Review Insights · Google Play
BET+
BET Networks · 31,093 ratings · ★ 3.5
3.5
★★★★★
31,093 ratings
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Top complaints - extracted from 68 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
21 negative reviews mention this · 31% of all complaints
★★★★★ "I would like to cancel bet I still have to pay to watch on top of paying monthly payments" - Anna Deborah Israel
2
"shows"
18 negative reviews mention this · 26% of all complaints
★★★★★ "What a waste! I just paid for this app come to find out that bet+ will shut down on 6/11/26 and all my shows transferred to paramount +. I tried to get a refund and it was denied. I was informed that my bet+ will end in January 2027 meanwhi…" - Yvonne Hall-Allen
3
"money"
13 negative reviews mention this · 19% of all complaints
★★★★★ "What a waste! I just paid for this app come to find out that bet+ will shut down on 6/11/26 and all my shows transferred to paramount +. I tried to get a refund and it was denied. I was informed that my bet+ will end in January 2027 meanwhi…" - Yvonne Hall-Allen
4
"subscription"
11 negative reviews mention this · 16% of all complaints
★★★★★ "why was my subscription canceled out of nowhere?" - Kyerra Godfrey
5
"show"
10 negative reviews mention this · 15% of all complaints
★★★★★ "What a waste! I just paid for this app come to find out that bet+ will shut down on 6/11/26 and all my shows transferred to paramount +. I tried to get a refund and it was denied. I was informed that my bet+ will end in January 2027 meanwhi…" - Yvonne Hall-Allen
6
"episodes"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Terrible!!! Locked out of all NEW episodes!! Yet, my money is auto deducted monthly 🤬🤬🤬🤬" - Sexy Me
7
"doesn"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Paying for an app that doesn't have its shows available when they say they will be. New episode of divorced Sistas was supposed to be available on Thursday to stream. It's now Saturday and still not available. This has happened multiple tim…" - Jerzee Girl
8
"paying"
7 negative reviews mention this · 10% of all complaints
★★★★★ "no new content on app for almost a year If there isn't new ones every month why am I paying for something that I have seen everything on it. They should do better especially since it is gear towards black people." - Yvonne Franklin
9
"seasons"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Quite disappointed with BET subscription. Tyler Perry’s Sistas has not updated the most current seasons….only 8 seasons are available. Very displeased given I subscribed to view the show." - Kia
📋 All 68 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
why was my subscription canceled out of nowhere?
What a waste! I just paid for this app come to find out that bet+ will shut down on 6/11/26 and all my shows transferred to paramount +. I tried to get a refund and it was denied. I was informed that my bet+ will end in January 2027 meanwhile bet+ will not exist in June 2026. Unbelievable how these companies can just take your money!!!!
trying tobtransfer my app to Paramount and I cant
I downloaded this app then attempted to unsubscribe. When accessing the app via tv I receive an error the app no longer exists. From Google play it shows I have no current subscriptions but I have been getting charged $12/ month for something I’m not using.
I down loaded the app and the app is not working!!!!!!!!!!!!
missing option to cancel subscription
They no longer have Martin, they no longer have me.
not interested
Terrible!!! Locked out of all NEW episodes!! Yet, my money is auto deducted monthly 🤬🤬🤬🤬
I am still being charged 5.99 when I canceled months ago. Please assist Please assist Please assist
I would like to cancel bet I still have to pay to watch on top of paying monthly payments
I'm getting charged monthly for a app that is not even available.
I have been a long time subscriber and I am very disappointed at this point. The app barely works, some videos I can't even play. I really wish there were more past BET shows on here. I feel like it's becoming a waste of my money, I mean I already get regular BET and all the shows come on there anyways.
I can't get pass the circling. what is being done about this issue? Been trying since January. So irritated at this....
Quite disappointed with BET subscription. Tyler Perry’s Sistas has not updated the most current seasons….only 8 seasons are available. Very displeased given I subscribed to view the show.
Paying for an app that doesn't have its shows available when they say they will be. New episode of divorced Sistas was supposed to be available on Thursday to stream. It's now Saturday and still not available. This has happened multiple times before. Hopefully it will be available on Paramount eventually cause I'm canceling this app early.
yall want people to pay the money for this but still not putting the new season of sisters all the queen men's, family business when is yall going to play fair
it doesn't show all the episodes of my show
I also cannot get it to load.
I'm having password issues and when I click forgot password it sends me to YouTube.
-10 The app just spins & I can't contact support because it just spins... a waste
Horrible!
