Review Insights · Google Play
Bidnapper
Abercrombie Online · 116 ratings · ★ 4.3
4.3
★★★★★
116 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
6 negative reviews mention this · 23% of all complaints
★★★★★ "App stopped working on my galaxy note 20" - S C
2
"years"
4 negative reviews mention this · 15% of all complaints
★★★★★ "App doesn't even load on a samsung s24 at all. Bit rubbish really particularly as you are paying for it. can only snipe by logging in on a webrowser. not very good as I have used it for years........come on we are paying for it you need to …" - Robin Wells
3
"poor"
4 negative reviews mention this · 15% of all complaints
★★★★★ "App doesn't even load on a samsung s24 at all. Bit rubbish really particularly as you are paying for it. can only snipe by logging in on a webrowser. not very good as I have used it for years........come on we are paying for it you need to …" - Robin Wells
4
"changed"
4 negative reviews mention this · 15% of all complaints
★★★★★ "changed phones & now on my new HONAR pro7 the app doesn't work. such a shame been using this for decade or so was a great app to have . please FIX IT" - Jamal Sharif
5
"doesn"
3 negative reviews mention this · 12% of all complaints
★★★★★ "this app hasn't been updated in ages despite changes in online auctions. It's slow, and I find it very temperamental, doesnt work wellat all.. stick to the web." - Pat
6
"samsung"
3 negative reviews mention this · 12% of all complaints
★★★★★ "App doesn't even load on a samsung s24 at all. Bit rubbish really particularly as you are paying for it. can only snipe by logging in on a webrowser. not very good as I have used it for years........come on we are paying for it you need to …" - Robin Wells
7
"snipe"
3 negative reviews mention this · 12% of all complaints
★★★★★ "App doesn't even load on a samsung s24 at all. Bit rubbish really particularly as you are paying for it. can only snipe by logging in on a webrowser. not very good as I have used it for years........come on we are paying for it you need to …" - Robin Wells
8
"whole"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Was really good for years but then they destroyed the whole concept by charging per snipe, and also they changed the interface so now it's impossible to navigate the site. Un-usable, hope they change it back one day." - Google User
9
"interface"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Was really good for years but then they destroyed the whole concept by charging per snipe, and also they changed the interface so now it's impossible to navigate the site. Un-usable, hope they change it back one day." - Google User
10
"browser"
3 negative reviews mention this · 12% of all complaints
★★★★★ "App doesn't even load on a samsung s24 at all. Bit rubbish really particularly as you are paying for it. can only snipe by logging in on a webrowser. not very good as I have used it for years........come on we are paying for it you need to …" - Robin Wells
11
"keeps"
3 negative reviews mention this · 12% of all complaints
★★★★★ "As many others have said, I download this but it won't let you create an account, the circle of doom! Just keeps spinning and it won't load! Please can you do something about it as it sounds like it is a good app if it works." - shaun pennor
12
"login"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Complete garbage. Can't even create a login. Just spins forever and then times out. Useless." - Walker Singleton
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App stopped working on my galaxy note 20
App doesn't even load on a samsung s24 at all. Bit rubbish really particularly as you are paying for it. can only snipe by logging in on a webrowser. not very good as I have used it for years........come on we are paying for it you need to fix it, so really poor customer service.
changed phones & now on my new HONAR pro7 the app doesn't work. such a shame been using this for decade or so was a great app to have . please FIX IT
Was really good for years but then they destroyed the whole concept by charging per snipe, and also they changed the interface so now it's impossible to navigate the site. Un-usable, hope they change it back one day.
Just use the website in a browser. Once logged in it shows the current "snipes" and let's you edit them, but shows absolutely no other info. Easier to just go to the actual website in a browser.
As many others have said, I download this but it won't let you create an account, the circle of doom! Just keeps spinning and it won't load! Please can you do something about it as it sounds like it is a good app if it works.
Complete garbage. Can't even create a login. Just spins forever and then times out. Useless.
Used to Work Well - Not Anymore I've used Bidnapper for years. I've also used the app on Android phones. It doesn't work on Android 11 One plus. Just says login failed. The login works fine on a desktop....
Rubbish.....circle if death
I don't see a way to Add new items to snipe
Poor. Using Xiaomi Mi 8 Pro, Android 10. Text is very fuzzy, app does not show item images in imported watch lists. This often makes it impossible to select the right item. Also tried Samsung S6 Lite tablet with Android 10. Text is clearer, but images still missing. As a user for many years with browser and iOS versions which work well this is very disappointing. Uninstalling.
Bad
Can't get it to work. Uninstalled.
Tells you once installed fees after free trail should be up front
Just after downloading this app my Bank Account was hacked be very careful
Couldn't even log in. Wack.
It s not working for me im sold thanks for the free trail i had a hour to kill lol delete asap
Just installed, set up for eBay. Keeps failing to log in. DELETING. Don't even bother.
It's a joke. Very poor interface.
What has happened, I can no longer use on my Samsung tab, worked okish before now I get nothing. Uninstalled and reinstalled still nothing. Very disappointing as I still have some credits left.
Very poor quality interface. Looks like it was designed by a first grader. On my android, all the icons and buttons are fuzzy. The app does not fit to screen meaning I cannot see the whole page. There is no way to scroll sideways. The app is REALLY UGLY AND I CANNOT SAY ENOUGH BAD THINGS ABOUT IT. I could write pages about what's wrong but it looks like the owners don't care so why bother. Delete.
Keeps saying password invalid.... seems fishy to me...uninstalled and changed password
this app hasn't been updated in ages despite changes in online auctions. It's slow, and I find it very temperamental, doesnt work wellat all.. stick to the web.
Started good and then changed
Not user friendly at all.
I have to login every time I want to use the app! From my own phone...what's the point of this app? At least on the website, the browser logs me in automatically every time, so I don't have to do anything about that. Isn't the whole point of Bidnapper to do the hard work for its clients? Very disappointing
Sentiment summary
79%
Positive (4-5★)
9%
Neutral (3★)
11%
Negative (1-2★)