Review Insights · Google Play
BHIM Bharat's Own Payments App
National Payments Corporation of India (NPCI) · 1,902,770 ratings · ★ 4.3
4.3
★★★★★
1,902,770 ratings
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Top complaints - extracted from 44 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"login"
8 negative reviews mention this · 18% of all complaints
★★★★★ "login nahi ho raha" - Babita Sharma
2
"slow"
6 negative reviews mention this · 14% of all complaints
★★★★★ "my mobile model number redmi note 14 se 5G what is a very slow my device and leg this app open then mobile" - Sushil Das
3
"bhim"
6 negative reviews mention this · 14% of all complaints
★★★★★ "BHIM ऐप से ऑनलाइन पेमेंट करना आसान है, लेकिन मुझे पैसे भेजने में बहुत दिक्कत हो रही है। कई बार ट्रांजैक्शन सही से नहीं होता और परेशानी का सामना करना पड़ता है। इस वजह से मैं बहुत दुखी हूँ। कृपया इस समस्या को जल्द ठीक करें।" - Lokon Singh Doraiburu
4
"other"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Just Terrible. Keeps saying unable to board you at this time since the last 6 months. Pathetic experience. Despite several other users reporting and experiencing the same issue, mails go completely unanswered and there's no assistance whats…" - UserName
5
"accessibility"
6 negative reviews mention this · 14% of all complaints
★★★★★ "App fails to launch and prompts that accessibility service is on for the Apps (Including Kaspersky etc.). Request please review the security warning settings to allow the legit apps like Kaspersky etc. Thanks." - AYEVEE
6
"issue"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Just Terrible. Keeps saying unable to board you at this time since the last 6 months. Pathetic experience. Despite several other users reporting and experiencing the same issue, mails go completely unanswered and there's no assistance whats…" - UserName
7
"check"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Dear BHIM Support Team, I using the BHIM app, but I have not received the cashback for my recent eligible transaction(s). I request you to please check my account and let me know why the cashback has not been credited. If you need any trans…" - Shivam Danke
📋 All 44 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
my mobile model number redmi note 14 se 5G what is a very slow my device and leg this app open then mobile
Just Terrible. Keeps saying unable to board you at this time since the last 6 months. Pathetic experience. Despite several other users reporting and experiencing the same issue, mails go completely unanswered and there's no assistance whatsoever to resolve the issue. The worst part is definitely the lack of interest in resolving the issue and deficiency in customer service.
bhaut hi taati sa app ha seems like scam
why do not active this app in my device?
login nahi ho raha
slow poor performance
worst experience. i purchased flipkart gift card and money deducted from account. it showed payment successful but there were no gift card details. i tried to raise complaint but no response .
App fails to launch and prompts that accessibility service is on for the Apps (Including Kaspersky etc.). Request please review the security warning settings to allow the legit apps like Kaspersky etc. Thanks.
useless service not able to login complaint logged since 3 months no one able to solved just wasting time useless
There is no option to turn off hepatic feedback, it vibrates whenever i enter pin, check cashback, history, offers. please you turn it off or give us an option to turn off.
Poor Service Don't Install This App 🚫🤬
this is the most useless UPI app ever! couldn't receive otp to login first and then it says re register again for a couple of times before it popped that due to suspicious activity on board has failed
ACCESSIBILITY PERMISSIONS are NECESSARY for other apps to work. If apps are trusted, give them OPTION to BYPASS ALERT. STOP nagging users to Remove Permissions.
Dear Support Team, I am facing an issue with my payment transaction. The amount has been deducted from my bank account, but the payment status is showing as failed. Please check the transaction and either confirm the payment or refund the deducted amount as soon as possible. refund my 399 rupees
very bad app i hate this app login issue also ban this app
The app is detecting accessibility permissions granted to other app. Those permissions are required for apps. Why does this app has issues with that.
Bhim app it's not good refer ki money nahin milati Hai refer Karen Maine aur mujhe uske paise nahin mila.... very bad app
not able to login into this app
worst and stupid app not working cash backs
मेरे नंबर से नहीं खुला रह है
error showing, cannot be onboard at this time, can't login with mobile number
ajj se 1 month pehle download kiya tha tabb bhi error aa raha tha aur aj 7th May ko bhi yahi aa raha hai add to itni badi dete hai chalta kuchh hai nahi.. WE ARE UNABLE TO ONBOARD YOU AT THIS TIME PLEASE TRY LATER BASS YAHI AA RAHA HAI
mental app.. dominating me
I tried so many times but unable to login to bhim app, please help me out
I need custom certificates and rvnc viewer of work related purposes. stop asking me to remove them.
After recent update the app is showing my 3rd party launchers accessibility permission as a threat. Asking to disable it.
app is working very slow,, need to update
okay at first it said I can't open this app because of USB debugging (I'm a programmer so I had that enabled and tried to pay my bill while my phone was connected) but that's okay, it was a very specific case after all. but then it said I can't open the app because one of my important apps I use regularly, has an accessibility permission enabled. That's ridiculous! why do you even care what apps I install when GPay or other apps don't! EDIT: I CAN'T EVEN COMPLAIN! FEEDBACK SAYS 500 SERVER ERROR!
Team, When I am trying to pay Indraprastha Gas Limited (IGL) bills through BHIM app but unfortunately i haven't find the biller kindly look in to this matter. previous it was shown.
STOP TREATING USERS LIKE CHILDREN And start treating us like we own our device and can take responsibility for it. Your latest move denying access to the app because active accessibility setting is pathetic, immature, overly controlling. You have no business knowing what configuration my device is in. At the most you can put an advisory but LET US PROCEED IF WE WISH. I'm not changing my device settings to suit your requirements. I'd rather happily uninstall and forget this app.
Waste
bad experience.very slow interface
BHIM ऐप से ऑनलाइन पेमेंट करना आसान है, लेकिन मुझे पैसे भेजने में बहुत दिक्कत हो रही है। कई बार ट्रांजैक्शन सही से नहीं होता और परेशानी का सामना करना पड़ता है। इस वजह से मैं बहुत दुखी हूँ। कृपया इस समस्या को जल्द ठीक करें।
Dear BHIM Support Team, I using the BHIM app, but I have not received the cashback for my recent eligible transaction(s). I request you to please check my account and let me know why the cashback has not been credited. If you need any transaction details, I can share them. Please help resolve this issue at the earliest. Thank you. Regards,Shivam
stops at biometric lock....hello....do u hear me???
Sluggish takes too much time after clicking any option, unable to set UPI id even after numerous trials. update: credit card on upi doesn't work & is not shown in list while paying wherein the merchant does accept & am able to pay using same card on upi with other apps.
There is no cashback on any transaction on this app.
app opening time is Too Late and gitter Kindly smooth the experience and don't show any ads in this app otherwise I also uninstall like phone pe paytm 🙏 all are good but keep in mind this is my feedback
please fix the issue when going for payment or check the balance it gets for close and get the app back to the main pin enter page .. it happens every time .
not responding
Slow functioning, can't even check payment history properly.
sometimes app asking two times fingerprint for login. and its feals slow while opening. it should be improved. other wise its very good.
I used Bhim app, it is very good but cashback on every transaction is not available.
hy we are not able to open to app in bsnl network. realme p4 latest software and bsnl 4g network
Sentiment summary
84%
Positive (4-5★)
3%
Neutral (3★)
13%
Negative (1-2★)