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BetMGM Casino - Ontario
BetMGM · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
9 negative reviews mention this · 21% of all complaints
★★★★★ "not only does the poker app freeze uou out of hours of building your chips or hide your cards sometimes so your plsying blind 🤣🤣 never shoes my proper balance or fixes the issue. but the mines gsme just stole money from me ? i cash out it…" - Chris Spencer
2
"horrible"
7 negative reviews mention this · 16% of all complaints
★★★★★ "horrible everyother app has 96 to 98 rtp they run at 94. DO NOT USE !!!!" - Navin
3
"bonus"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Ive played many apps , they payout every so often , with Bet MGM I have absolutely never won anything ! no bonus rounds ever !! it must be a scam you cant consistently loose this much..." - Jay Michaels
4
"scam"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Ive played many apps , they payout every so often , with Bet MGM I have absolutely never won anything ! no bonus rounds ever !! it must be a scam you cant consistently loose this much..." - Jay Michaels
5
"games"
6 negative reviews mention this · 14% of all complaints
★★★★★ "horrible company. I contacted them about suspecting their games were scams, I win alot on low stakes but never with high stakes. they'll reply with we use a random number generator to ensure fairness for all. that is an absolute lie. then t…" - Jesse Stein
6
"play"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Ive played many apps , they payout every so often , with Bet MGM I have absolutely never won anything ! no bonus rounds ever !! it must be a scam you cant consistently loose this much..." - Jay Michaels
7
"rigged"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Bad Bad Bad never again stay away It was terrible. I might as well throw my money away You cannot win on this. They should be charged for false advertising. and this probably won't even be seen i'm gonna take videos and post It on YouTube. …" - Denny Vatavuk (FROSTY)
8
"casino"
6 negative reviews mention this · 14% of all complaints
★★★★★ "it's bull don't download this site let's you win in the beginning and then they don't give you nothing just keep taking and taking if you want to win money on casinos go to a different one this one is a scam so bad omg like don't matter how…" - Stephanie Marciello
9
"played"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Ive played many apps , they payout every so often , with Bet MGM I have absolutely never won anything ! no bonus rounds ever !! it must be a scam you cant consistently loose this much..." - Jay Michaels
10
"customer"
5 negative reviews mention this · 12% of all complaints
★★★★★ "horrible company. I contacted them about suspecting their games were scams, I win alot on low stakes but never with high stakes. they'll reply with we use a random number generator to ensure fairness for all. that is an absolute lie. then t…" - Jesse Stein
11
"deposit"
5 negative reviews mention this · 12% of all complaints
★★★★★ "it's bull don't download this site let's you win in the beginning and then they don't give you nothing just keep taking and taking if you want to win money on casinos go to a different one this one is a scam so bad omg like don't matter how…" - Stephanie Marciello
12
"away"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Bad Bad Bad never again stay away It was terrible. I might as well throw my money away You cannot win on this. They should be charged for false advertising. and this probably won't even be seen i'm gonna take videos and post It on YouTube. …" - Denny Vatavuk (FROSTY)
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
If I had the option, I would have rated it 0. They don't consider the weather changes in sports.
horrible everyother app has 96 to 98 rtp they run at 94. DO NOT USE !!!!
Ive played many apps , they payout every so often , with Bet MGM I have absolutely never won anything ! no bonus rounds ever !! it must be a scam you cant consistently loose this much...
not only does the poker app freeze uou out of hours of building your chips or hide your cards sometimes so your plsying blind 🤣🤣 never shoes my proper balance or fixes the issue. but the mines gsme just stole money from me ? i cash out it makes the cash noise yet a bomb gos should have been 7 dollar win and the very next bet automatically opens up but yet my screen freezes?while my bet has been made and i cant even click. robbed twice in 2 bets. i relogin to my app and down from bth. garbage!
horrible company. I contacted them about suspecting their games were scams, I win alot on low stakes but never with high stakes. they'll reply with we use a random number generator to ensure fairness for all. that is an absolute lie. then they banned me for life for having a concern stealing the money I had in my account. I can't login to remove it as I've been banned. all they do when people have complaints is say please contact our customer support team, which i can't because they banned me.
it's bull don't download this site let's you win in the beginning and then they don't give you nothing just keep taking and taking if you want to win money on casinos go to a different one this one is a scam so bad omg like don't matter how many times I do a deposit it never lets you win it's just take take take wow
they closed my account without giving me a reason and my funds are still stuck in there I played legally and fair, now they won't even give me a reason to close my account neither can I make another one
too much promotion and location tracking problem where you open something and somewhere else....bro let me just play and keep quite
Bad Bad Bad never again stay away It was terrible. I might as well throw my money away You cannot win on this. They should be charged for false advertising. and this probably won't even be seen i'm gonna take videos and post It on YouTube. This game is rigged.
BS, played two different days on baccarat bet on player and lost 8 times in a row, and of course once I lost everything it lands on player, not once, TWO days In a row, I am the definition of bad luck, look it up in the dictionary and you'll see my face
it's crazy how they made an app that doesn't work
its always on the loosing end. some slot games don't give you a bonus even if you had a 100 spins.
