Review Insights · Google Play
Bell Fibe TV
Bell Canada · 35,227 ratings · ★ 4.0
4.0
★★★★★
35,227 ratings
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Top complaints - extracted from 53 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"bell"
13 negative reviews mention this · 25% of all complaints
★★★★★ "It sucks. I don't care about what I do not have on my subscription but I have to scroll endlessly to find what I do have. It does not let me filter the shot out. As far as the Bell service goes, it is far too costly and navigating is time c…" - P Atkinson
2
"work"
7 negative reviews mention this · 13% of all complaints
★★★★★ "doesn't work on Flip Z 6 lol." - Wil
3
"watch"
7 negative reviews mention this · 13% of all complaints
★★★★★ "What has happened to this App?! Now I can't watch standard channels like CBC, and US channels like ABC? And access my cable boxes recordings?! Turned into garbage." - Rob S
4
"does"
6 negative reviews mention this · 11% of all complaints
★★★★★ "doesn't work on Flip Z 6 lol." - Wil
5
"channels"
6 negative reviews mention this · 11% of all complaints
★★★★★ "What has happened to this App?! Now I can't watch standard channels like CBC, and US channels like ABC? And access my cable boxes recordings?! Turned into garbage." - Rob S
6
"phone"
6 negative reviews mention this · 11% of all complaints
★★★★★ "While watching on my phone, when my home wifi gets a bit congested it disconnects and starts using mobile data - coincidence, or a plot that Bell can double dip and make $ off the 5G data use?" - jason mccallum
📋 All 53 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
doesn't work on Flip Z 6 lol.
It sucks. I don't care about what I do not have on my subscription but I have to scroll endlessly to find what I do have. It does not let me filter the shot out. As far as the Bell service goes, it is far too costly and navigating is time consuming. Rogers, which is unfortunately not available in our area, is a far better service that costs less and shows me only what I can access with my subscription. As soon as Rogers gets here, goodbye Bell!
What has happened to this App?! Now I can't watch standard channels like CBC, and US channels like ABC? And access my cable boxes recordings?! Turned into garbage.
I can't watch television shows with my gb I have to be hooked up to the internet really
This app keeps getting worse. And I don't mean glitches, I mean they keep removing features and restricting access. My wife is at a friend's house at a party tonight. She wanted to check in on the hockey game. She now gets a message telling her she needs to be at home on the wifi to be able to stream content. What is the point of having the app AT ALL, if I can't stream content when Im not home? This may be a shock to you guys, but when I'm home, ill watch content on the TV, not my cell phone.
works when it wants too like all of bells internet tv integration
the app restricts the channels I have access to vs the receiver. the app requires my location and won't work outside the country.
I don't know what the developers did, but this app is absolutely terrible. It constantly resets my chosen settings, it frequently logs me out, and as of late I can no longer use it while I have Bluetooth headphones connected to my Android TV. audio must be sent out my surround sound at all times. please fix this
Constantly bugging and buffering.
Terrible, basic stations have nothing that interests me. not one sports channel. cancelling the tv app.
weak plateform
one thing I enjoy is Nascar but it's not playing again on the app
With every update, I can hear Bell shouting "NOW WITH MORE ADS AND CRAPPIER PERFORMANCE!"
Everytime, and I do mean everytime I minimize the app to get the "picture in picture" small window so I can watch while doing other things on my phone (like sending a text), something bad happens (cannot maximize window back / cannot see the window but I do hear the sound / crashes my phone). always need to close down the app and restart it. this problem does not appear with other apps that does the same picture in picture (Youtube, Twitch)
just got a brand new TCL q7 with Google TV and the app is awful with it, guide doesn't load, picture is lagging and jumpy, it's unwatchable. it's almost dizzying. I'm now having to use a fire stick and it works seamlessly, but I shouldn't have to. i have no issues with Netflix or anything app on the tv. is Bell planning on addressing this, seems to be an issue.
This app was supposed to be convenient and mobile but it does not work at all anywhere other than home. also it is very slow and cuts out every couple of hours in the middle shows/movies. Why charge people for a service that doesn't work properly.
app is buffering and freezing and sometimes won't connect to my WiFi
not working for weeks
does not play video
App broken. Says display is not HDCP compliant but the tablet is compliant.
App does not work yet Bell does nothing - no effort to fix the problem.
disappointed.
cant stream too anything but bell boxes so unless you have a big screen on your phone this app sucks
Bring back controlling my receivers through the app to remote control recordings and I'll rate it higher
sa coute chers....sa fait trois jours que jai plus de son....l'internet fait souvent du buffering....chu tanné
Most channels disappear. I am canceling bell.
horrible streaming. Just God awful.
They don't even have an option to download the app on a computer, so they force you to use it exclusively through a browser. Simplest thing in the world for them to have a downloadable app for PC but they can't be bothered with customer satisfaction. Monopolies like bell/rogers are a cancer that makes everything terrible and criminaly overpriced.
the app used to mirror my satellite pvr. Now it doesn't. Phoned bell support, and they said they couldn't help
the lousiest app and very user unfriendly with all the fancy symbols and icons no way to navigate
app keeps crashing on Google TV please fix
I've spent hours on phone an can't get any help to even get on my bell app 🙃
this is a terrible app. makes me want to switch service providers
Have been waiting for 4 weeks for a proper install because of a mistake at your end.
App will not go past the blue loading screen. I already wiped data, uninstalled and reinstalled but won't work
unable to watch anywhere live, have to be at home only
difficult to use on a laptop
Update. Still no fix as of Nov 21. PVR recordings have disappeared on my phone. After initial email from support a week ago no fix.
no longer works on Sony Android tv
Rarely works properly and crashes often
While watching on my phone, when my home wifi gets a bit congested it disconnects and starts using mobile data - coincidence, or a plot that Bell can double dip and make $ off the 5G data use?
on 2 occasions I've had to msg as episodes from Chicago Med, fire, 911 and 911 Nashville have not been added to demand even though they aired 3 or more days prior. still waiting for 911 and Nashville to be put on demand since they aired a week ago
bell are constantly making channels unavailable on the fibe app. my local cbc has even been taken away. These channels are only available through the home receiver.
this latest update sucks. I have to go into each show to see the episodes that were recorded. there used to be sliding section at the top of the recent recordings, but now that's gone.
App is very slow. Programming very poor. No good programming to watch. Don't get locked in to 2 year term!
it's great except the brainwashing of playing the same ads over and over and over in the same break while watching live tv. I will never buy Mazda or inquire about ozempic because of this. Bell, why are you encouraging people to change the channel and get pissed off? Getting to the point of boycotting sportscenter and ctv news....sportsnet and Roger's is now very tempting
Recently downloaded it, no opinion as yet on this.
4k TSN/Sportsnet channels just disappeared and cannot get them back. CS couldn't figure out why, my only option now is to pay $10 extra dollars a month to get a physical box.... ridiculous
Difficult to find the channels I want to see.
difficult to navigate
+ 3 more in the clipboard copy
Sentiment summary
73%
Positive (4-5★)
9%
Neutral (3★)
18%
Negative (1-2★)