Review Insights · Google Play
BBC Sounds: Radio & Podcasts
British Broadcasting Corporation · 97,411 ratings · ★ 4.6
4.6
★★★★★
97,411 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"radio"
3 negative reviews mention this · 23% of all complaints
★★★★★ "impossible to navigate to live radio" - Chris McAleer
2
"fine"
3 negative reviews mention this · 23% of all complaints
★★★★★ "The app has got better at least, but still regularly decides to stop (not buffering, actually stop) once or twice a day. Won't restart for 10 mins or so, even if you force a restart. Really not acceptable when listening to a news story and …" - Jeremy Fisher
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
seldom works
Have installed this app multiple times it keeps disappearing / disconnecting 😑😑😑
impossible to navigate to live radio
Quality control for releases has gone thru the floor. The app stalls on starting and just sits with the loading screen. on a state of the art phone. please do more testing before hoofing out a release
The app has got better at least, but still regularly decides to stop (not buffering, actually stop) once or twice a day. Won't restart for 10 mins or so, even if you force a restart. Really not acceptable when listening to a news story and every other device relying on WiFi is working fine. the problem is the app and it means I still much prefer another podcast app as it is consistently reliable. Sounds is not. June 26 still annoyingly buggy, awful. If I could give 0 stars I would.
app used to work just fine but for the last week has only showed a loading page. force stop and reinstall have not fixed it. unable to listen to any radio
Nope, won't be forced to download yet another app. If you won't have your precious podcasts on other apps like everyone else, you can keep them
can't play the archers😡😡😡😡😡
Worse than ever!! iplayer radio app worked much better. Everything about this app annoys me. Too many annoyances to mention. They have not listened to the reviews as far as I can tell. Bring back iplayer radio app please - it was just fine. Don't fix what's not broken.
Good content but player experience is poor. Autoplay is broken again. You can't play series in series order in the play queue. By default episode 10 plays immediately after episode 1 & there's no way to change that. The queue plays everything below a track and completely ignores everything above. There's no one click way to download entire series. Poor.
still not easy to find what you want. Not friendly. If you find what you want then it's great.
won't grant permissions on wifi
can no longer downloads episodes of podcasts I have listened to for a long time? what's gone wrong with the app?
Sentiment summary
90%
Positive (4-5★)
1%
Neutral (3★)
8%
Negative (1-2★)