Review Insights · Google Play
BeautyCam-AI Photo Editor
Meitu (China) Limited · 473,294 ratings · ★ 3.9
3.9
★★★★★
473,294 ratings
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Top complaints - extracted from 49 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"refund"
21 negative reviews mention this · 43% of all complaints
★★★★★ "requesting for refund!" - SISON, JAE HANNA_ MARX
2
"subscription"
19 negative reviews mention this · 39% of all complaints
★★★★★ "I was currious about this apps, how i cancel the subrscription of this apps,i have no plan to purchase it, but due of no option trying to find a way how to cancel it, i dont want to waste my money really, but it feels like this apps push u …" - Lynz_23 Dapz Normz
3
"money"
14 negative reviews mention this · 29% of all complaints
★★★★★ "I was currious about this apps, how i cancel the subrscription of this apps,i have no plan to purchase it, but due of no option trying to find a way how to cancel it, i dont want to waste my money really, but it feels like this apps push u …" - Lynz_23 Dapz Normz
4
"requesting"
11 negative reviews mention this · 22% of all complaints
★★★★★ "requesting to cancel my subscription. Why it so hard to cancel this subscription? I don't longer needed this service and I don't used the apps often. please Unsubscribe my account!" - Rowela Sarming
5
"accidentally"
11 negative reviews mention this · 22% of all complaints
★★★★★ "I'm requesting a refund for subscription that was accidentally purchased. I was unaware that the free trial would automatically charge my account once it expired. I didn't intend to continue with the subscription, and i really need the mone…" - MARK Esquivel
6
"account"
10 negative reviews mention this · 20% of all complaints
★★★★★ "requesting to cancel my subscription. Why it so hard to cancel this subscription? I don't longer needed this service and I don't used the apps often. please Unsubscribe my account!" - Rowela Sarming
7
"requesting refund"
10 negative reviews mention this · 20% of all complaints
8
"free"
10 negative reviews mention this · 20% of all complaints
★★★★★ "Why is everything needs to be paid??? Put back the Soft Flash into FREE option, Please!!! It was FREE before, why suddenly change it??? Like almost everything it has to be PAID!!! 😔. For the record, IT'S SO EXPENSIVE!!!!" - Joshua Malazarte
9
"automatically"
10 negative reviews mention this · 20% of all complaints
★★★★★ "I am writing to request a refund for a subscription that was unintentionally purchased. I was not aware that the free trial would automatically charge my account after it ended. I did not intend to continue with the subscription, and I trul…" - Angel Almojero
10
"request"
9 negative reviews mention this · 18% of all complaints
★★★★★ "requesting to cancel my subscription. Why it so hard to cancel this subscription? I don't longer needed this service and I don't used the apps often. please Unsubscribe my account!" - Rowela Sarming
11
"charge"
9 negative reviews mention this · 18% of all complaints
★★★★★ "i am fully request a refund for unauthorize charge" - Eliza Cruz
12
"trial"
9 negative reviews mention this · 18% of all complaints
★★★★★ "I am writing to request a refund for a subscription that was unintentionally purchased. I was not aware that the free trial would automatically charge my account after it ended. I did not intend to continue with the subscription, and I trul…" - Angel Almojero
📋 All 49 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I was currious about this apps, how i cancel the subrscription of this apps,i have no plan to purchase it, but due of no option trying to find a way how to cancel it, i dont want to waste my money really, but it feels like this apps push u to purshase the subscription, how do i remove or cancel it😥
requesting to cancel my subscription. Why it so hard to cancel this subscription? I don't longer needed this service and I don't used the apps often. please Unsubscribe my account!
requesting for refund!
i subscribe for 1 year subscription and Beautycam just canceled it without getting a refund.
