Review Insights · Google Play
Boston Rail
Sealight LLC · 77 ratings · ★ 4.1
4.1
★★★★★
77 ratings
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Top complaints - extracted from 8 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
3 negative reviews mention this · 38% of all complaints
★★★★★ "I'm cool with paying money for useful products, particularly when it was made to help a community and costs money to upkeep. I'm significantly less cool with using a free app which was clearly designed to build and rely on that social commu…" - Liz Henderson
📋 All 8 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I loved it for years, and I even contributed updates regularly as I commuted. Now it is subscription bleedware for all of the most useful features, including those social features that were so useful. Talk about turning off your longstanding user base.
used to be a great app. now it's subscription based bleedware.
Charging sub for basic features
MBTA needs to get it together. The Middleborough Lakeville line has been operating 30 minutes behind schedule which is ridiculous especially since they keep raising ticket prices. Unreliable commuter system
I'm cool with paying money for useful products, particularly when it was made to help a community and costs money to upkeep. I'm significantly less cool with using a free app which was clearly designed to build and rely on that social community to maximize effectiveness, and then suddenly and without warning having that app lock me out of anything remotely useful and demanding a monthly tithe. At least try collecting donations or something first. This was a shite way to go about this.
This was the best when it was free.
Insane that for years, I was able to use it for free, and now I have to pay for the same thing.
Bought the old app, now I have to pay again?
Sentiment summary
75%
Positive (4-5★)
6%
Neutral (3★)
18%
Negative (1-2★)