Review Insights · Google Play
brightwheel: Childcare App
brightwheel · 10,879 ratings · ★ 4.7
4.7
★★★★★
10,879 ratings
📋 All 5 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Crazy expensive
it happens pretty often when I report students' activities to the parents it they don't go through to brightwheel. And also for bottle oz, it does mess up with numbers.
extremely counterintuitive. my kids attend 2 schools and I can only see the most recent. new school had a problem setting me up because our old school uses this thing too and they can't work with 2 schools simultaneously. also the app lags randomly; my phone is brand new. like seriously college kids can make an app these days that have better user profile interface. hope this junk gets replaced by AI soon
My school does not use the payment system, but the application always shows a red dot notification on payments telling me to set it up. We can't set it up as it's not used, but there is no way to make the red notification go away.
it's a great app, but it's been bugging out on me lately. App won't load at all. I uninstalled and reinstalled and it didn't fix the issue. not sure what else I can do, other than complain 🤷
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)