Review Insights · Google Play
Blip!
BrightHR · 3,839 ratings · ★ 4.3
4.3
★★★★★
3,839 ratings
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Top complaints - extracted from 82 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
18 negative reviews mention this · 22% of all complaints
★★★★★ "can't download on blackberry key2 le, and can't use it on a spare phone because needs intent to work so my sim has to be in an upto date phone so now I am no longer able to use a phone I want because my boss got this in" - Rich Kelly
2
"doesn"
16 negative reviews mention this · 20% of all complaints
★★★★★ "Absolutely terrible. Doesn't stay logged in." - Chris O'Donnell
3
"clock"
14 negative reviews mention this · 17% of all complaints
★★★★★ "this app is not fit for purpose takes ages to load so you end standing around waiting to clock out. Also keeps logging you out so you have to input email and password again. I would advise to avoid at all costs." - Jonathan Hicks
4
"login"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Doesn't keep login details. Constantly asking to login. it then refuses to allow me to login. If my workplace didn't force us to use this, I wouldn't bother with it. suggestion... find another application." - Mike Tinley
5
"keeps"
9 negative reviews mention this · 11% of all complaints
★★★★★ "this app is not fit for purpose takes ages to load so you end standing around waiting to clock out. Also keeps logging you out so you have to input email and password again. I would advise to avoid at all costs." - Jonathan Hicks
📋 All 82 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
forced digital compliance due to the untrustworthy nature of humans, the choice that remains is: if you want to get paid$ use it or if not then don't...
Absolutely terrible. Doesn't stay logged in.
can't download on blackberry key2 le, and can't use it on a spare phone because needs intent to work so my sim has to be in an upto date phone so now I am no longer able to use a phone I want because my boss got this in
Doesn't keep login details. Constantly asking to login. it then refuses to allow me to login. If my workplace didn't force us to use this, I wouldn't bother with it. suggestion... find another application.
absolutely shocking one minute it works then another minute it don't work for days then works again for 2 days then goes back to not working needs to be sorted
can't always login
Has failed to log me in for days.
app logs you out then struggles to log you back in cause cloudflare sucks. bad app
this app is not fit for purpose takes ages to load so you end standing around waiting to clock out. Also keeps logging you out so you have to input email and password again. I would advise to avoid at all costs.
unable to log in since getting new phone. goes in a loop saying there is a problem. can't check my rotas or log in to get paid.
Worst App ever!!! For afew wks it worked like clockwork then day in, away out for weeks hasn't worked, have to manually clock in n out with my employer which is frustrating for me and him, we've both tried sorting it out with no success, emailed Blip by Brightr and not as much as an email back or even tried to help sort it out. So annoying.
still now working from Friday, just looping on coldflare
It worked for a few weeks but now it keeps getting stuck at the verification screen. I have updated the app, uninstalled and reinstalled multiple times. It's annoying that my workplace has chosen a product which doesn't work for all users.
there's a pop up every time I clock in asking to send notifications. I don't want notifications. I should be able to opt out once, not twice a day.
sanatimes i have problemas for make login and logout.
App keeps logging me out. Tried to log in multiple of times, but the security widget just keeps falling and all the time give me errors! I don't know why!
scam - false advertisement of services. entrapment, and harrassment heed all negative reviews they are true.
Can't login. I have updated the app, uninstalled and reinstalled the app. Nothing but issues.
A disgraceful briech of data protection act
worked for a few weeks, now won't let me log in. the cloudflare verification is broken. i've reported it for almost 6 weeks now and no reply? honestly go elsewhere this is a waste of money.
Nothing but issues, Dont waste your time with it. I can't log in or the app freezes while trying to scan the Qr codes to log in or out. It constantly logs me out. The sooner my company finds a replacement the better.
keeps crashing
this app won't allow me to open it keeps saying oops something is wrong ive reinstalled installed to many times can't be bothered I just message on manager clock on/ off via text message
Can't log in as app won't let me I've installed and uninstalled the app too many times to mention it's getting really frustrating as there seems nothing is being done to resolve the problems they're having with this app as Samsung seems to be having problems I'd wish they'd listen to they're users as it doesn't look like they've responded to problems since 2023 they need to sort it out as it's very frustrating as the widget just spins and gives you an error code needs sorting ASAP
really bad app, staff constantly having issues, being logged out and cant get back in due to widget verification.
doesn't all of a sudden after 5 years
Constant issues. If it's not the human verification stuck in a loop, it's the app constantly logging me out. It doesn't seem compatible with Samsung devices. No, I will not keep clearing the cache as this affects other things. BrightHR could be so much better if they listened and acted on their customers issues.
the cloudflare lets the app down as it doesn't verify it just loops.
can never log in. must be a fault in the app...
Did work up until a week ago. Now its stuck on verryfying at log in. Been over a week now and still can't log in. I'll update my rating if and when it gets fixed. (Samsung S24)
Your verification process "cloudflare" is ridiculous. it never authenticates it just turns indefinitely. I can't login!!!
App keeps logging me out. Tried to log in multiple times, but the security widget just keeps failing.
not good 👎️
Absolute garbage. logs out every time even though I'm signed in on the bright HR app. doesn't remember pasword credentials, doesn't send reminders on time, the list is endless.
can I delete this profile and open a new one,I lost me phone and gained a new phone,can you help me 🙏
garbage app. It runs in the background, drains your battery and tracks you with GPS, hitting multiple job sites is a nightmare. it takes away time that should be spent working. There are better, less invasive apps than this that could handle all the aspects of construction job sites shame on my company. edit: fallout the app has seen 12 guys or 10% moving to competitor companies, and morale is at an all time low. look into an app ike Procore or a gps spoofer it does track you they lie
i couln't clock out. please fix this
Doesn't work
Doesn't work when I travel, not sure what the issue is, but it happens each time
useless
Absolute c r a p has consistent issues that pop up all the time, the most recent one is asking for gps permission that it already has while trying to login and log out for the shift, not worth the 2 pesos that some may purchase this crud for
Always give me trouble, hardly works when you try to open the app!
Can't able to login not moving forward
App suddenly claims to not have location access, despite showing an updated location on the map. No way to fix, and just shows a generic "the issue is at your end" message with no wat to resolve
I already have an issue with my employer being able to track where I am at any given time. But it's even worse when the app won't even let me clock out! Been trying for the last 24 hours to get this app to work, and still no success. I'd delete permanently if my employer didn't require that I be on it.
I wished I could rate it lower than this u can't even log in and out if u are few metres away from your work place, I was 0.1 miles away from my work place and couldn't locked un and out, useless up u better do something about this
I have to have an account with this for work and they send spam emails and junk. Apparently we aren't already paying enough they have to milk you for every penny? It wouldn't surprise me if they were selling my location to anyone who'll pay. Evil, rubbish.
Why can't the location settings use the company wifi
Absolute rubbish and I hate it!
Rubbish
+ 32 more in the clipboard copy
Sentiment summary
82%
Positive (4-5★)
6%
Neutral (3★)
12%
Negative (1-2★)