Review Insights · Google Play
Brightspace Pulse
D2L Corporation · 26,956 ratings · ★ 4.8
4.8
★★★★★
26,956 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"browser"
5 negative reviews mention this · 22% of all complaints
★★★★★ "The lessons open up in the browser" - Musthaq House
2
"sign"
5 negative reviews mention this · 22% of all complaints
★★★★★ "the 80's called and they want the message boards back. the design is horrible, wasting tons of time to reply to people, and reopen discussion posts, like each one in some special new screen. avoid any school using this program" - Eric P
3
"school"
3 negative reviews mention this · 13% of all complaints
★★★★★ "the 80's called and they want the message boards back. the design is horrible, wasting tons of time to reply to people, and reopen discussion posts, like each one in some special new screen. avoid any school using this program" - Eric P
4
"doesn"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Brightspace doesn't open in the app." - Rob Sumague
5
"keeps"
3 negative reviews mention this · 13% of all complaints
★★★★★ "The app was wonderful, but now I can't get it to even open on my phone - it just keeps loading then restarting completely." - Brittany
6
"cant"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Dowloaded but cant open" - Bongi Baloyi
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
the 80's called and they want the message boards back. the design is horrible, wasting tons of time to reply to people, and reopen discussion posts, like each one in some special new screen. avoid any school using this program
Hardly even a web wrapper for my school's learning environment. Compared to Moodle that housed everything I needed from my school, including discussion forums, assignments, etc, Pulse seems to only house links to webpages, opening multiple browser tabs by the time I'm done navigating. Defeating the purpose of using the app on a mobile device in the first place.
Most useless app ever.
I don't understand how a prestigious online university like UoPeople can use this software!
Brightspace doesn't open in the app.
The app was wonderful, but now I can't get it to even open on my phone - it just keeps loading then restarting completely.
when I log into kaplan, it just directs me through the web page rather than app friendly version. disappointing as it did work nearly 3 months and still not working properly. if I uninstall and reinstall it'll work for short period of time
i cannot download it on my chromebook
since the update it won't let me sign in
this app keeps forcing me to sign everytime i open it but never goes to my course home.
Dowloaded but cant open
constantly crashes and has become almost entirely unusable
it simply uses browsers to operate. I can do nothing else with my phone when listening to the lectures on this app. YouTube for example let you pause, or keep playing while you do other things. this 'app', forces you to restart the lecture if you have to use your phone for another reason. You can't print documents that are posted here. You cant save your spot in a lecture, or fast forward! This app is basic, and needs major upgrades to bring it to match the simplest features available.
The app fairly regularly signs me out and doesn't let me sign back in, requiring me to entirely reinstall the app to see my classes again. When it functions the app is very slow and takes a long time to load announcements, grades, and upcoming work. The app only shows a fraction of what is visible on Brightspace and is often less convenient than just opening a web browser.
App signed me out of my school account this morning out of nowhere. When I tried to log back in, it told me there was bug in the app and to clear the cache and try again. I did that,and now it's crashing as soon as I open it.
app is useless. everything and anything I want to view, it takes me to web browser. useless app!!!
I haet this app because this app is not working
ridiculous
Keeps randomly signing me out and I cant use my preffered browser (firefox) to sign back in (missed an assignment because i stopped getting notices). So I have to change my default browser, click the sign in button, manually get my password from my password manager, sign in, and change my default browser back.
do not trust this app. I have missed due dates twice because it doesn't sync sometimes. Print your syllabus and use that, do not trust this app!
The lessons open up in the browser
Likes to log out for no reason.
Randomly logged me out and wont let me sign back in
Sentiment summary
96%
Positive (4-5★)
2%
Neutral (3★)
2%
Negative (1-2★)