking for a vehicle more of a chore than it already was. Please bring back a text based search field so we can just enter the vehicle we are looking for. the old search was also cumbersome but still much better than the current one.
worst update ever. stopped using this app.
9/10 messages I received were from scammers.
they have ruined this app with ads the ads sometimes take up 80% of the space. this makes using the app nearly useless.
worst update. they turned a good app into horrible app.
The new app is terrible.
Love the auto trader app it's easy and convenient way to buy and sell a vehicle. I find it has a better selection than the website and any other app Edit: I use to love the auto trader app. now the new update has made it unbearable tedious. it now takes me 10 minutes to setup a search instead of 20 seconds. the amount of menus and secondary tabs is just ridiculous. why do these companies insist on completely changing and ruining a good thing?
hate the new design, so busy, I open the app, take a look and just close it, might delete.
New app ui is terrible. design is farthest possible from customer friendly. old app had its issues, but this new update is has made me stop using it all together and go to Facebook.
New app UI is 0 star. Going to uninstall
loved the old version, everything was better, search, browsing through the adds etc. the new update ruined it for me.
their new revamp sucks. I'm trying to figure out how to look up motorcycles. Maybe I'm dumb but I can't find it.
App was decent originally. I just opened the revised app. Don't like it one bit
so many ads
Recent update breaks alert/email functionality. Links are now redirected to the main page of the app instead of the linked vehicle or search. Thankfully this is resolved by uninstalling the app.
My experience with this app is it doesn't work very well, over charges for what it delivers and has a bias towards Chinese EVs, no doubt influenced by the usual suspects
+ 3 more in the clipboard copy
Sentiment summary
93%
Positive (4-5★)
4%
Neutral (3★)
3%
Negative (1-2★)