Please can I have a refund. We really need the money, please give back the money, it's for a medical emergency. I forgot to unsubscribe and remove the payment method. I don't need the premium anymore. Please just refund, thank you.
i can't download
i am fully request a refund for unauthorize charge
how anyone believes this is a great app obviously has very little editing experience. way too sensitive with Guidelines issues, it will constantly fail to recognise the image for example an image with a woman in bikini or similar the app doesn't or wont have a bar of it, fully clothed not so many issues. Way too inconsistent and unreliable as a worth while app plenty better out there.. (im noticing a trend with all these image editing apps which are way too sensitive with bikini/lingerie pics)
Too many built-in ads. The app is frustrating to use and feels more like an ad delivery system than a useful tool.
too expensive for the second subscription price, especially since not all features can be used properly. Often I experience problems when editing, some features I can't use. that's what makes me feel dissatisfied to subscribe again
Why is everything needs to be paid??? Put back the Soft Flash into FREE option, Please!!! It was FREE before, why suddenly change it??? Like almost everything it has to be PAID!!! 😔. For the record, IT'S SO EXPENSIVE!!!!
I am writing to request a refund for a subscription that was unintentionally purchased. I was not aware that the free trial would automatically charge my account after it ended. I did not intend to continue with the subscription, and I truly need the money returned as it was intended for my study and daily expenses. The app itself is excellent and enjoyable to use-there are no issues with it. I sincerely ask for your assistance in processing a refund. I have already submitted my feedback
the apps is stolen my money , damn bro am crying so bad
insane ads pops up every time to take a picture and runs for at least 15 seconds
I subscribed to the Monthly Premium on May 15th specifically to use the AI features/iPhone (17pro) camera. 90% of the time, the app locks me out and tells me to subscribe AGAIN for ₦52,500. When I try, Google Play throws an error saying "You're already subscribed." You are actively taking my money every month but denying me access to the features I paid for. Utterly frustrating and completely broken. Fix your sync issues immediately!
I can't purchase the subscription, I tried many times for 3 months, but I still can't subscribe this app. I have enough balance, and I tried restart my phone, and reinstall this app, but there's no changes.
I'm requesting a refund for subscription that was accidentally purchased. I was unaware that the free trial would automatically charge my account once it expired. I didn't intend to continue with the subscription, and i really need the money back as it was meant for my allowance. There is no issue with the app its actually very nice and fun to use. I just kindly ask for your help in processing a refund
I am requesting a refund for a subscription that was accidentally purchased for ₱1,690. I was unaware that the free trial would automatically charge my account once it expired. I did not intend to continue the subscription, and I truly need the money back as it was meant for my allowance. I would also like to mention that there are no issues with the app - it is actually very nice and enjoyable to use. I simply kindly ask for your help in processing a refund for the accidental charge. thankyou.
I am using a Samsung Galaxy S24 Ultra, and the "Looks" feature has stopped working completely. I have tried clearing cache and data, reinstalling the app, updating all system components, and checking battery/background settings, but nothing has fixed the issue. All other features work normally, only "Looks" is broken. This appears to be a compatibility problem with recent Samsung/Android versions. Please investigate and fix this issue as soon as possible. Unfortunately, I can only give 1 star un
DO NOT DOWLOAD THIS APP IT WENT FALSELY TAKE MINEY FOR SUBSCRIPTION YOU DONT WANT I did not purchase this app but for whatever reason you HAVE charged me for a one year subscription I cancelled it and everything as soon as I seen it on my bank statement and I want a refund immediately it's been one day since IT YOU charged to my account IVE ONLY LOOKED AT THE APPLICATION ONCE
All of my datas gone after the last update.