This app is easy to subscribe to but it's a trap. The programs are old reruns, you would expect current programs to watch. I tried the free trial period and couldn't cancel it then charged without notice. Its online robbery.
this app is real glitchy...aggravating. Whenever I stop in the middle of an episode, when I go back, it starts it all over from the beginning! It needs to be fixed. What's the point of paying for an app that doesn't work properly.
i dint see the point of paying for it and I can watch the same thing free. I thought I was going to be able to get updated episodes
I'm paying subscription and recently has been buffering in thirty minute shows. it's getting frustrating tbh.
This app does not let you get all episodes of shows like house of Payne.
If I could get past the bet logo when it first starts on my Sony tv I'd be impressed. I start it and nothing but circle that goes round and round forever. I hate it here!!!!!!!!!!!!!!!
had to much trouble signing in to tv don't want membership
this is 1 of the WORST apps to get they NEVER update the shows but they take your money to watch OLD episodes of shows tht have dang near half a new seasons already aired and you can't watch it!!! I gotta go to YOUTUBE to stream SISTAS, RUTHLESS, THE OVAL & they charged my card 2 times for OLD seasons of shows!!!! DONOT PURCHASE THIS APP BETTER OFF STREAMING , ITS WAY EASIER TO DOWNLOAD A "FREE" MOVIE APP AND CAST IT TO UR TV I'VE BEEN WATCHIN FREE FOR YRS NOW ALL BET SHOWS!!!! FREE
literally wont due anything.
they want update & add new shows I want to cancel this want let me cancel it ...I'm not happy with Bet plus
I checked to make sure I could watch season 13 of love and hiphop atlanta on this app and it shows I can. I made an account and subscribed, I go into the app type in love and hiphop and THERE IS NO love and hiphop season 13 on here at all. The season stops at 10. Waisted my money.
This should not be a subscription app, it should be free. There is poor investment in this app, it's contents and software. for example it's built to use only on your phone it seems,for tablets it doesn't rotate until you play the show. The shows or contents are old and are 2 or 3 seasons behind and you are unable to see if there are new seasons or new shows before you start or renew your subscription only to find out there is nothing new to watch and you wasted your money before renewing it.
This is the most irritating app to use. you can barely watch any of the shows available. any time you click to watch something, it gives you a "video unavailable" or 4-6 ads before showing a black screen. its apparently an ongoing problem that BET continues to recieve complaints on while no solutions are given and no issues solved. and this is a problem that goes beyond the phone app, but also extends to their tv and online options as well. I feel scammed out of my money and disappointed in BET+
nearly every show doesn't have the entire seasons so I can't watch anything from the beginning, the app want you to watch a show that only has season 7 or the final season
something is wrong with this app. I wasn't allowed to subscribe
I am trying to watch bet plus but it will not playit keep winding will not load.
Amazing shows but the playback doesn't work! Y'all need to replace who ever is in charge of IT/TECH, as they are costing you millions in profits. Ill come back once the playback is fixed as that is what a paying customer expects to actually watch the shows with no issues.
awful, this app keeps rebooting itself and keeps flickering. Bet+ moves very slow when loading or will not load at all. Sometimes I can not even watch the app but they sure hurry up and take my money.
I paused the subscription and Bet+ took the money out of my account anyway so now I'm going to be canceling it. I am furious if I knew you were going to do that I would have just canceled it instead of pausing it I've paused other subscriptions before and they never billed me for the months I paused it.
teribble
Horrible Variety ONLY Good thing on here is The Ms Pat Show.
I didn't realize in order to watch shows on my (4) Omni Fire TVs, I had to use the premium subscription as the shows are not available on the basic subscription for Fire TV. Even with the premium subscription, the app keeps crashing.
an other deposit or to many videos app
have to disconnect after each episode
fix yall app for real, I really wanted to watch zatima and I keep getting greeted by commercials that freeze. fix the app I could've gotten Hulu or Netflix but I chose this app for a reason..
Paid my subscription fee for what?? A glitchy app that takes literal hours to load & when is does finally load, it doesnt allow me to return to previously watched shows. I wish I could screenshot the msg "sorry, this video is not found or no longer available due to date or rights restrictions." All I bought the app for was to watch 'The Ms. Pat Show'. Do better - but BET+, you lost me as a customer. I want my $ back - I only enjoyed 6hours of my 7day trial, now I'm suppose to pay for this? No 😔
ads still plays even though I paid not to have them and app doesn't work most of the time and it lags when it does come on and I know it's not my wifi I had it checked get it right
dumb!
+ 18 more in the clipboard copy
Sentiment summary
61%
Positive (4-5★)
6%
Neutral (3★)
34%
Negative (1-2★)