Review Insights · Google Play
Bitsgap: Crypto Trading Bots
Bitsgap · 186 ratings · ★ 3.4
3.4
★★★★★
186 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"scam"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Stay as far away as possible. This is a straight-up scam. They robbed you of money here. Use Pionex for free or 3commas which are a thousand times better, this is the sketchiest bot platform I've ever used. Set up to steal from customers." - Anthony Mancuso
2
"money"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Stay as far away as possible. This is a straight-up scam. They robbed you of money here. Use Pionex for free or 3commas which are a thousand times better, this is the sketchiest bot platform I've ever used. Set up to steal from customers." - Anthony Mancuso
3
"bots"
3 negative reviews mention this · 20% of all complaints
★★★★★ "price plan are very high its only provide cloud based trading bots compare to 3commas bitsgap price are very high and less features compare to 3commas" - AHMAD SHAH
4
"trade"
3 negative reviews mention this · 20% of all complaints
★★★★★ "I paid for an annual subscription to BitsGap. This bot is not good it has drained 2 of my exchange accounts. I used the strategy suggestions and I lose more than profit. BeWARE! Please don't use this to trade for you automatically. This bot…" - Jaysin H.
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
This company is ripping people off. Their prices are crazy, and it's also a subscription, so watch out, because they'll automatically bill you each month.
Stay as far away as possible. This is a straight-up scam. They robbed you of money here. Use Pionex for free or 3commas which are a thousand times better, this is the sketchiest bot platform I've ever used. Set up to steal from customers.
They are 100% scammer. i used their tool for 3 days and found nothing special when i asked refund. they said they wont refund me cause i used their bot. pure scammer
no not this app nz
price plan are very high its only provide cloud based trading bots compare to 3commas bitsgap price are very high and less features compare to 3commas
I paid for an annual subscription to BitsGap. This bot is not good it has drained 2 of my exchange accounts. I used the strategy suggestions and I lose more than profit. BeWARE! Please don't use this to trade for you automatically. This bot will drain your account with loosing trades. They give you a 7 day free trial but they amp the performance for trial users to get them to pay. Once you pay for a subscription you don't get any enhanced performance you get less than trial users.
so much you can't do. limited to a 100 line grid bot (why). Can't set the "no trading zone" based on your fees or the percent you want to make per trade (why). Can't rebuy without doubling your initial amount (why not). Cant buy-in without hundreds of dollars (why). setting a bot mostly fails in the app. no option to stay logged in and the app closes if you go to another app. This trade bot is missing so much that the cost they're charging makes no sense. Better cheaper bots exists
Cannot login to the app. It requires device authentication by email but has no way to open the auth link in the app, so it sees that a different browser has opened the link and states it's incorrect. Everything works within a web browser directly, but the app is just a waste of space.
Scam
Do not use this is a scam bot platform your bots and money will disappear over time within a month actually do not install absolutely the worst bots app ever made didn't they band or strict crypto in London as you have to pay in Euro I'll change my review if give back my money scammer
You will lose your money and if you're a US citizen they don't cater much to you and you're going to have to pay in straight crypto. There's no other way to do it
This app sucks
I was hyped to start, paid for a premium account and the whole nine. Returns were minimal and the app constantly had problems calculating my investment and returns. It's convenient to get your trade volume up. But that's about all I found it useful for. A simple trailing stop outperformed this bot time and time again.
Not really time
seems to be a work-in-progress app.. good for checking-in and making minor bot changes, but i still use the desktop/browser for full control (lack of trust in the app). also noticing that it will forget my credentials and biometric setting at least a couple times a week (could be due to change of phone IP, but cant confirm). again, seems to be a work-in-progress...
Sentiment summary
60%
Positive (4-5★)
5%
Neutral (3★)
35%
Negative (1-2★)