Review Insights · Google Play
Bose Connect
Bose Corporation · 265,010 ratings · ★ 4.2
4.2
★★★★★
265,010 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"bose"
12 negative reviews mention this · 36% of all complaints
★★★★★ "Still having the same issues nothing has been fixed!! App is a POS, What happened Bose , why did you force an app on the Bluetooth speaker, for it not to work . Make an update for this app to work or won't buy another Bose item, already bou…" - Al Duque
2
"better"
7 negative reviews mention this · 21% of all complaints
★★★★★ "Still having the same issues nothing has been fixed!! App is a POS, What happened Bose , why did you force an app on the Bluetooth speaker, for it not to work . Make an update for this app to work or won't buy another Bose item, already bou…" - Al Duque
3
"connect"
6 negative reviews mention this · 18% of all complaints
★★★★★ "can't get my A30 headphones to connect to my phone nor my tablet" - William Murley
4
"speakers"
6 negative reviews mention this · 18% of all complaints
★★★★★ "I have a hard time getting my speakers to run together takes a good 10 to 15 minutes for this app to recognize to link the speakers it shouldn't be like that" - 38terri Rom
5
"headphones"
4 negative reviews mention this · 12% of all complaints
★★★★★ "can't get my A30 headphones to connect to my phone nor my tablet" - William Murley
6
"getting"
4 negative reviews mention this · 12% of all complaints
★★★★★ "I have a hard time getting my speakers to run together takes a good 10 to 15 minutes for this app to recognize to link the speakers it shouldn't be like that" - 38terri Rom
7
"work"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Still having the same issues nothing has been fixed!! App is a POS, What happened Bose , why did you force an app on the Bluetooth speaker, for it not to work . Make an update for this app to work or won't buy another Bose item, already bou…" - Al Duque
8
"connection"
4 negative reviews mention this · 12% of all complaints
★★★★★ "dificult to manage no connection, no support" - werner mohl
9
"pair"
4 negative reviews mention this · 12% of all complaints
★★★★★ "renders the speakers unusable as a pair in party mode. the whole reason i bought them was that feature. so frustrating. get your software right, bose! why do you make everything hard to operate? literally everything ive bought from you is l…" - Jason New
10
"does"
4 negative reviews mention this · 12% of all complaints
★★★★★ "doesn't connect to speakers without a lot of fooling around" - Marty J
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
useless
I am disappointed ☹️ this app is going to not be supported anymore 😭. We shall overcome somehow, someway.
Still having the same issues nothing has been fixed!! App is a POS, What happened Bose , why did you force an app on the Bluetooth speaker, for it not to work . Make an update for this app to work or won't buy another Bose item, already bought a Soundcore speaker and its cheaper and better quality than yours. Take accountability and fix the issue you created.
can't connect to my bose s1 pro plus
the software is extremely frustrating
100% worthless on Pixel 10 Pro
this app is like the rest of bose garbage be better with 2 cups and a wire
dificult to manage no connection, no support
no safety features, downgraded the more updates are given. Annoying and unable to do much.
bose keeps removing working features. Bring back battery notification. Make it an option.
it keeps crashing.. not usable... after connecting the device it keeps crashing when it is getting things ready. not expected from bose
forces you to make an account then once you get in it doesn't actually do very much then changes the behavior of the device on the phone then a few days later you try to use the app and it just loops in a broken cycle waste of time just use your phone's Bluetooth normally
renders the speakers unusable as a pair in party mode. the whole reason i bought them was that feature. so frustrating. get your software right, bose! why do you make everything hard to operate? literally everything ive bought from you is like this. fire your UI and Customer Experience team.
App stopped working, cant find a connected headphones headphones are great, app is terrible
pointless app as it appears all bose apps are
This does not connect to my 2 Boise speakers in party mode. I got it to work once and it was not easy. 1/4/2025: Disconnected, reinstalled, same problem - does not work. 5/31/25: started getting app to work but it takes 10 minutes and I have to keep going back and forth between speakers. once working it sometimes loses connection with the second speaker. 3/29/2026: new phone, same party mode connection issues.
even after so many years nothinf has changed, still party mode connection is very hard to achieve.
buggy app that never gets updated
DOESN'T work in a Motorola G86 5G with Android 15, making my SoundLink Flex useless. Shame on you, Bose.
Opening the app does nothing. it used to. Now it just goes in circles asking me to verify its connection when everything is connected and/or fine.
it's difficult to understand why the artificial intelligence restrict the actual devices nearby.
This app sucks. Went to "upgrade" to the better App PER the app I had. New App installed and when trying to connect the headphones, I slide down then release and I get a notice saying: "WE HAVE A BETTER APP FOR THAT For the best experience pair your Bose.." It wont let me scroll up to see what it wants me to connect to. That's all I get. Put App on in 2022 after first Bose headphone set and no issue. Now it wants me to update to.........? 🤷♀️
there is a better app for that? thats all it says and does
one of the worst apps I have ever worked with. Consistently won't connect your speakers or simply disconnects your speakers. if you are in the market for speakers to pair, DON'T but bose speakers, go with another brand that actually invests in their apps. bose speakers sound great, but a waste of money if you want to connect multiple speakers because the app simply does not work well. Do better Bose. ANOTHEr UPDATE: App is still horrendous and Bose has not released any kind of fix, been a year
Horrible App. It's annoying to spend $300 on a pair of headphones and get this kind of garbage for an app. It signs you out almost every time you use it. then sometimes it won't even load without uninstalling and reinstalling. The headphones sound better than Apple, but Apple knows how to program an app, so I'm tempted to make a switch with Hardware as well. Smh...
waste. it wouldn't even let me use the app past "we have a better app for this", maybe I don't want to use that app! I'm not getting anymore Bose nothing!
After seeing so many negative comments about this app, I decided to stick with a different bose app and bypass this one..
can't get my A30 headphones to connect to my phone nor my tablet
I have a hard time getting my speakers to run together takes a good 10 to 15 minutes for this app to recognize to link the speakers it shouldn't be like that
can't link other devices.
doesn't connect to speakers without a lot of fooling around
basically pointless imo
this app has been pretty clunky and not user-friendly during the time that I've had it. over the last couple weeks the app has wiped all my preferences and I've had to reinstall all my speakers repeatedly. tonight I want to listen to some music and found that the app reset all my preferences once again and I would have to add in all my speakers, but now now none my speakers will add to the app. oooooof. for a premium sound system this app is decidedly lacking.
Sentiment summary
80%
Positive (4-5★)
3%
Neutral (3★)
16%
Negative (1-2★)