Review Insights · Google Play
Buenovela - Webnovel & Stories
GoodNovel · 328,772 ratings · ★ 4.6
4.6
★★★★★
328,772 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"read"
12 negative reviews mention this · 29% of all complaints
★★★★★ "can't give it a - star! I got sucked into a story from an ad. I would never pay $20 for a book I don't physically own. And definitely not one with no name and no title. Could have read this story in an hour if not for a ad at the end of eve…" - Sherry Archer
2
"money"
10 negative reviews mention this · 24% of all complaints
★★★★★ "Stories are far fetched. chapters are short and they want you to pay to unlock each chapter and the prices increase as you get further in the book. There is hardly anyway to earn coins to unlock chapters. another money grabbing app." - Maria Taylor
3
"coins"
8 negative reviews mention this · 20% of all complaints
★★★★★ "It was good at first as you could watch 2 videos a day for a chapter each, so I was reading multiple books at the same time. Unfortunately, as soon as I purchased some coins, the option to watch videos was removed and it takes 2 days to col…" - Jelly Lacanzo
4
"stories"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Stories are far fetched. chapters are short and they want you to pay to unlock each chapter and the prices increase as you get further in the book. There is hardly anyway to earn coins to unlock chapters. another money grabbing app." - Maria Taylor
5
"chapter"
7 negative reviews mention this · 17% of all complaints
★★★★★ "can't give it a - star! I got sucked into a story from an ad. I would never pay $20 for a book I don't physically own. And definitely not one with no name and no title. Could have read this story in an hour if not for a ad at the end of eve…" - Sherry Archer
6
"expensive"
7 negative reviews mention this · 17% of all complaints
★★★★★ "Very expensive" - Regina Castor
7
"books"
7 negative reviews mention this · 17% of all complaints
★★★★★ "It was good at first as you could watch 2 videos a day for a chapter each, so I was reading multiple books at the same time. Unfortunately, as soon as I purchased some coins, the option to watch videos was removed and it takes 2 days to col…" - Jelly Lacanzo
8
"book"
6 negative reviews mention this · 15% of all complaints
★★★★★ "can't give it a - star! I got sucked into a story from an ad. I would never pay $20 for a book I don't physically own. And definitely not one with no name and no title. Could have read this story in an hour if not for a ad at the end of eve…" - Sherry Archer
9
"reading"
6 negative reviews mention this · 15% of all complaints
★★★★★ "you have to pay to continúe reading, the adds are not enough" - Lovely Brasan
10
"subscription"
6 negative reviews mention this · 15% of all complaints
★★★★★ "I used to love this app, novels are better here in this app than in other apps. But I'm very disappointed that I started a book and paid for a weekly subscription and out of nowhere the book stopped in a chapter and it's been weeks that we …" - Marie Manroz
11
"chapters"
5 negative reviews mention this · 12% of all complaints
★★★★★ "It was good at first as you could watch 2 videos a day for a chapter each, so I was reading multiple books at the same time. Unfortunately, as soon as I purchased some coins, the option to watch videos was removed and it takes 2 days to col…" - Jelly Lacanzo
12
"para"
5 negative reviews mention this · 12% of all complaints
★★★★★ "te obligan a pagar para seguir leyendo" - tamara viveros
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
can't give it a - star! I got sucked into a story from an ad. I would never pay $20 for a book I don't physically own. And definitely not one with no name and no title. Could have read this story in an hour if not for a ad at the end of every chapter. All you author's out there find a better app!
If you had a way to read wth adds I would but I've learned not to pay for these apps. $150 for a book is steep.
you have to pay to continúe reading, the adds are not enough
Stories are far fetched. chapters are short and they want you to pay to unlock each chapter and the prices increase as you get further in the book. There is hardly anyway to earn coins to unlock chapters. another money grabbing app.
