Review Insights · Google Play
b-hyve Pro
B-hyve · 1,069 ratings · ★ 4.7
4.7
★★★★★
1,069 ratings
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Top complaints - extracted from 36 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Don't waste your money stick to the free one it doesn't do anything special The free one does everything this one does very disappointed wasted $10. Pro no different from the free one" - C. Walton
2
"work"
5 negative reviews mention this · 14% of all complaints
★★★★★ "not working ok" - SEBASTIAN PIANA
3
"wifi"
5 negative reviews mention this · 14% of all complaints
★★★★★ "does not link to wifi. pos" - Brandon Mcclellan
4
"controller"
5 negative reviews mention this · 14% of all complaints
★★★★★ "I would give it zero stars if I could. Not only would it NOT register the controller, but there was no resolution, and neither Google nor orbit would give me a refund. Stay away from orbit!" - T P
5
"update"
4 negative reviews mention this · 11% of all complaints
★★★★★ "This was fixed but its back again. if you run manually, I used to be able to pick and choose the order of zones, now, it automatically runs in the numeric order of the zones. This doesn't work for me. Sometimes I want to mix up the zone ord…" - JJ Janich
6
"works"
4 negative reviews mention this · 11% of all complaints
★★★★★ "app is junk, never works properly, and not intuitive at all." - Jim devany
7
"different"
4 negative reviews mention this · 11% of all complaints
★★★★★ "They did a new update and you can't even find over 3/4 of our customers.. It just shows a select few. We have well over 300 customers and if this continues we will have to find different WiFi controllers that have an app that we can work wi…" - Christina Worden
📋 All 36 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not working ok
does not link to wifi. pos
I would give it zero stars if I could. Not only would it NOT register the controller, but there was no resolution, and neither Google nor orbit would give me a refund. Stay away from orbit!
always disconnects from wifi
Does not access Flood Water Sensors. Can not get refund, regardless of "Refund" button .
You shouldn't have to pay for the app in order to use the controller that I already paid for.
app is junk, never works properly, and not intuitive at all.
They did a new update and you can't even find over 3/4 of our customers.. It just shows a select few. We have well over 300 customers and if this continues we will have to find different WiFi controllers that have an app that we can work with. Hope they fix this problem.
Terrible. One of the devices ran all day long and never shut off. I had to turn my water line off because the app had no water usage record, and I was unable to turn off my sprinklers from the app. My garden is ruined, my roses are suffering from sitting in flooded clay soil, and my water bill is going to be higher than ever. My device has new batteries and was connected. This should have never happened, completely unreliable!!
Don't waste your money stick to the free one it doesn't do anything special The free one does everything this one does very disappointed wasted $10. Pro no different from the free one
Difficult to use the app difficult to figure out how to run manual mode for all systems at one time
Did not work with my HRC-400
not connecting to the network
Keep the FREE app - this one as of 12/31/22 is identical to the free one. Its a waste of $9.99. I have a wifi hub & 3 hose timers in hopes this Pro version would allow me to set up a program for multiple zones/timers. Nope. I need a program that turns on both timers #1 & #2 for 10 minutes... then turn on timers #1 & #3 for 10 minutes. This app nor the free one will let me do that. Waste of $9.99.
this app is flakey as hell, notifications dont work, the calandar is inaccurate, watering history doesn't show. real shame because the devices are great
The free app works better. Since the last update, the paid version has a bug that only allows you to use one program at a time. I reset the app and the controller and nothing fixed it. Uninstalled and got the free app and everything works. Why did I pay for an app that is broken when the free one works fine?
Scheduled programs don't run and now my yard is dead. Basically wasted $3,000+ on a sprinkler system to have dead grass prior to selling my property.
new update sucks would give it no stars can't water manually...
Why the need for a centralised account? Nogo without Login... Sorry nocando
Very hard to pair Expensive and not a good piece of hardware
CAN'T EVEN CONNECT TO THE TIMER. WHAT A MAJOR FAIL
No different than the free app
Stop changing the interface it was way more user friendly before.
I paid for this app because a video posted said you can change the email address from within the app. Why is this not an option with the free, paid, or website apps? If I sell my property, am I supposed to rip out the timer because I can't change the email address? Ridiculous! What if I am unable to get into my email used. This is common sense to allow users to change email addresses if they choose.
You might be wondering what the difference is between this app and the free one? Did they finally realize having to click and connect into each device to program is poor design, tedious and there should be a unified interface to program a hub group at once? Nope. From what I can tell they added a map button, made the device tab look a little different, and added an extra share version that looks the same as device sharing in the free app. Everything else appears identical, except it's $10.
The app worked during the winter when my arigation system was off, sending me rain delay notifications etc. Since the spring, I have been unable to work the system with this app. I've unplugged and reset the main panel and uninstalled and reinstalled the app.
Regret paying for this!
Couldn't even get it to connect.
This was fixed but its back again. if you run manually, I used to be able to pick and choose the order of zones, now, it automatically runs in the numeric order of the zones. This doesn't work for me. Sometimes I want to mix up the zone order. any update if this is coming back? same issue this season
Need to create an account to use the app
how much do I have to pay for a sprinkler controller that speaks mqtt and for which I can control the broker?
For some unknown reason the controller stopped working automatically. It still works manually.
works slow
app is very buggy
wifi is unreliable
Mind of its own. Doesnt follow my schedules most the time.
Sentiment summary
93%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)