I'm requesting a refund for a subscription that was accidentally purchased. I was unaware that the free trial would automatically charge my account once it expired. I didn't intend to continue with the subscription, and I really need the money back as it was meant for my tuition and allowance. I just kindly ask for your help in processing a refund.
to much adds
I am requesting my refund that accidentally purchased,I was unaware that the free trial will charge automatically once it expired and I badly needed my money I hope it will be back ASAP and I already cancel the subscription. they charge me on my GCash
it's ridiculous that on an Android when I hit the pause button it automatically goes and makes me stop the video and saves it, so if I need to do something I have to start a whole new video instead of being able to continue on the video I was already making. thanks for wasting my time
I'm requesting a refund for subscription that was accidentally purchase. I was unaware that the free trial would Automatically charge my account once it expired. I didn't intend to continue with the subscription, and i really need the money back as it was ment for my allowance. There is no issues with the app its actually very nice and fun to use. I just kindly ask for your
Hello, I would like to request a refund for an accidental BeautyCam Premium renewal. Amount charged: ₱1,390 Date and time: June 2, 2026, 7:51 PM Payment method: GCash I did not intend to renew my subscription and would like to request a refund. I have canceled the subscription and would appreciate your assistance in processing the refund. I can provide screenshots of the GCash transaction and any additional information you may need. Thank you.
please I'm requesting for a refund
i am requesting for a refund for i accidentally paid it without knowing. bought by mistake please refund ny money. its only been 1hr
fraud app: I cannot use this app on my Samsung brand new tablet And the developers refuse to acknowledge my emails or anything.
Hello, my subscription renewed automatically by mistake. I already cancelled the subscription immediately and would like to request a refund. I have not fully used the service after renewal. Thank you for your consideration.
isn't good right now
I'm requesting a refund, it was accidentally purchased, I didn't have funds in my account and you took the money from my mother's account, het bank card isn't even a backup and she's a pensioner. Please refund ASAP
I'm disappointed i accidentally purchase to this app, and i request a refund on Google play but it denied. i hope you refund me
I'm kindly requesting a refund for a subscription that I accidentally purchased. I didn't realize that after the free trial, it would automatically charge my account. My only intention was to try the free version, not to continue with a paid subscription. I really hope you could help me get my money back, as it was part of my allowance and meant for my school needs. I already canceled the subscription right after I noticed the charge. There's no issue with your app it's very fun and useful
Paladesisyon ng kaltas sa gcash wala namang pinipindot kung 1 yr or 1 week or 1 month ba 😡 free trial yung ginamit pangit niyo kabonding scammers lang ang pegg ang laki pa ng kinaltas 1600+ anlala wala pang 1 week nung ginamit yung trial
i request a refund
I want the same beauty camera as before, not the new one, please make everything as before, this is my request.. 🙏🙏🙏
It's useless, you can't edit your pictures without paying and it's expensive.
I want to cancel my subscription that I accidentally touch. There's a lot of steps to do. So annoying.
why did you remove the "Hight" feature from this app? It was the most use full feature.
It's not user-friendly. Every time I turn it on to take a picture, I have to wait for the ads to finish before I can use it, which is a waste of time.
disappointed with the new version. hard to use. good features are gone. the old version is much better .
👍
sana Po mabalik Yung Pera ko ,nag request nako Ng refund kaso Wala pa Hindi parin bumabalik Yung Pera ko Hindi parin na refund Ng apps na to Hindi ko Naman Po sinasadya ma Subscription nayun wala. Po ako alam don sana mabalik nyo Po Yung Pera ko ma refund nyo pa slaamat
so much ad I don't like ad
Hello Support Team, I would like to request a refund for the ₱1,390 charge. I accidentally subscribed after using the 3-day free trial because I did not know it would automatically renew and charge the account. I borrowed my sister’s GCash account for a school project (capcut subscription) , and the money was supposed to be used for her graduation expenses. I sincerely hope you can kindly help me process a refund. Thank you for your understanding
I actually have a paid subscription, and ads are now popping up? why did I pay for it?
It all started ok when I downloaded this way back then, but now it doesn't show the features when you open the app. I was wondering if it's just me so I checked my friends phone, but hers is like that too. When we press options, for example in make-up, it says "no network connection" when the wifi has good network. We updated it recently and it's still the same. The app is good though, I love the options.💗
Sentiment summary
70%
Positive (4-5★)
5%
Neutral (3★)
25%
Negative (1-2★)