Review Insights · Google Play
Bobby Approved
BA GLOBAL HOLDINGS, LLC · 17,442 ratings · ★ 4.8
4.8
★★★★★
17,442 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"scanner"
6 negative reviews mention this · 26% of all complaints
★★★★★ "unreliable scanner" - Hussain A
2
"work"
6 negative reviews mention this · 26% of all complaints
★★★★★ "The app is overall good and helpful, but there’s definitely room for improvement. The biggest issue is the scanner-it’s hard to use, often gets stuck or doesn’t work at all. I frequently have to close and reopen the app multiple times just …" - Eilightzone Saputra
3
"doesn"
4 negative reviews mention this · 17% of all complaints
★★★★★ "The app is overall good and helpful, but there’s definitely room for improvement. The biggest issue is the scanner-it’s hard to use, often gets stuck or doesn’t work at all. I frequently have to close and reopen the app multiple times just …" - Eilightzone Saputra
4
"scan"
4 negative reviews mention this · 17% of all complaints
★★★★★ "unreliable scanner" - Hussain A
5
"frustrating"
3 negative reviews mention this · 13% of all complaints
★★★★★ "The app is overall good and helpful, but there’s definitely room for improvement. The biggest issue is the scanner-it’s hard to use, often gets stuck or doesn’t work at all. I frequently have to close and reopen the app multiple times just …" - Eilightzone Saputra
6
"doesn work"
3 negative reviews mention this · 13% of all complaints
7
"approved"
3 negative reviews mention this · 13% of all complaints
★★★★★ "unreliable. I saw the exact same Nature's Promise organic free range chicken breasts listed twice, one being approved and one not approved. exactly the same item. there's also an over emphasis on organic. just because something is organic d…" - Amber Hurley
8
"does"
3 negative reviews mention this · 13% of all complaints
★★★★★ "The app is overall good and helpful, but there’s definitely room for improvement. The biggest issue is the scanner-it’s hard to use, often gets stuck or doesn’t work at all. I frequently have to close and reopen the app multiple times just …" - Eilightzone Saputra
9
"items"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Unable to scan items anymore. Just started happening a few days ago. Could never scan items back to back without closing the app..Now it won't scan at all. Please fix. Its a great app besides the current bug. Thank you." - Tanner C
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
unreliable scanner
scanner doesn't work in store and takes forever to load ... so far not impressed
Too many inconsistencies. Same product one says approved the other unapproved. Which is correct? What's the point of the app if it says different things.
This guy uses fear and false nutrition information to scare people into buying his products.
the more I used the less I bought.
scanner does not work more than once
Chinese app!! I would give it no stars if I could
It doesn't work sometimes
Makes it easy to eat healthy
The app will not scan everything only one item
It does NOT scan
if you want to feel bad about everything you've been buying and that you can't afford to shop all the approved items, download this app. otherwise, just eat everything in moderation and make the best choices you can with what you know.
I can't sign in via Google, nor can I enter as a Guest. Can't use the app... strange. Please QA and fix! I'm using a Samsung Galaxy S25 Ultra 1TB with latest 05 Feb 2026 Android OS patch.
app keeps stopping
The app is overall good and helpful, but there’s definitely room for improvement. The biggest issue is the scanner-it’s hard to use, often gets stuck or doesn’t work at all. I frequently have to close and reopen the app multiple times just to get it working again, which can be really frustrating. Fixing the scanner and improving stability would make the experience much better.
unreliable. I saw the exact same Nature's Promise organic free range chicken breasts listed twice, one being approved and one not approved. exactly the same item. there's also an over emphasis on organic. just because something is organic doesn't automatically make it better and there are bad organic options too. no source info is provided for why something isn't approved either. I will say I appreciated that you can use this app without making an account
I have to close App then reopen to get bar code scanner to work.
Every page I went to had incomplete words. Didn't give me much confidence in its accuracy. Uninstalled
Unable to scan items anymore. Just started happening a few days ago. Could never scan items back to back without closing the app..Now it won't scan at all. Please fix. Its a great app besides the current bug. Thank you.
Hard to scan back to back items. Too much of a hassle to use so I uninstalled it.
frustrating to use
scanner does not work
App seldom works when scanning. FIX IT! When it works it's great but that is less than half the time so it's extremely frustrating and not worth it. FIX IT!
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)