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Review Insights · Google Play

BookMyShow | Movies & Events

Bigtree Entertainment Pvt. Ltd. · 3,769,184 ratings · ★ 4.8

4.8
★★★★★
3,769,184 ratings
5 ★
3,337,057 (89%)
4 ★
275,776 (7%)
3 ★
55,120 (1%)
2 ★
0 (0%)
1 ★
101,112 (3%)
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Top complaints - extracted from 14 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"service"
3 negative reviews mention this · 21% of all complaints
★★★★ "Extremely disappointed. 15.7K+ fans waiting for Billie Eilish 3D movie. Tickets were visible yesterday and today on the release date (May 8), it says 'Out of Cinemas'. Misleading customers and giving automated replies on chat. Very unprofes…" - Eshwar Lokhande

📋 All 14 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Alzira Menezes 5/8/2026 v18.1.7
The convenience fees is too much.
★★★★ Eshwar Lokhande 5/8/2026 v18.1.7
Extremely disappointed. 15.7K+ fans waiting for Billie Eilish 3D movie. Tickets were visible yesterday and today on the release date (May 8), it says 'Out of Cinemas'. Misleading customers and giving automated replies on chat. Very unprofessional service!" don't download this app
★★★★ Sukdeb Sarkar 5/8/2026 v18.1.7
good
★★★★ Sapna Sehgal 5/8/2026 v18.1.8
I reached the venue for "what the fork" & there was no arrangement for the workshop. infact the resource person didn't even know there's a booking. I was asked to wait for some time & was told that they'll ask book my show to refund my money. Very disappointed with the experience. would not recommend to anyone to book anything through book my show
★★★★ manohar pande 5/8/2026 v18.1.7
very high service charge
★★★★ A Google user 5/8/2026 v18.1.7
unresponsive app, have to press multiple times to navigate filter etc
★★★★ dileep p 5/7/2026 v18.1.7
service charges is a loot
★★★★ Vishal Survekar 5/7/2026 v17.6.8
hard to use didn't open it fastly
★★★★ manohar manu 5/7/2026 v18.1.7
high platform fee by bms
★★★★ apeksha shelar 5/7/2026 v18.1.7
worst app..... recurrent cancellation of bookings
★★★★★ Ashish Ved 5/8/2026 v18.1.7
gpay not working
★★★★★ vj i 5/8/2026 v18.1.8
no discounts no offers
★★★★★ Adarsh Hebbalkar 5/7/2026 v18.1.7
need to upgrade
★★★★★ Kavi Arasan 5/7/2026 v18.1.7
no thanks 🙏

Sentiment summary

96%
Positive (4-5★)
1%
Neutral (3★)
3%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.