Review Insights · Google Play
Beenovel - Reading Romance
Friver · 9,035 ratings · ★ 4.3
4.3
★★★★★
9,035 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"chapters"
11 negative reviews mention this · 35% of all complaints
★★★★★ "I've paid for several stories and read all chapters. I wanted to re-read a novel and the app wants me to pay for the novel again. Is this a pay and read one time app. I payed for it, so I should be able to read it as many times I want." - Carl Douglas
2
"read"
10 negative reviews mention this · 32% of all complaints
★★★★★ "I've paid for several stories and read all chapters. I wanted to re-read a novel and the app wants me to pay for the novel again. Is this a pay and read one time app. I payed for it, so I should be able to read it as many times I want." - Carl Douglas
3
"reading"
7 negative reviews mention this · 23% of all complaints
★★★★★ "I love the story that I am currently reading but is only able to read 1 chapter every 1 to 2 days. The ads provided are most of the time not functional." - Leandra Naude
4
"story"
5 negative reviews mention this · 16% of all complaints
★★★★★ "the story is too slow" - Marybeth Del Rosario
5
"chapter"
5 negative reviews mention this · 16% of all complaints
★★★★★ "I've paid for several stories and read all chapters. I wanted to re-read a novel and the app wants me to pay for the novel again. Is this a pay and read one time app. I payed for it, so I should be able to read it as many times I want." - Carl Douglas
6
"expensive"
5 negative reviews mention this · 16% of all complaints
★★★★★ "I have no interest in even beginning a novel with 1451 chapters and is still ONGOING! And this appears to be the norm on this app. I don't recall seeing even one completed book. Some of them sounded like they would be interesting, but they …" - Carla
7
"points"
5 negative reviews mention this · 16% of all complaints
★★★★★ "it's very difficult to read...points just are disappeared without being used" - mumtaz mohsin
8
"stories"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I've paid for several stories and read all chapters. I wanted to re-read a novel and the app wants me to pay for the novel again. Is this a pay and read one time app. I payed for it, so I should be able to read it as many times I want." - Carl Douglas
9
"novel"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I've paid for several stories and read all chapters. I wanted to re-read a novel and the app wants me to pay for the novel again. Is this a pay and read one time app. I payed for it, so I should be able to read it as many times I want." - Carl Douglas
10
"video"
4 negative reviews mention this · 13% of all complaints
★★★★★ "video adds not working any more" - p harika
11
"money"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I topped up my account twice but both times it showed transaction failed while my money has been debited. It stops working as soon as the transaction is completed." - malini goyal
12
"coins"
4 negative reviews mention this · 13% of all complaints
★★★★★ "This app is great, i love reading there but its robbing me blind, I bought 200 episodes and I got 98 episodes instead, someone need to look into this and refund me, i spent 2600 coins for 200 episodes and I was at chapter 355 and I got 98 e…" - Nozipho Gloria Lewis
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I've paid for several stories and read all chapters. I wanted to re-read a novel and the app wants me to pay for the novel again. Is this a pay and read one time app. I payed for it, so I should be able to read it as many times I want.
the story is too slow
not all chapters paid are not unlocked
I have no interest in even beginning a novel with 1451 chapters and is still ONGOING! And this appears to be the norm on this app. I don't recall seeing even one completed book. Some of them sounded like they would be interesting, but they are just too long...which means too expensive overall.
should have access for free reading
video adds not working any more
I topped up my account twice but both times it showed transaction failed while my money has been debited. It stops working as soon as the transaction is completed.
Very expensive
it's very difficult to read...points just are disappeared without being used
not good..i do not like to pay to read..
TOO EXPENSIVE!!!!!
The app doesn't load adds to allow us to get coins/gifts. The authors don't finish the books.
This app is a scam, a waste of money. Stories unfinished. Don't get it.
They don't update novels regularly, no endings , similar plotline, only changing names, very short chapters, and unnecessary dragging plotline, error in translation
You barely stuck halfway as there are no updates to the story. After paying so much to buy coins to read the story, you cannot finish it as there are no updates. it's a total wastage on time and money. Neither does it mention how many chapters are there in a story, so you just have to keep on guessing how much have you read and how much is left.
It freezes all the time and it's also too expensive
Each chapter has to be unlocked by 15 benefits which takes ages .. we lose interest in reading even if the story is good , so please do something so that we get to read atleast 10-12 chapters in day...
there should be more free chapters
the app does not run video properly not letting users avail points from that.
it's stringent attitude towards the chapters unlocking is deplorable why not check the video for chapters unlocking working method upgrade your self n make urself most read there is no use simply having an app make it more approachable
very costly and slow
how can we even read the novel if we can't pay... daily hardly 3-4 chapters can read.. here also issues in reward. after 45 min of time also no reward of 15 or 45.. just liked the story so trying hard but this is not at all an easy one. I better stop reading the story rather than struggling for so much time for 3 episodes. really wasting ur readers time. if I can't properly read one story few episodes after all this time consumption excercise, how can I read another story & with what and how...
no insentive. to watch one video can be done after 3 minitues. only way to get only 4 credits. prize hivh. not the best site for reading
I love the story that I am currently reading but is only able to read 1 chapter every 1 to 2 days. The ads provided are most of the time not functional.
This app is great, i love reading there but its robbing me blind, I bought 200 episodes and I got 98 episodes instead, someone need to look into this and refund me, i spent 2600 coins for 200 episodes and I was at chapter 355 and I got 98 episodes only up to 453, that's so unfair, I want my 102 episodes or my refund, someone from administration needs to reach out to me for a refund
there should be a way of making more points. and the 3 minute timer waiting to collect point is bullcrap.
Great app for reading but extremely expensive. You can read 4 or 5 chapters a day but getting free points is so slow. 4 points every 5 minutes. You need 15 points for one chapter. Its really slow and not worth it.
stories doesn't update regularly
they don't have an entire novel which is a waste of your time and money
I am currently trying to read 4 stories. Once you get to a certain point they stop updating the books . You can prompt the writer but who knows if they will ever finish the books. Great stories but I guess we have to make up the ending our selves. Once I finish my current book this app will be done.i can't believe how long you have to wait for chapters. even if you buy coins. I have waited up to 6 weeks and they only release 1 to 3 chapters.you will never finish a book with this app.
It's hard to earn points yet the content of each chapter is so short. It's annoying.
Sentiment summary
84%
Positive (4-5★)
0%
Neutral (3★)
16%
Negative (1-2★)