Review Insights · Google Play
Bill Payment Reminder, Budgets
TimelyBills · 36,658 ratings · ★ 4.5
4.5
★★★★★
36,658 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"been"
8 negative reviews mention this · 23% of all complaints
★★★★★ "I can't believe this, I have been using this app for the last 4 years, this used to be my go to app for adding expenses, now it has become absolutely worse, they literally put every damn functionality behind paywall even the most basic thin…" - HUNTER
2
"bills"
8 negative reviews mention this · 23% of all complaints
★★★★★ "Used to be a pretty decent app until I stupidly updated it. Changed the entire interface and now apparently has a maximum of 25 bills that you can add or you will have to upgrade your plan. I don't even have 25 bills a month but apparently …" - Nesha Victoria
3
"expenses"
6 negative reviews mention this · 17% of all complaints
★★★★★ "I can't believe this, I have been using this app for the last 4 years, this used to be my go to app for adding expenses, now it has become absolutely worse, they literally put every damn functionality behind paywall even the most basic thin…" - HUNTER
4
"years"
5 negative reviews mention this · 14% of all complaints
★★★★★ "I can't believe this, I have been using this app for the last 4 years, this used to be my go to app for adding expenses, now it has become absolutely worse, they literally put every damn functionality behind paywall even the most basic thin…" - HUNTER
5
"update"
5 negative reviews mention this · 14% of all complaints
★★★★★ "The update is terrible. You can't see a breakdown of spending by category anymore unless you pay for an upgrade and download a report." - Lauren Duke
6
"paid"
5 negative reviews mention this · 14% of all complaints
★★★★★ "There's supposedly a 7 day money back guarantee, but nothing about how to ACTUALLY GET MY MONEY BACK. I paid so I can have a projection of months ahead regarding expenses. It's not even showing my expenses correctly. I want my money back. D…" - Briana Fisher
7
"free"
4 negative reviews mention this · 11% of all complaints
★★★★★ "This app used to be the best bill organizer out there. The free version was was all I needed to track the date and amount of each bill due monthly. I was able to organize them into two customized bi-monthly groups based on my Bi-monthly pay…" - Jared Wilson
8
"version"
4 negative reviews mention this · 11% of all complaints
★★★★★ "This app used to be the best bill organizer out there. The free version was was all I needed to track the date and amount of each bill due monthly. I was able to organize them into two customized bi-monthly groups based on my Bi-monthly pay…" - Jared Wilson
9
"able"
4 negative reviews mention this · 11% of all complaints
★★★★★ "This app used to be the best bill organizer out there. The free version was was all I needed to track the date and amount of each bill due monthly. I was able to organize them into two customized bi-monthly groups based on my Bi-monthly pay…" - Jared Wilson
10
"adding"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I can't believe this, I have been using this app for the last 4 years, this used to be my go to app for adding expenses, now it has become absolutely worse, they literally put every damn functionality behind paywall even the most basic thin…" - HUNTER
11
"another"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I can't believe this, I have been using this app for the last 4 years, this used to be my go to app for adding expenses, now it has become absolutely worse, they literally put every damn functionality behind paywall even the most basic thin…" - HUNTER
12
"been years"
4 negative reviews mention this · 11% of all complaints
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
This app used to be the best bill organizer out there. The free version was was all I needed to track the date and amount of each bill due monthly. I was able to organize them into two customized bi-monthly groups based on my Bi-monthly paydays which was perfect. Now all of the sudden the date groupings are all completely wrong and it says I have to pay just to customize dates, absolutely ridiculous. Uninstalling immediately.
I can't believe this, I have been using this app for the last 4 years, this used to be my go to app for adding expenses, now it has become absolutely worse, they literally put every damn functionality behind paywall even the most basic things, how can you literally put a simple pie chart behind paywall??? this app used to be so good, now it's just another AI Slop, uninstalling this right now
The update is terrible. You can't see a breakdown of spending by category anymore unless you pay for an upgrade and download a report.
after recent update the app interface not convenient spacially in "Assistant" tab I can't able to view my transactions like previous version I can't view income/expenses & transfers seperately and also there is no default daily view etc, so I am totally disappointed from this update & now I am feeling to stop using this app and switch to some other way.
I have a new phone and trying to log in but although the app SAYS it is sending an OTP code to my email, it is not and the app does not give you any other way to verify. I have a password b7t it doesn't give you the option to enter it!!! This is so frustrating!!!
no one wants ai garbage
I've been almost using it for two years. It was the best. After the new update and forces ai they ruined it, and now I can't even put in my upcoming transactions. looking for a replacement.