It's too expensive for what you get. You pay by the chapter, and books will have hundreds, if not thousands of chapters. A chapter may cost 25-40 coins. 1000 coins is $10 USD. Books aren't always edited well. I frequently find errors. Stories are frequently still in progress. It's just not worth it.
hay que pagar para leer historias cortas. sale mas barato comprar un libro de editorial. no la recomiendo
la app es un robo. piden 20 coins/bonus para desbloquear los capítulos y al final descuentan mucho más de los 20 ..es un robo de frente
No me gusto
no free option with ads
horrível, não consegui terminar um livro, fica pedindo pra assinar, vc vê vários anúncios e mesmo assim não desbloqueia a página... não recomendo.
there are stories that can't be bought by coins and rating stories is useless. it will always be changed to 5 stars. fishy asf
Expensive. I read a few books by this author and spent a lot of money on it. Now the books are missing from the app. so many books are missing. I raised this to online service but no change.
É impossível ler uma história sem ter que pagar algum valor.
todo hay que pagarlo, que mala appp
The story is captivating, but i have to spend to much money. I can't spend money so I stay intrigued.
I wonder if the Authors of these stories realize the could probably make way more money of they sold an entire book instead of these chapters. In thr economy we live in, no one can afford to keep paying for coins for measly chapters. These novel apps are ridiculous. Youtube has stories free. Just a thought for other customers-
I used to love this app, novels are better here in this app than in other apps. But I'm very disappointed that I started a book and paid for a weekly subscription and out of nowhere the book stopped in a chapter and it's been weeks that we haven't had a new chapter to read.
too expensive tp read books
very bad app, only paid content
another expensive app. that you cant read certain books without subscription so annoying 🙄
I had paid my subscription, but I can't read anything.This been happening almost all the time.I want my money back or fix this issue.My Buenonovel I can't read.There is noway to contact you guys.I love reading your novels,but this is to much.Thanks
too many ads, and I love reading books, and I can read for hours, but this needs payments every time.
Uninstalled !
over all the good is great but I don't have the money to buy coins which makes me unable to read chapter six , please can you do something about the buying of coins, for broke students.
I've installed this app many times and always get disappointed when the short stories I try to read are always of payment, literally always. if I could give this app a zero I would
muy caro para lo que ofrece
it doesn't have the Short label and therefore is super hard to find the short stories for someone thar is paying for an unlimited short stories subscription. So the App sucks. the online help also states that they have the Short label but it doesn't!!! So please update or my subscription is a waste of money.
too expensive
Terrible waste of money, I paid for a subscription for short stories and can't access it, sent messages and screenshots but the answer is just explaining what I paid for like I'm stupid and don't understand, they don't understand that the app doesn't give access to it.
books are good, but the app is not really smart. Coins aren't so expensive, but when you log in your fcbk account, then you miss the coins you bought before that. don't link emails or anything if you have coins.
Venden monedas para desbloquear los capitulos para luego venir y cobrar suscripcion y no dejar utilizar las monedas así q desinstalado.
I used to love the stories in it but purchasing will cost me alot.. So i rather stay on the other apps watching videos to continue reading than waste money...
if I could give it zero stars I would this is a paying app NO money NO book don't bother with it unless you want to pay better to actually buy a book.
histórias sem pé nem cabeça... os autores inventam coisas que no imaginário acontece, tipo forçar a pessoa doar coração, a hipervalorização de pessoas como pele branca e dialogos racistas, objetificam a mulher tratando como objeto. não recomendo
It is insane the number of ads that you to have to watch for just some bonus to open chapters. And every chapter is like a paragraph, they are always pushing you to buy credit to let you read. Worse app for reading I have ever tried. It is a waste of time.
does not open
want to cancel subscription
Very expensive
It was good at first as you could watch 2 videos a day for a chapter each, so I was reading multiple books at the same time. Unfortunately, as soon as I purchased some coins, the option to watch videos was removed and it takes 2 days to collect coins to read 1 chapter... very annoying when you're over 50 chapters into multiple books. Will be deleting the app.
te obligan a pagar para seguir leyendo
It is annoying to see ads that are unrelated to me and mildly offensive! I already reported and asked to remove them, however they still remain.
Sentiment summary
91%
Positive (4-5★)
2%
Neutral (3★)
7%
Negative (1-2★)