I can stand the ad for this app on other apps. It's frustrating when I have to click about 5 times to try and close your ad to continue playing my original game.
to many log ads on advertised sites. yes and because of your 45 sec to over 90 secs adds on other sites . I and millions more ppl refuse to use this casino paltfrom. if u cant even market your app right how can anyone trust this service
worst application in the world some of my enemies thought it was funny too take money from me........
way tooooo slow
horrible introduction to this site
how did this get on my list I detest online gambeling
horrible customer service. is the promotion where if you wager $25 on a game you receive a $5 promotional credit I accidentally redeemed this to be used at the physical casino instead of the online and customer support would rather me cancel my account then help over measly $5. so the account is canceled and we'll use party casino which is much better response to developer: I did that and they closed the account for me over a 5 dollar redemption error.
gambling is only good for the house
constant crashes, can't even get past verifying my identity
the casino is too bad you never win
Ive had this app for a few years, I play frequently. I have recent closed my account because of many glitches and errors. My most recent experience is when I tried placing a bet and received an error message, I tried again same message. I did this 4 times. At that point I logged out and logged back in. My bet was placed 4 times. due to a live bet they wouldnt cancel the 3 bets and leave the original one I wished to place. know when to walk away when they stop treating you right.
horrible
doesn't work..at all
Don't waste your time, horrible offers and customer service representatives like Ronar are useless. There is better apps out there like Betty.
they take back the winnings XD, I FINALLY WON MORE THAN 50 BUCKS and they legit sent me a message saying we noticed u didnt play enough after making a deposit so we voided ur winnings and are refunding your deposit. they just gave me my 20 back and said they would not payout my win XD what a scam
odds are severly rigged! I have spent a litteral small fortune on this app they just give you a tease win and set the hook hard.. my fault for continuing play..I should have known better.. only way to make money is to earn it for yourself
well I've been playing big hits blazinator for a couple years I used to win every time I played now every time I play I never win it's been like this for at least 6 months it is a complete total scam the most I've ever won was 250 $ off $0.10 but that will never happen again and when I say never happen again I mean I've literally played 10 bucks every single other day almost at least 20 days out of the month and not a single win any more than $0.10 straight rip-off I will be uninstalling the app
Terrible experience, I play hundreds of dollars and never got a single jackpot, go play Betty, olg, or rainbet.
one star for now i have 800$ in my balance when i came back playing it become 700... haha for only 100 you lost player?
garbage casino app can't withdraw any money till you spend minimum 300$ in the casino then when you try to delete your deposit method they demand you send them your bank statements photos of the front and back of your bank card as well as of your driver's license for "security reasons" like they shouldn't need to collect so much info just to delete a payment method it makes no sense to me so I recomend just using fan duel or Betty they have better sign up bonuses and just overall better apps
Worst app ever. Total scam. This app just takes your money. Every time I bet banker, player wins. When I bet player, banker wins. It feels completely rigged. Blackjack is even worse. Dealer always somehow gets 20 or 21. Doesn’t matter what you do, you lose. It’s like the system is designed to make sure players never win.I lost a lot of money on this app and I regret even installing it. Very shady and unfair games. Not recommended at all. Stay away from this app.
The games are rigged badly. Heist Guys is one of the worst payouts ever. Played about $80 and haven't got the bonus once! Elk games are generally bad for odds. Spent another $100 on other games and none of them hit the bonus. Just awful.
Deposited 100 was unable to withdraw my original deposit. Had to spin it all. they call my money bonus money but it was literally my money bonus is what they add... 0 return. App lags, doesn't load properly. worst online gaming experience ever. I know it's gambling, but it not fun when its flatout theft.
awful just awful app. alot of technical issues and when I couldn't get access for a while they gave me a bonus of 25 dollars and while I was playing with it and got up to 60 and just disappeared. I reached out to customer service and they said nothing they can do. don't bother, there's better casino apps
Definitely Rigged. 'Playing' Cash Eruption Slingo and when ever I would 'win' the bonus; you pick 1 of 3 fire balls, always, without fail, I would get the measly 1.5-2.5x multiplier, whereas the other 2 fire balls were the bonus game. Every. Single. Time! I may not be that lucky, but there is mo way I'm that unlucky.
ZERO STARS! The games are rigged! They CHEAT! The slots are NOT random and anyone with an ounce of pattern recognition can see that. How they can legally get away with it is a travesty. Horrible app, constant errors and glitches, and customer service is non-existent. They will never help you. They cut and paste responses (because most aren't English speaking) and tell you to clear your cache, as if my phone is the issue. The company will steal from you, and there's nothing you can do about it.
loss 10000S
gotta be one of the most temperamental betting apps I've ever used. works 50% of the time. whether it's deposit issues or certain pages don't load, it is getting increasingly frustrating
the app doesn't respond properly, it logs you out at anytime, and slow to open games, not a very good app for such a large casino
App is very glitchy and slow to respond, it really takes away from the experience.
this app is a scam.. they let ya win the little bets but as soon as something worth anything goes on the table she gon. we cant even have fair online casinos...
Sentiment summary
0%
Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)