Review Insights · Google Play
bob World:Banking & Experience
Bank of Baroda · 1,272,827 ratings · ★ 4.1
4.1
★★★★★
1,272,827 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"login"
6 negative reviews mention this · 19% of all complaints
★★★★★ "bina card ke login nahi hoo Raha hai" - Wajid Kamur
2
"account"
5 negative reviews mention this · 16% of all complaints
★★★★★ "I have been unable to access my account for the past two days, despite assurances from the technical support team. I kindly request an immediate investigation and resolution of this matter." - Kanwar Mehta
3
"bank"
4 negative reviews mention this · 13% of all complaints
★★★★★ "charged 350 for debit card in just 5 months twice always have server issuehank maintenance zero customer service and only the branch u opened account will co-operate with u so stupid bank" - Huang Xiao
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
bina card ke login nahi hoo Raha hai
this is very bad because we are doing any work and if we back from home screen the app will have to restart from starting
cannot login. saying play store not found
I have been unable to access my account for the past two days, despite assurances from the technical support team. I kindly request an immediate investigation and resolution of this matter.
very bad opening
Every time we login it throws us out worst app !
worst worst worst app
face a issue that my email id doesn't attach/update to my account only getting message is that unable toh update email address please try again later or contact branch
Worst ever maintanence
charged 350 for debit card in just 5 months twice always have server issuehank maintenance zero customer service and only the branch u opened account will co-operate with u so stupid bank
why this app is not even opening
I think 4.3 rating is regardless, it doesn't deserve 1 star rating,we couldn't able reset any passkeys,if we enter correct password also it shows invalid what a disappointed app from the bank.
not even verified by msg
रोशन
Need improvement
The app feels sluggish, and the UI could use some improvement.
the app is as bad as the bank
I login in the application, my mobile send otp but I don't fill otp in box and it is also not automatically otp not fill. how to login in the application.
Nitish Kumar
main problem bar bar otp se enter kar na hota direct login pin se hona chahiye
bed ecpirence
this appp is amazing but it's time some technical issues an irritating app ...not a open easily...and then many time show .. tecnical problem please improve....
ppf account Statement not working one year ago...
every login requires otp. fed up with this. even if u login 1 min later it says we are seeing you after login time, verify through otp. 🤮
vary bad service, Always technical issues on evening time.
Getting error as package name mismatch.
Experience is not good. Asking for OTP every time I logging in the app.
worst app ever no matter how many times I add m pin it's always invalid. tho I know the correct one. totally fed up with this app
very bad
very poor excuse
I have been a customer with Bank of Baroda from the last 2-3 years and to say the least I am extremely disappointed with all the services you are providing. First of all even after 2 years I haven't even received my debit card. I even submitted the request applications about the same in my bank branch two times but there was no response. Now, today when I am trying to get my bank account statement through the app or the website I unable to do so it's always glitching. so disappointing.
Sentiment summary
78%
Positive (4-5★)
3%
Neutral (3★)
19%
Negative (1-2★)