Used to be a pretty decent app until I stupidly updated it. Changed the entire interface and now apparently has a maximum of 25 bills that you can add or you will have to upgrade your plan. I don't even have 25 bills a month but apparently it's for the total of bills regardless. Useless. I have deleted my account
Longtime user of the app and it was great until the AI assistant was forced into the UI. Now I have to click through the AI screen everytime to get to the transaction screen when it used to be a click away. Sick of forced AI features. I loved this app but may have to switch to another platform soon.
there are has been numerous problems with bank connections and I have reached for months asking for a refund because I need to pay for another app to track expenses. I keep being told they will fix the issue but they dont.
being forced to upgrade when you have more than 25 bills is ridiculous. uninstall
horrible tracking abilities
There's supposedly a 7 day money back guarantee, but nothing about how to ACTUALLY GET MY MONEY BACK. I paid so I can have a projection of months ahead regarding expenses. It's not even showing my expenses correctly. I want my money back. DO NOT PAY FOR THIS APP IF YOU WANT FUNCTION
Thieves. Unsubscribed a month before renewal and I was charged anyway. Nobody will answer me about it. I can't unsubscribe again because I'm not subscribed.
Why allow creating or adding a company to the app when it never shows up? I've added my water company and my insurance company and neither are in the system. How long does it take?
Good. But I notice that my expenses are not reflected or are not really deducted to the app despite having regular recording. There are lapses in the amounts on the app vs. what is the actual cash on hand. I reinstalled and input the correct amounts and carefully and expenses every time, but there is always up to 200 discrepancy
after having the "pro" mode, everything is limited anymore. you cannot put the receipts, you only have 25 entries. im unistalling
used to be able to use on multiple devices, now they forced it to be a paid. the Enworseification continues
switched phones and now balances on multiple accounts are incorrect. adding an expense also gave me a diff remainjng balance. they said they would fix but now they are unresponsive.
no use of app waste of money.
it's great when you can sign in. I switched phones and now it won't send the OTP to my email so that I can use my pro features. Will update once support gets back to me
Update - I've been using this app for years and now I can't add new recurring bills. That's not going to force me to pay. Going back to spreadsheets at this point. Way to alienate long term users. Frustrated with this app. It somehow managed to reset my bill dates and push them to dates at the end of the month. Bad design. Would like to know what's causing this and how to prevent it. If I cannot rely on the system to keep stable dates it's not helpful.
Find a better app! The list of bills are preset companies, granted there is a good size list, nothing local. After the 3rd company showing "other", I was done. Then it wanted me to upgrade to pro for either $5/month or $25/year (crazy discount which is nice) but I refuse to pay for an app to help me budget my bills & SAVE money. The free version only allows up to 10 recurring bills at a time, most homeowners have more than 10. I gave up on the app, as it was already a waste of my time. uninstall
I usually do not rate apps, but this app definitely deserves the 5 star rating. Helps manage the bills and expenses with the income. Edit. Was a 5 star but now that they want you to pay once you have so many bills I downgraded to a 1 star. Will be looking for an alternative app.
The app crashes every time you click the "Assistant".
I like old versions...
wasn't impressed, loaded all bills etc and because I don't need reminding and set a reminder cannot move forward
Can't do what I need without subscription payment and after reading reviews it looks like there are issues with others that have had those. Review is mostly for me to see and know not to download again. There are tiers for different plans which may be useful. Format for using the app is hard though as it does not separate based on the payment that has been made so you can always see features you haven't paid for and can't use, but it is hard to see what is for your plan.
I really liked being able to sort my bills biweekly under the free version as really that was the only budgeting aspect I used to track upcoming bills and suddenly that is now part of the paid version. and all my bills are lumped monthly. I liked knowing the total owing each pay day. I'll be looking for another app
The auto reminder feature is not working. Also, subscribing to a new plan has an error. This app has been buggy lately and it's really inconvenient and sad to be finding the workaround for these bugs and errors.
annoying number of Ads and notifications even with a paid subscription.
This would be a great app but there's a few things that just make it very difficult to work with, firstly you cannot add sub categories to income, you can't delete existing built in categories which btw are an absolute mess, you can't edit or change service provider types, you cant categorise service providers you enter yourself or use a URL to get the logo and to be honest the whole system you have for this is in absolute shambles there's so much more wrong but all that is a good start.
Love everything about this app. It allows me to quickly access all my net worth and bills in one place. However; I am paying for the pro+bank, have my bank and credit card accounts connected, but my accounts will not sync after the initial sync after adding. I have to completely redo the whole process of adding my banking accounts. Connecting through Plaid is also super slow and reloads without warning, making me have to re-enter info. Might end up canceling membership.
Everything used to be free. I have been using this app for 6 years and now they are now charging for all the things that were free. Now I have to pay for Monthly and Yearly subscriptions.
I’ve been using this app for about 3 years and have been very satisfied, which is why I continued using it and even recommended it to my family. However, the recent updates feel like pushing users to purchase a plan. First, photos couldn’t be attached (although it works now), and now there are limits on accounts and categories, which used to be unlimited before. These changes are quite disappointing. I might have to start looking for other apps.
Sentiment summary
88%
Positive (4-5★)
4%
Neutral (3★)
8%
Negative (1-2★)