Review Insights · Google Play
BlaBlaCar: Carpooling and Bus
BlaBlaCar · 2,539,851 ratings · ★ 4.5
4.5
★★★★★
2,539,851 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"ride"
3 negative reviews mention this · 23% of all complaints
★★★★★ "0 review guys mere ride 3 4 bar cancle ki ha uper se or ki ride ki request Ulth li ha" - DHRUV THAKUR
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Aplikacija nema vise svoju inicijalnu svrhu, a to je dijeljenje troškova prijevoza bez ikakavih dodatnih provizija.
As per my opinion it is not a highly trusted resource if you have real urgent and important work. There is no control of the company on service providers. Customers have no proper means of communication either to taxi owners and company customer care. I am totally disappointed with this service and will not recommend it if you really have any important work. Try only if you have other back up plans.
0 review guys mere ride 3 4 bar cancle ki ha uper se or ki ride ki request Ulth li ha
I won't change this review until the app does something with those drivers that cancel at the last minute and leave travelers stuck in a place. It happened already several times, and what happens? Nothing. The app should ban them for at least a week in case they cancel.
fake aap
Just an ADWARE in disguise
worst experience don't try in your emergency time they may cancel the ride at any time so don't hope so much on this carpool travel app
not able to search for a ride in a specific route
the platform for sharing trips is good, the app launched ok for me yesterday, today it's just white screen. No loading bar, no information what's wrong, just white screen.
nonsense aap
you can't even change the languege
Bala Bala is a good app and it is misused a lot because there should be some improvements in it from security point of view like every passenger should have KYC, every driver should have KYC, there should be an option of block and unblock so that no one can harass any passenger or driver, anyone can send messages on this and say useless nonsense because we cannot block them, the second improvement should be that no one else should be able to see how many passengers are there in the vehicle becau
i just download the latest version. i manage to connect and publish a trip. Now when launching the app, the screen stays blank and white.
Sentiment summary
89%
Positive (4-5★)
2%
Neutral (3★)
9%
Negative (1-2★)
