Review Insights · Google Play
BarBurrito Canada
Givex Corp · 839 ratings · ★ 4.8
4.8
★★★★★
839 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"order"
6 negative reviews mention this · 43% of all complaints
★★★★★ "Downloaded the app, attempted to order online, and kept getting error code 359: invalid customer ID. No explanation anywhere." - Russo Man
2
"getting"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Downloaded the app, attempted to order online, and kept getting error code 359: invalid customer ID. No explanation anywhere." - Russo Man
3
"times"
3 negative reviews mention this · 21% of all complaints
★★★★★ "app works 1 out of 5 times especially if Im trying to do anything in the reward section" - Josh Litschgy
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App keeps on going to white blank page. Not even an app its just a app who takes us to website
Downloaded the app, attempted to order online, and kept getting error code 359: invalid customer ID. No explanation anywhere.
keep getting a system error when trying different payment methods. Never had this issue before. please improve the app
app messes up and your order is wrong
app works 1 out of 5 times especially if Im trying to do anything in the reward section
no option to pay at store for pickup
Glitchy app , I have had nothing but issues , not getting rewards when scanned , being double and triple billed. Not worth the hassle or trouble.
The app lost our order but charged us anyways. Just order through Skip.
app isn't very good
I keep getting texts advertising for Barberino which I never signed up for. on your app there's no option in your settings to unsubscribe or to opt out of these text messages. this should be unlawful. I'm pretty sure it is
Horrible App. Does not allow you to cancel an order, even when it defaulted the order to the next business day.
PLACED AN ORDER THAT NEVER ARRIVED. I've messaged them a few times already with no response. Pretty sure I'm outta luck to get my money back from them.
app has not worked in over a week, unable to view menu or checkout. very frustrating please fix.
Decent app but a few serious flaws. This app is easy enough to navigate but there are 2 key issues. Almost every time I order through the app the order is not ready when I pick it up even ordering 25 minutes in advance. Many times I walk in to an empty restaurant and tell them I have a mobile order and only then do they start making it. The 2nd issue is that when you select a card it places an order without confirming . When you pay it places a second order. This has happened 3 times to me.
Sentiment summary
100%
Positive (4-5★)
0%
Neutral (3★)
0%
Negative (1-2★)