Review Insights · Google Play
BestReels
Moboreader TECHNOLOGY USA CO LTD · 12,821 ratings · ★ 4.3
4.3
★★★★★
12,821 ratings
🎯 Build a better version
Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
6 negative reviews mention this · 40% of all complaints
★★★★★ "u cannot watch the vids to unlock the episodes thus making it not a good app" - Leslie Sharkey
2
"money"
5 negative reviews mention this · 33% of all complaints
★★★★★ "dont bother signing up to the weekly subscription they say that you get free shows for seven days what you are actually getting is uncompleted stories that need you to buy coins to watch the rest so the point of a subscription becomes null …" - Kerry
3
"episodes"
4 negative reviews mention this · 27% of all complaints
★★★★★ "u cannot watch the vids to unlock the episodes thus making it not a good app" - Leslie Sharkey
4
"paid"
3 negative reviews mention this · 20% of all complaints
★★★★★ "I just paid 10 dollars for a week, but I'm being asked to pay another 29.99 before I can watch another episode. I've been scammed." - Idongesit Okon (Idy)
5
"week"
3 negative reviews mention this · 20% of all complaints
★★★★★ "I just paid 10 dollars for a week, but I'm being asked to pay another 29.99 before I can watch another episode. I've been scammed." - Idongesit Okon (Idy)
6
"dont"
3 negative reviews mention this · 20% of all complaints
★★★★★ "dont bother signing up to the weekly subscription they say that you get free shows for seven days what you are actually getting is uncompleted stories that need you to buy coins to watch the rest so the point of a subscription becomes null …" - Kerry
7
"free"
3 negative reviews mention this · 20% of all complaints
★★★★★ "dont bother signing up to the weekly subscription they say that you get free shows for seven days what you are actually getting is uncompleted stories that need you to buy coins to watch the rest so the point of a subscription becomes null …" - Kerry
8
"doesn"
3 negative reviews mention this · 20% of all complaints
★★★★★ "steals your money. doesn't acknowledge your payment and freezes" - DONNA LESTER
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I just paid 10 dollars for a week, but I'm being asked to pay another 29.99 before I can watch another episode. I've been scammed.
The moment I exit from viewing the video. The app force me to subscribe. Nothing can be done otherwise. Not worth it.
This app makes promises that are not true. Do not subscribe unless you want to waste your money. It tells you subscribe for free access for 7 days. You have to pay to subscribe so access is not free as a matter of fact there is no access you still have to pay daily. I am trying to get my money back.
this is false advertisement...you can't watch a few ads and see the rest. it want do the ads...its for casino sites that want go AWAY!!!!!
app keeps freezing. I cant even get into it to look around
steals your money. doesn't acknowledge your payment and freezes
I paid for 1 week and first show I watched cut me off at prime point of show asking for more money I only get to watch Ted episodes and they keep charging me either $10 or more or $49 why are they doing this to me my deal doesn't end until May 5th and I keep paying more money,I still can't proceed with this app unless I pay more money what's up
this app sucks because it only let's you see very little and charges way to much money.
its a terrible app, it lags it doesn't allow you to obaie more coins. I honestly dont like this app. After the one story its been deleted. I won't recommend this.
Let's not act like yall dont know yall app sucks. You are not even gonna try n fix either. The ads mechanic for free episodes dont work, though im sure u know that...due to the amount of complaints in the episode comments. Nice way to force ppl to pay. Then the price is constantly changing. can't trust this app. At all. Can't screenshot. Lame. Don't know what's that about...this ain't no bank acct. Make a betta app. smh
u cannot watch the vids to unlock the episodes thus making it not a good app
the episodes are interesting... good script but I paid for vip access for a week and it has become challenging watching the episodes. im paused constantly to purchase more. I tried searching for customer service and can't find it anywhere.
dont bother signing up to the weekly subscription they say that you get free shows for seven days what you are actually getting is uncompleted stories that need you to buy coins to watch the rest so the point of a subscription becomes null and void. please beware of this has wouldn't want anyone else to waste their money.
cost alot, and the adds are longer than the video
It's a shame that the ads are longer than the actual reel that you are watching and that 9/10 times the ads don't load so you can't watch the next part.
Sentiment summary
81%
Positive (4-5★)
6%
Neutral (3★)
13%
Negative (1-2★)