Review Insights · Google Play
Blinkit: Groceries & more
Blinkit · 6,797,770 ratings · ★ 4.7
4.7
★★★★★
6,797,770 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"delivery"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Too late delivery service" - Sidharth Sharma
2
"service"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Too late delivery service" - Sidharth Sharma
3
"experience"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Worst experience!Zepto is best" - Nazma Malik
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Too late delivery service
Support is fully automated. So compaints does not get resolutions and it does not give option to talk to a customer care executive.
i am rating blinkit only 1 star becuz every time i order something i bought it like 1000 to 2000 items all together and when delivery partner delivers the items are not all together they have been like broken or sometime missing one day i had a loss of 500 rupee the blinkit is currupt only use blinkit to order few things.
Worst experience!Zepto is best
worst
loda
prices are very high
My experience was very bad because when I ordered some items and selected cash on delivery payment method its bill was almost double.
useless👎💩 don't buy any food
all order I have issue for placing order all payment method is not available how can place my order 😤
very bad application i return product. but money not give. an no contact number very bad experience
Even one star is very high rating for the behaviour I have faced at customer service of Blinkit. I ordered an item because I was in hurry and had to leave the place. But the seal of the item was broken and it was rotting inside. The only option they gave is to refund after pickup. How am I supposed to stay there for pickup when the onoy reason I ordered because I was in hurry to leave. And now there is no option for refund and I'm stuck with a rotten item.
bekar hai
bahut hi ghatiya service hai
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)