Review Insights · Google Play
byAir: Flight Tracker & Status
BYAIRAPP S.L. · 2,875 ratings · ★ 4.8
4.8
★★★★★
2,875 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"flight"
6 negative reviews mention this · 29% of all complaints
★★★★★ "Terrible. Live updates are delayed by hours, meaning that unless I keep an eye on the departure board I will miss my flight. 90% of the live update is just "check in" anyway, even when I've checked in ages ago. There should be a "go to gate…" - András Sata
2
"doesn"
5 negative reviews mention this · 24% of all complaints
★★★★★ "Terrible. Live updates are delayed by hours, meaning that unless I keep an eye on the departure board I will miss my flight. 90% of the live update is just "check in" anyway, even when I've checked in ages ago. There should be a "go to gate…" - András Sata
3
"subscription"
5 negative reviews mention this · 24% of all complaints
★★★★★ "I installed this app in the high hopes that it would replace my Flightview app. I need to replace Flightview because developers broke the app and robbed the paid users of the app. Unfortunately byAir doesn't provide real time notifications …" - Andy Zamora
4
"flights"
5 negative reviews mention this · 24% of all complaints
★★★★★ "deleted all my data, and had to reenter all my flights again" - Marwan Marwan
5
"gate"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Terrible. Live updates are delayed by hours, meaning that unless I keep an eye on the departure board I will miss my flight. 90% of the live update is just "check in" anyway, even when I've checked in ages ago. There should be a "go to gate…" - András Sata
6
"boarding"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Terrible. Live updates are delayed by hours, meaning that unless I keep an eye on the departure board I will miss my flight. 90% of the live update is just "check in" anyway, even when I've checked in ages ago. There should be a "go to gate…" - András Sata
7
"know"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Terrible. Live updates are delayed by hours, meaning that unless I keep an eye on the departure board I will miss my flight. 90% of the live update is just "check in" anyway, even when I've checked in ages ago. There should be a "go to gate…" - András Sata
8
"flighty"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Terrible. Live updates are delayed by hours, meaning that unless I keep an eye on the departure board I will miss my flight. 90% of the live update is just "check in" anyway, even when I've checked in ages ago. There should be a "go to gate…" - András Sata
9
"useful"
4 negative reviews mention this · 19% of all complaints
★★★★★ "The app only offers limited information on smaller airports, even though it is publicly available, i.e. on the airport's website. What annoys me the most is that the app only shows the remaining time you have for the check-in. Even after up…" - Gerrit
10
"data"
4 negative reviews mention this · 19% of all complaints
★★★★★ "deleted all my data, and had to reenter all my flights again" - Marwan Marwan
11
"free"
4 negative reviews mention this · 19% of all complaints
★★★★★ "I uninstalled it immediately...yes I know you offer a free trial for a week but having to sign up for a plan before being allowed to test it is just not on...I may forget to cancel it in time while travelling!" - Kalle Singh
12
"departure"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Terrible. Live updates are delayed by hours, meaning that unless I keep an eye on the departure board I will miss my flight. 90% of the live update is just "check in" anyway, even when I've checked in ages ago. There should be a "go to gate…" - András Sata
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Terrible. Live updates are delayed by hours, meaning that unless I keep an eye on the departure board I will miss my flight. 90% of the live update is just "check in" anyway, even when I've checked in ages ago. There should be a "go to gate" stage before boarding otherwise you'll miss your boarding window especially if you're in a lounge or need to clear passport control. It doesn't know where my plane is even once I manually add the tail number from Flighty. This is no Flighty replacement
I installed this app in the high hopes that it would replace my Flightview app. I need to replace Flightview because developers broke the app and robbed the paid users of the app. Unfortunately byAir doesn't provide real time notifications without one of its subscriptions. I don't mind paying a modest one time fee for an app but no thanks on the subscription. I know every business wants to do a subscription business model, but this isn't Netflix. The app search continues
Long time to let me in
fine for tracking historical flights, but their flight boarding and time updates features are trash! DO NOT TRUST THIS APP FOR GATE INFORMATION, FLIGHT TIME CHANGES OR ANY OTHER CRITICAL INFORMATION. Absolute trash.
supposed to be free, but this app is not free. you are required to start a monthly subscription to use this app.
the useful features are all paid, what seems to be free is you granting access to your emails.
thieving scammers and poor customer service
More a beta version with things working randomly. Import from appintheair data simply does not work.
Not real time data. False departure data. first thing after installing wants user to upgrade to premium for fees.
Update: Absolutely awful app. The notification for my delayed boarding included the WRONG gate, even though the app itself seemed to know the correct gate. Had I not gotten suspicious and checked the AA app is have gone to the wrong place. Doesn't import correctly, and is missing information on my location of inbound flights. It thinks my AA flight is on another airline, even though the calendar entry shows AA. Why aren't there any good apps for Android the way iOS has flighty?
tried to add all my flights. got half way and now I can only add one flight a day before my search quota is exceeded. total waste of time that I spent hours putting my data into this application and now they want me to pay
I entered my airport and city but it couldn't find or track my flight. This is disgraceful! How can I trust you with a subscription if you can't do the basics? uninstall!
The app only offers limited information on smaller airports, even though it is publicly available, i.e. on the airport's website. What annoys me the most is that the app only shows the remaining time you have for the check-in. Even after uploading your boarding pass, it doesn't show you the time until boarding. The app should show different information after check-in. This makes the app overall not useful enough for me, especially considering the high price.
deleted all my data, and had to reenter all my flights again
I uninstalled it immediately...yes I know you offer a free trial for a week but having to sign up for a plan before being allowed to test it is just not on...I may forget to cancel it in time while travelling!
App looks good, but is not super up to date (my partner has Flighty and it alerted him of a delay before the airline announced it, byAir took 10 minutes more than the airline itself), and it's also really expensive.
I bought 1 week to test the app on a trip I was taking. I didn't find it particularly useful, as the live notifications wouldn't update. The info on the app also didn't update that quick, making it not suitable as a replacement as a "hub" for the several website you already need to check, like the airline's website, and the airport's website. Overall, I'm quite disappointed, as the app seems really promising, but doesn't seem to deliver a viable solution for the real problems I face.
it's alright, gate for departure was accurate but baggage claim was off. not worth the subscription fee.
I tried downloading the app called Flighty, but got this one instead. it does not appear to be all that useful.
It shows the same flights on multiple days because there are transits. I also cannot edit the flight time. Already paid for lifetime and kinda regrets it now.
Couldn't care less about "no ads", the pro subscription is ridiculously expensive for what this app is, many free options available. Subscriptions are killing consumers. App looks nice though, but I'd rather save my money.
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)