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Briturn

JM Zengge Lighting Co., Ltd · 192 ratings · ★ 3.5

3.5
★★★★★
192 ratings
5 ★
104 (54%)
4 ★
17 (9%)
3 ★
0 (0%)
2 ★
17 (9%)
1 ★
52 (27%)
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Top complaints - extracted from 9 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"wifi"
3 negative reviews mention this · 33% of all complaints
★★★★ "Trash App needs Location, Bluetooth, and wifi password in order to function.... Trash Bro. it's a damn light bulb." - Governor Wadley

📋 All 9 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Governor Wadley 4/25/2026
Trash App needs Location, Bluetooth, and wifi password in order to function.... Trash Bro. it's a damn light bulb.
★★★★ Itsuka Ichika 4/9/2026 v1.0.3
Please please update android version to 1.0.12 like ios. I just changed my phone to android and now Im not able to use voice command for my house. Your update is so far behind
★★★★ Asaad Khalil (G.O.A.T) 4/9/2026
add support for yango yasmina!!!!
★★★★ Serrato G N 4/3/2026 v1.0.3
Horrible experiencia, toma horas configurar 1 solo foco, no permite configurar la conexión WiFi hasta después de varios intentos. Preferí devolver 6 focos después de lograr configurar solo 2 en 2 horas.
★★★★ David Brown 3/24/2026 v1.0.3
Had difficulties setting up an account, and got nothing but the run around from the so called Support!
★★★★ Gustavo Alvarado 2/7/2026 v1.0.3
ya no se puede conectar a alexa
★★★★ NIHALHAACO RYD 8/20/2025
just bought BULB, Worst ever, Dead slow , laggy performance , Light quality is poor , returning them
★★★★ Felix Hull 7/27/2025
Zengge keeps making new versions of the same wifi lightbulb pairing app, and none of any of their brands of the physical lightbulbs are ever able to connect to wifi. which is unfortunate, because they'll start flickering after a year and resetting themselves anyways.
★★★★★ Cristian Aldana 2/7/2026
Estaba funcionando muy bien, pero de un momento a otro las extensiones que la hacen compatibles con Alexa y Google Home dejo de funcionar, en la aplicación se puede controlar los dispositivos pero no es compatible con Alexa o Google Home en la fecha actual

Sentiment summary

63%
Positive (4-5★)
1%
Neutral (3★)
36%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.